Pros 
Cons Huxtable Motors: Napier's Top Choice for Quality Car Care & Honest Service
Huxtable Motors, located in Taradale, Napier, has cultivated a loyal following, boasting a stellar 4.70 out of 5-star rating. This isn't just a garage; it's a place where customers feel valued and trust the expertise of the mechanics. With a phone number of +64 6 844 8361, Huxtable Motors is readily accessible and makes a genuine effort to accommodate their customers' schedules, a recurring theme throughout the overwhelmingly positive reviews. Their operating hours are consistent throughout the week (Monday to Friday, 8 AM – 5 PM), offering reliable service when you need it most. This popularity stems from more than just convenient hours; it’s built on a foundation of transparent pricing, quality workmanship, and a dedication to going the extra mile.
Exceptional Service and Skilled Mechanics – What Customers Are Saying
The reviews for Huxtable Motors consistently highlight the fantastic service provided. It's clear that honesty and expertise are at the core of their business. Here’s a breakdown of what customers rave about:
- Knowledgeable Mechanics: Several reviews specifically mention the "extremely knowledgeable blokes" at Huxtable Motors, reassuring customers they're in capable hands. This expertise translates to accurate diagnoses and effective repairs.
- Fair & Reasonable Pricing: Customers repeatedly praise the fair and reasonable prices compared to other mechanics in the area. One review even cited a price that was "double" elsewhere, demonstrating Huxtable Motors' commitment to value.
- Timely Repairs & Communication: The team excels at completing jobs promptly and keeping customers informed throughout the process. This responsiveness is a key factor in customer satisfaction. Booking in a time that suits is readily achieved.
- Going the Extra Mile: Customers highlight the team’s willingness to go above and beyond – offering additional support even after the initial repair, as exemplified by their willingness to address a follow-up query and offer further assistance.
- WOF Success Stories: Numerous customers share positive experiences with WOF (WoF - Warrant of Fitness) checks, resolving issues quickly and efficiently without unnecessary expense. One customer even passed their WOF after returning with a brake pad issue, a testament to their thoroughness.
- Friendly and Welcoming Atmosphere: The overwhelmingly positive tone of the reviews points to a genuinely friendly and welcoming environment, fostering a positive customer experience.
Here's a summary table highlighting key themes from the customer feedback:
| Feature | Customer Sentiment | Example Quote |
|---|---|---|
| Pricing | Positive | "Very fair and reasonable prices" |
| Workmanship | Positive | "Quality workmanship" |
| Knowledge | Positive | "Extremely knowledgeable blokes" |
| Communication | Positive | "They communicate well and accommodate me..." |
| Timeliness | Positive | "Do things in a timely manner" |
| Friendliness | Positive | "Awesome, friendly place" |
| Going Above & Beyond | Positive | "They go the extra mile time and time again." |
Accessibility and Payment Options: A Seamless Experience
Huxtable Motors strives to provide a convenient and accessible service for all. They understand that a good mechanic isn’t just about the work done on your car; it’s about the overall experience.
- Accessibility Features: Huxtable Motors demonstrates a commitment to inclusivity and accessibility. They feature both a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment ensures everyone can access their services with ease.
- Payment Flexibility (with a caveat): The garage accepts debit cards which is standard, unfortunately credit card payments are not currently accepted. It's worth checking before visiting to ensure you have the appropriate payment method.
- Location & Contact Details: Located at 14 Puketapu Road, Taradale, Napier 4112, Huxtable Motors is conveniently situated. Remember their phone number: +64 6 844 8361.
Why Choose Huxtable Motors? – A Community Favourite
Huxtable Motors is more than just a car repair shop; it's a trusted local business built on a foundation of honesty, expertise, and exceptional customer service. They've earned a loyal following in Taradale and Napier for good reason. The recurring praise for their fair pricing, skilled mechanics, and willingness to go the extra mile distinguishes them from the competition. If you're seeking a reliable and trustworthy mechanic in the Napier area, Huxtable Motors clearly stands out as a top choice. Their consistently high ratings and glowing reviews speak volumes about their commitment to quality car care and customer satisfaction. Ultimately, they strive to get you back on the road quickly and safely, without breaking the bank.