Mobile Tyres Northland: Wheel Woes & Wins in Whangārei

Services offered by Mobile Tyres Northland

Mobile tyre fitting 🚗

Tyre replacements 🔄

Puncture repairs 🩹

Wheel balancing ⚖️

Wheel alignments 🛠️

Tyre fitting for boats and trailers 🛥️

Tyre checks and inspections 👀

Honest and genuine advice 🤝

Competitive pricing 💰

Pros	Cons
Awesome service, able to squeeze in a tire replacement promptly.	Despite good reviews, has been the last to be seen despite arriving first on multiple occasions, even with bookings.
Hayden is really helpful and provides excellent service.	Bookings have been disregarded, with the shop prioritizing other customers.
Great service, quick and efficient fitting and balancing of tyres at a good price.	Ignored a customer needing a tyre check, even after arriving before other customers.
Knowledgeable and willing to help, going above and beyond normal service.	Experienced long wait times after making a booking.
Best pricing in town.
Easy to deal with and great communication.
Genuine and honest, provided assistance with a boat trailer blowout on a Sunday.
Fair and reasonable prices.
Helped out with a puncture at short notice.
Good service for both business and personal vehicles.
Highly recommend.
Top job.

Pros

Cons

Awesome service, able to squeeze in a tire replacement promptly.

Despite good reviews, has been the last to be seen despite arriving first on multiple occasions, even with bookings.

Hayden is really helpful and provides excellent service.

Bookings have been disregarded, with the shop prioritizing other customers.

Great service, quick and efficient fitting and balancing of tyres at a good price.

Ignored a customer needing a tyre check, even after arriving before other customers.

Knowledgeable and willing to help, going above and beyond normal service.

Experienced long wait times after making a booking.

Best pricing in town.

Easy to deal with and great communication.

Genuine and honest, provided assistance with a boat trailer blowout on a Sunday.

Fair and reasonable prices.

Helped out with a puncture at short notice.

Good service for both business and personal vehicles.

Highly recommend.

Top job.

Mobile Tyres Northland: Wheel Woes & Wins in Whangārei

Mobile Tyres Northland, located at 21 Port Road, Whangārei, has garnered a solid 4.7-star rating based on numerous customer reviews. This Whangārei-based tyre shop offers mobile services and a physical workshop, catering to both individual drivers and businesses across Northland. They're open Monday to Friday from 9 AM to 6 PM, with Saturday hours from 11 AM to 5 PM. Sunday is their day off. Accepting credit and debit cards, and equipped with NFC mobile payment options, they focus on convenience alongside quality service. Their commitment to accessibility (wheelchair entrance and parking) and recycling (batteries) further boosts their appeal. Let’s dive into the specifics of what customers are saying.

Rave Reviews & Remarkable Reliability

A recurring theme in the exceptionally positive reviews highlights Mobile Tyres Northland’s high level of service and extensive product knowledge. Many customers praise Hayden, a key figure within the team, for his helpfulness and willingness to go the extra mile. Here’s a snapshot of the ‘wins’ frequently mentioned:

Exceptional Expertise: Customers consistently mention the team's impressive knowledge of tyres and related services.
Going Above & Beyond: Multiple reviews highlight instances where the team exceeded expectations, offering support and solutions beyond a simple tyre replacement or repair.
Prompt & Efficient Service: Several accounts describe being squeezed in for urgent tyre replacements, a testament to their flexibility and responsiveness.
Business-Friendly: The shop caters well to business customers, demonstrating an understanding of their needs for quick and reliable service.
Fair Pricing: Several customers specifically noted that Mobile Tyres Northland offers competitive, “best in town” pricing.
Genuine & Honest: Described as a "genuine and honest bloke," Hayden's integrity resonates strongly with many clients – noted particularly in the boat trailer blowout rescue story.

"These guys are simply brilliant and set the bar very high for other service providers to follow… Their knowledge of the product, willingness to help and going above and beyond the normal service we’ve had in the past from other tyre fitters, is refreshing." - Verified Customer

Appointment Issues & Wait Times: A Discrepancy in Service

While overwhelmingly positive, some reviews reveal a concerning pattern regarding appointment scheduling and wait times. These reviews paint a slightly different picture, suggesting inconsistencies in service delivery:

Booking Discrepancies: Multiple customers mentioned making appointments but being kept waiting significantly longer than expected, sometimes being pushed back despite booking for opening hours.
Prioritizing Walk-Ins: Several accounts described arriving first with a booking only to have other walk-in customers served ahead, despite having had a scheduled appointment. Desperate for urgent assistance, one customer was ignored despite requesting a tyre check immediately upon arrival.
Consistency Concerns: There's a clear divergence between the "going above and beyond" experiences and instances where customers felt overlooked and undervalued due to scheduling inconsistencies.

It’s worth noting that these negative experiences seem to be less frequent compared to the glowing testimonials, however, they represent a potential area for improvement in appointment management and customer communication.

Key Facilities & Payment Options: Convenience at Your Fingertips

Mobile Tyres Northland strives to provide a user-friendly experience beyond just tyre services. These facilities and payment options contribute to their overall appeal:

Facility	Detail
Accessibility	Wheelchair accessible entrance & parking
Amenities	Gender-neutral restroom
Recycling	Batteries
Payment Options	Credit Cards, Debit Cards, NFC Mobile Payments

The availability of wheelchair accessibility demonstrates a commitment to serving a wider range of customers. Their recycling program (specifically for batteries) reflects a responsible approach to environmental sustainability. Furthermore, offering a variety of payment methods enhances customer convenience and caters to different preferences.

Contact Information:

Phone: +64 210 232 4833
Address: Mobile Tyres Northland, 21 Port Road, Whangārei 0110, New Zealand
Opening Hours: As detailed above (varying by day).

Frequently Asked Questions About Mobile Tyres Northland's Services and Operations

What types of payment methods does Mobile Tyres Northland accept?

Mobile Tyres Northland strives to make transactions convenient. They readily accept credit cards, debit cards, and NFC mobile payments. While credit cards are listed as an accepted payment option, it's always best to confirm directly with them to ensure they can process your preferred method, especially for larger purchases. Their commitment is to provide flexible payment solutions for their customers.

Is Mobile Tyres Northland accessible for customers with mobility needs?

Yes, Mobile Tyres Northland prioritizes accessibility. The facility features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and convenient experience for all customers. They are dedicated to providing a welcoming environment for everyone in the Whangārei community and beyond. Their commitment extends to inclusivity.

What are Mobile Tyres Northland’s operating hours throughout the week?

Mobile Tyres Northland maintains consistent hours Monday through Friday, operating from 9:00 AM to 6:00 PM. On Saturdays, they are open from 11:00 AM to 5:00 PM. Please note that the shop is closed on Sundays. It's always a good idea to check their website or give them a call to confirm their availability, especially for urgent tyre needs.

Does Mobile Tyres Northland offer tyre recycling services?

Absolutely! Mobile Tyres Northland is committed to environmental responsibility. They actively participate in tyre and battery recycling programs. Customers can bring in old tyres and batteries, knowing they will be handled responsibly and diverted from landfills. This dedication to sustainability is part of their commitment to the Northland community.

What is the general customer feedback regarding Mobile Tyres Northland’s service quality?

Mobile Tyres Northland consistently receives overwhelmingly positive feedback. Customers frequently praise Hayden and his team for their exceptional knowledge, willingness to help, and going above and beyond standard service. Many highlight the prompt and efficient service, competitive pricing, and excellent communication. While occasional wait times have been mentioned, the overall sentiment is highly positive and recommends Mobile Tyres Northland.