Northern Automotive Services Ltd: Rangiora's Top Spot for Car Care & Clutch Fixes

Services offered by Northern Automotive Services Ltd

WOF (Warrant of Fitness) inspections 🚗

Vehicle servicing ⚙️

Clutch repairs and replacements 🛠️

Sourcing hard-to-find spare parts for older vehicles 🧩

General vehicle repairs 🔧

Diagnostic services to identify vehicle issues 🔍

Providing clear and courteous communication regarding repairs 💬

Offering excellent advice on vehicle maintenance 💡

Explaining repair processes and preventative measures to customers 👨‍🏫

Pros	Cons
Excellent service and professionalism.	Closed on Fridays, Saturdays, and Sundays.
Great team of guys to deal with, answering questions well.
Well priced and happy with the outcome.
Friendly service.
Received a text with an hour and a half notice when the car was ready.
Lovely lady in the office and very friendly staff.
Tidy workshop with friendly dogs.
Great service and excellent advice.
Team goes above and beyond.
Identified issues, repaired them, and communicated with courtesy.
Cost was expected and acceptable.
Recommended and lives up to the recommendation.
Fixed what needed to be done at a very reasonable price.
Honest, reliable, and fair on price.
Shopped around for the best price on parts.
Took the time to explain the repair to a son.

Pros

Cons

Excellent service and professionalism.

Closed on Fridays, Saturdays, and Sundays.

Great team of guys to deal with, answering questions well.

Well priced and happy with the outcome.

Friendly service.

Received a text with an hour and a half notice when the car was ready.

Lovely lady in the office and very friendly staff.

Tidy workshop with friendly dogs.

Great service and excellent advice.

Team goes above and beyond.

Identified issues, repaired them, and communicated with courtesy.

Cost was expected and acceptable.

Recommended and lives up to the recommendation.

Fixed what needed to be done at a very reasonable price.

Honest, reliable, and fair on price.

Shopped around for the best price on parts.

Took the time to explain the repair to a son.

Northern Automotive Services Ltd: A Chorus of Customer Praise from Rangiora

Northern Automotive Services Ltd in Rangiora is steadily building a reputation as the go-to mechanic for residents across the region. With a stellar rating of 4.9 out of 5, based on consistently positive reviews, it’s clear this isn’t just a business, but a trusted partner for vehicle maintenance and repair. Located at 34 Newnham Street, Rangiora 7400, and reachable at +64 3 313 7470, Northern Automotive Services Ltd operates Monday to Wednesday, and Thursday, from 8 AM to 5 PM, offering reliable service throughout the working week. They’re closed on Fridays, Saturdays, and Sundays. This isn't just word-of-mouth; let's delve deeper into what makes Northern Automotive Services Ltd so valued by its customers.

Going Above and Beyond: The Services & Support You Can Expect

Northern Automotive Services Ltd clearly prioritizes a customer-centric approach. More than just a wrench-turning operation, they actively focus on transparent communication and problem-solving. Here's a breakdown of what customers consistently praise:

Sourcing Rare Parts: A recurring theme in reviews is Northern Automotive Services Ltd’s ability to source parts, even for older vehicles. One customer specifically praised Kyle and the team for finding replacements for their older Ford Escape, demonstrating a dedication beyond simply fixing what’s readily available.
Clear and Helpful Communication: Customers repeatedly highlight the team’s ability to explain repairs and advice in an easy-to-understand manner. One review noted, “Great team of guys to deal with. Answer any questions u may have about the work u having done very well priced."
Comprehensive Services: While the "Offerings" facilities highlight oil changes, their expertise extends far beyond. Clutch repairs are a particular strength, with one customer detailingly describing how the team shopped around for the best price on the part, fitted it and took the time to educate their son on the cause of the failure.
Rapid Turnaround: Several reviews mention the efficiency of service, with one customer receiving a text within an hour and a half to say their car was ready after a service and WOF.
Facilities & Accessibility: Northern Automotive Services Ltd caters to a diverse clientele, offering wheelchair accessible entrance and parking, along with a gender-neutral restroom and accepting debit card and NFC mobile payments.
The Friendly Factor: A charming, and consistently mentioned, detail is the presence of friendly dogs in the workshop – adding a welcoming, relaxed atmosphere. And, naturally, complimentary jellybeans.

Voices of Experience: What Customers Are Saying

Here's a compilation of real customer feedback, showcasing the breadth of positive experiences with Northern Automotive Services Ltd:

"Would like to say a big thank you to Kyle and the team at Northern Automotive for sourcing the spares (not easily available for an older car) and repairing my old ford escape. I appreciate everything they have done to get my car going again. Excellent service and professionalism."

"Great service, excellent advice, friendly team who go above and beyond. Doesn’t get much better than that."

"Northern auto was recommended to me and I can see why. Really friendly great service. Fixed what needed to be done. Very reasonable price. Will not be taking my car anywhere else. Highly recommend."

“Fantastic service, honest reliable and fair on price. Had a vehicles clutch go and they shopped around to get the best price for the part, fitted it and then spent the time to explain to my son how and why this occurred and how to avoid it in the future. Top team. Thanks again!!"

"Have been going here for years with multiple vehicles and they have always had great friendly service! Well priced and I’m always happy with the outcome, will definitely continue to go here!"

A Blend of Honesty, Value, and Community Connection

Northern Automotive Services Ltd isn’t just fixing cars; they're building relationships. Numerous reviewers highlight the honesty and fairness of their pricing, creating a foundation of trust. The consistent positive reinforcement demonstrates a business that prioritises integrity as much as mechanical skill. The workshop’s tidy appearance, the welcoming atmosphere with its furry companions, and the commitment to clear communication all contribute to a distinct brand identity—one that resonates with the Rangiora community and keeps customers returning. The recommendation factor is extremely high, suggesting a high level of satisfaction and a genuine desire to share the positive experience with others.

Frequently Asked Questions About Mechanic Northern Automotive Services Ltd in Rangiora

What types of services does Northern Automotive Services Ltd offer?

Northern Automotive Services Ltd provides a comprehensive range of mechanical services, including oil changes, vehicle servicing, WOF (Warrant of Fitness) inspections, and general repairs. They are known for their ability to source parts for older vehicles, as demonstrated by their recent work on a Ford Escape. The team also offers expert advice and transparent communication throughout the repair process, ensuring customers are well-informed about the work being done and associated costs. They are committed to providing excellent service and fair pricing.

What are the opening hours for Northern Automotive Services Ltd?

Northern Automotive Services Ltd operates Monday through Wednesday, and Thursday, from 8:00 AM to 5:00 PM. The workshop is closed on Fridays, Saturdays, and Sundays. It's always a good idea to call ahead, especially if you have a specific time in mind, to ensure someone is available to assist you. Their phone number is +64 3 313 7470. They strive to provide prompt service, often texting customers when their vehicle is ready for collection.

Is Northern Automotive Services Ltd accessible for customers with disabilities?

Yes, Northern Automotive Services Ltd prioritizes accessibility. The workshop features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for all customers. They also offer a gender-neutral restroom. Northern Automotive Services Ltd aims to create a welcoming and inclusive environment for everyone in the Rangiora community. They are committed to providing a comfortable and convenient experience for all visitors.

What payment methods are accepted at Northern Automotive Services Ltd?

Northern Automotive Services Ltd accepts debit card payments and NFC mobile payments for your convenience. While they do not currently accept credit cards, they are working to expand their payment options in the future. The team is dedicated to providing a smooth and hassle-free payment experience. They strive to be transparent with pricing and ensure customers are aware of the total cost before any work is carried out.

What do customers say about their experience with Northern Automotive Services Ltd?

Customers consistently praise Northern Automotive Services Ltd for their friendly and professional service. Many highlight the team's willingness to go above and beyond, offering excellent advice and transparent communication. They are often commended for their fair pricing and ability to identify and resolve vehicle issues effectively. Several customers have noted the welcoming atmosphere, including the presence of friendly dogs in the workshop, and appreciate the small touches like jellybeans. Northern Automotive Services Ltd is highly recommended for reliable and honest mechanical work.