Pros 
Cons Quality Towing: Your Dunedin Roadside Rescue Angels
Quality Towing has earned a stellar 4.80-star rating, and the feedback pouring in from Dunedin residents paints a picture of a dependable and customer-focused towing service. Located at a/84 Glasgow Street, South Dunedin, Dunedin 9012, NZ, this business isn’t just a towing company; it’s a lifeline for those stranded on the road, particularly when faced with unexpected breakdowns. Their commitment to accessibility, with both wheelchair-accessible parking and an entrance, makes them a welcome choice for a diverse clientele. Operating 24/7 – yes, every single day of the week – Quality Towing ensures help is always available, regardless of the time or day. This is especially crucial in a region like Dunedin, where distances can be significant and weather conditions can be unpredictable.
Rave Reviews & Real-Life Rescues
The sheer volume of positive reviews speaks volumes about Quality Towing’s reputation. Here's a glimpse into the experiences shared by satisfied customers:
- Going the Extra Mile: One customer highlighted an impressive instance where Quality Towing drove all the way down near the Catlins to assist. While the travel time (a couple of hours) was acknowledged, the efficiency and ease of the process were praised.
- Panic Relief in the City: A breakdown on a busy road turned into a positive experience thanks to the team’s friendly and helpful approach. Their immediate response, professionalism, and fair pricing were all highlighted as key factors in a stressful situation.
- Beating the Competition: A stark contrast with another local provider (Reillys Towing) was cited. Quality Towing responded promptly and even provided a courtesy car, a level of service Reillys failed to deliver, even after multiple promises. This demonstrated their willingness to anticipate customer needs.
- Consistent Excellence: Multiple testimonials repeatedly mention friendly service, quick responses, quality work, and fair pricing – all contributing to the impeccable reputation.
"Cannot thank them enough, what a good service.” - A testament to the feeling many customers share.
There were a couple of minor criticisms – limited space for group bookings and serving dessert in plastic bowls – but these did not overshadow the overwhelmingly positive feedback concerning their core towing service.
Accessibility & Service Details - What to Expect
Beyond just being a towing service, Quality Towing understands that accessibility is vital. Their facilities include:
- Wheelchair-accessible car park: Ensuring ease of access for those with mobility requirements.
- Wheelchair-accessible entrance: Further promoting inclusivity.
Here's a summary table of Key Operational Details:
| Detail | Information |
|---|---|
| Name | Quality Towing |
| Rating | 4.80 |
| Phone | +64 800 869 632 |
| Category | Towing Service |
| Address | a/84 Glasgow Street, South Dunedin, Dunedin 9012, New Zealand |
| Borough | South Dunedin |
| City | Dunedin |
| Country | NZ |
| Hours | 24/7 (Every Day) |
Important Note: While the price is perceived as reasonable, particularly for weekend and long weekend towing, it is acknowledged as investment considering the service offered, availability around the clock and the challenges involved within Dunedin surrounding.
Contacting Quality Towing & Making a Booking
Need a tow in Dunedin? Quality Towing makes getting in touch simple:
- Phone: +64 800 869 632 - This is your direct line to assistance. Their prompt response and willingness to gather essential details were praised in multiple reviews – expect a professional and helpful interaction.
- Location: a/84 Glasgow Street, South Dunedin, Dunedin 9012, New Zealand - While you’ll likely be calling for a tow, knowing their physical location is helpful.
- Considerations: If you’re planning a group booking, be aware of the potential for limited space.