Mag & Turbo Tyre: Whangārei's Top Spot for Mags, Tyres & Honest Service

Services offered by Mag & Turbo Tyre and Service Centre Whangarei

Tyre fitting and balancing 🛠️

Mag wheel installation 💫

40mm vehicle lifts ⬆️

Wheel alignment 📐

Seized alignment adjuster replacement ⚙️

Puncture inspection and repair 🩹

Hub cap sourcing and fitting 🧢

Vehicle diagnostics (identifying bent wheels) 🔎

Tyre sales (affordable pricing) 💰

Second opinions on tyre condition 👍

Pros	Cons
Excellent customer service, with Brad consistently praised for his helpfulness, affordability, and communication.	Excessive wait times beyond the booked appointment.
Expert mechanical work, including resolving seized alignment adjusters and performing lifts.	Unsolicited advertising sticker placed on customer's car window.
Easy and friendly service, a pleasure to deal with.	Some customers experienced delays.
Great communication throughout the process.
High-quality tyre and mag fitting, with customers reporting improved driving experience.
Affordable tyre prices, attracting customers from Auckland.
Honest and transparent pricing, with one instance of a customer being told they didn't need new tyres.
Willingness to help, even with unusual requests like sourcing hub caps.
Ability to fit in customers casually.
Decent alignment work performed.
Good labour costs.

Pros

Cons

Excellent customer service, with Brad consistently praised for his helpfulness, affordability, and communication.

Excessive wait times beyond the booked appointment.

Expert mechanical work, including resolving seized alignment adjusters and performing lifts.

Unsolicited advertising sticker placed on customer's car window.

Easy and friendly service, a pleasure to deal with.

Some customers experienced delays.

Great communication throughout the process.

High-quality tyre and mag fitting, with customers reporting improved driving experience.

Affordable tyre prices, attracting customers from Auckland.

Honest and transparent pricing, with one instance of a customer being told they didn't need new tyres.

Willingness to help, even with unusual requests like sourcing hub caps.

Ability to fit in customers casually.

Decent alignment work performed.

Good labour costs.

Mag & Turbo Tyre: Whangārei's Top Spot for Mags, Tyres & Honest Service

Mag & Turbo Tyre and Service Centre Whangārei is consistently earning high praise from customers across the Northland region. With a stellar rating of 4.7 out of 5, this Whangārei-based tyre shop isn't just about selling rubber – it’s about offering exceptional service, honest advice, and a genuine commitment to customer satisfaction. Located at 2 Okara Drive, Whangārei 0110, the team at Mag & Turbo are easily accessible and ready to cater to your wheel and tyre needs. They’re open Monday to Friday from 8am to 5pm, with Saturday hours from 9am to 12pm, and closed on Sundays. Getting in touch is simple: give them a call at +64 9 438 9225.

Praises Pour In: What Customers Are Saying

The reviews for Mag & Turbo Tyre paint a picture of a business built on integrity and expertise. Here's a breakdown of the recurring themes in customer feedback:

Exceptional Customer Service: A common thread is the friendly and helpful nature of the staff, particularly Brad, who consistently receives glowing mentions. He's described as going "above and beyond" to find the most affordable solutions and offering excellent communication. Quinton is also cited as being pleasant and professional.
Expert Mechanical Work: Beyond just tyre sales and fitting, Mag & Turbo excels in additional services. Several customers rave about their lift kit work (specifically a successful 40mm lift on a Mitsubishi Delica), wheel alignments, and even their ability to diagnose and resolve unexpected issues like seized alignment adjusters.
Honesty and Transparency: One particularly standout review highlights the shop’s honesty. Instead of pushing unnecessary replacements, they advised a customer they didn't need new tyres, demonstrating a welcome integrity rarely found. Fair pricing is repeatedly mentioned, with customers feeling they received excellent value for their money.
Going the Extra Mile: From sourcing difficult-to-find items (like hubcaps) to fitting in casual appointments, Mag & Turbo is committed to exceeding customer expectations. A customer even travelled from Auckland specifically for their tyre purchase.
Specific Testimonials:
- "Brad gave of himself to help me accomplish what I wanted for my vehicle - at the most affordable prices you could hope for. Good communication and a desire to help his client."
- "Easy friendly to deal with...Absolutely epic bunch of guys."
- "Feels and drives better...Thanks so much 👍"
- "Travelled from Auckland especially...My trip home on new tyres was great."
- “Fit me in casually…Fair pricing.”

Services, Accessibility & Payment Options

Mag & Turbo Tyre and Service Centre strives to provide a convenient and accessible service. Here’s a comprehensive look at what they offer:

Feature	Details
Service Options	In-store pickup, In-store shopping, Onsite services. Delivery is currently unavailable.
Accessibility	Wheelchair accessible entrance and wheelchair accessible parking lot.
Payment Methods	Credit cards accepted.
Opening Hours	Monday - Friday: 8:00 AM – 5:00 PM Saturday: 9:00 AM – 12:00 PM Sunday: Closed
Location	2 Okara Drive, Whangārei 0110, New Zealand
Contact	+64 9 438 9225

They offer a range of services beyond just tyre fitting, including wheel alignments and lift kit installations, making them a one-stop shop for vehicle servicing needs. Their commitment to accessibility ensures that all customers can easily access their services.

Addressing Concerns and Areas for Improvement

While the overwhelming majority of reviews are positive, some customers have pointed out areas where Mag & Turbo could improve. It’s important to acknowledge these concerns to provide a balanced perspective:

Wait Times: One customer experienced a significant wait time past their scheduled appointment. Managing appointment scheduling and ensuring timely service remains crucial.
Advertising Stickers: The placement of advertising stickers on customer vehicles was a major point of frustration for one reviewer. This practice clearly needs to be reconsidered and adjusted to be more respectful of customer property.
Communication regarding Wait Times: While communication is typically lauded, potentially improving proactive updates regarding delays could lead to an even better customer experience.

By addressing these feedback points, Mag & Turbo Tyre and Service Centre can further solidify its position as Whangārei’s premier tyre and service provider.

Frequently Asked Questions About Mag & Turbo Tyre and Service Centre Whangarei

What services does Mag & Turbo Tyre and Service Centre Whangarei offer beyond tyre sales and fitting?

Mag & Turbo Tyre and Service Centre Whangarei provides a comprehensive range of vehicle services. Besides tyre sales and fitting, they offer wheel alignments, suspension work (like the 40mm lift mentioned in reviews), puncture repairs, and general servicing. They also have onsite services and in-store pickup options for your convenience. They are known for their honest assessments, even advising against unnecessary tyre replacements when appropriate.

What are the opening hours for Mag & Turbo Tyre and Service Centre Whangarei, and are they open on weekends?

Mag & Turbo Tyre and Service Centre Whangarei operates Monday to Friday from 8:00 AM to 5:00 PM. On Saturdays, they are open from 9:00 AM to 12:00 PM. They are closed on Sundays. It's always a good idea to book an appointment, especially for services like wheel alignments, to ensure they can accommodate you promptly.

I'm travelling from out of town; can I book an appointment with Mag & Turbo Tyre and Service Centre Whangarei?

Absolutely! Customers have travelled from Auckland and Dargaville to utilise Mag & Turbo Tyre and Service Centre Whangarei's services. They are known for their efficient service and no-hassle bookings. Many customers appreciate the affordable pricing and quality workmanship, making the trip worthwhile. Booking in advance is recommended to secure your preferred time slot.

What payment methods are accepted at Mag & Turbo Tyre and Service Centre Whangarei?

Mag & Turbo Tyre and Service Centre Whangarei accepts credit cards for your convenience. This makes paying for your tyres, servicing, or other vehicle needs straightforward. They strive to provide a pleasant and hassle-free experience for all customers, from initial enquiry to final payment.

Is Mag & Turbo Tyre and Service Centre Whangarei accessible for customers with mobility needs?

Yes, Mag & Turbo Tyre and Service Centre Whangarei prioritises accessibility. The facility features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and convenient experience for all customers, regardless of mobility. They aim to provide a welcoming environment for everyone.