Sharps Auto Glass: A Customer-Centric Approach to Auto Glass Repair
Sharps Auto Glass, located at 70 Victoria Street, Alicetown, Lower Hutt 5010, NZ, has established itself as a highly regarded auto glass shop in the Lower Hutt region. Boasting an impressive rating of 4.8 out of 5, the shop consistently receives praise for its friendly staff, efficient service, and, notably, its competitive pricing. Whether you're dealing with a cracked windscreen, a broken rear-view mirror, or a more complex soft-top window repair (like the impressive work done on an MX5, according to customer testimonials), Sharps Auto Glass appears to be a reliable choice.
The shop operates Monday through Friday, 8:00 AM to 4:30 PM, ensuring accessibility for most clients. Weekends are closed, so appointments are strongly recommended to secure your slot. You can reach them directly at +64 4 566 5226.
"A huge thank you to the team at Sharps Auto Glass! From the first phone call, the team were outstanding! Friendly, professional, and they went above and beyond to ensure that the job was done well.” – A delighted customer.
Value for Money: A Recurring Theme in Customer Reviews
The most striking feature highlighted in numerous reviews is the exceptional value offered by Sharps Auto Glass. Many customers report receiving significantly lower quotes compared to other local providers – sometimes dramatically so. One customer recounts being quoted over $3000 elsewhere, only to have Sharps Auto Glass complete the same work for around $250+GST. Another shared a story of a rear-view mirror housing replacement initially quoted at $300, ultimately costing just $60!
Here's a summary of the incredible value focus:
- Dramatic Price Differences: Customers consistently report significantly lower prices than competitors.
- Unexpected Savings: Repairs often cost a fraction of initial estimates.
- Transparent Pricing: While specific details vary, the general sentiment is one of honesty and fairness in pricing.
This affordability, coupled with the quality of workmanship, makes Sharps Auto Glass a particularly attractive option for those on a budget.
Beyond the Price Tag: Exceptional Service & Helpful Staff
While the competitive pricing is a major draw, Sharps Auto Glass doesn’t rely solely on that. Customer reviews consistently emphasize the exceptional level of service provided. The staff are repeatedly described as "super friendly," "outstanding," "professional," and "helpful." Even in situations where no service was ultimately required (as one customer experienced when their car was written off), the staff demonstrated a willingness to assist and offer solutions.
Key service highlights include:
- Rapid Turnaround: Customers noted incredibly fast sourcing of glass and willingness to fit them in with very short notice.
- Proactive Assistance: The staff go above and beyond to ensure the job is done well.
- Excellent Communication: Fast and hassle-free communication is a cornerstone of their service.
- Positive Reception: Even the receptionist is consistently praised for being "lovely."
Accessibility & Planning Your Visit to Sharps Auto Glass
Sharps Auto Glass in Alicetown is designed with customer convenience in mind. They offer physical accessibility, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot.
Here’s a breakdown of what to expect when planning a visit:
Feature | Detail |
---|---|
Location | 70 Victoria Street, Alicetown, Lower Hutt 5010, New Zealand |
Phone | +64 4 566 5226 |
Opening Hours | Monday - Friday: 8:00 AM – 4:30 PM |
Saturday & Sunday | Closed |
Appointments | Strongly recommended to ensure timely service. |
Payment Options | Credit cards and debit cards accepted. |
Accessibility | Wheelchair accessible entrance and parking available. |
Their commitment to both practical accessibility and a smooth customer experience solidifies Sharps Auto Glass's reputation as a top-choice for auto glass repair in Lower Hutt.