Universal Tyres & Wheels

Universal Tyres & Wheels: Kiwis' Wheel Fixes – Praises & a Fine

Need new tyres or wheels, Kiwi? Universal Tyres & Wheels is a nationwide favourite. We've rounded up the reviews – the good, the great, and a few bumps in the road.

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Services offered by Universal Tyres & Wheels

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Pros icon Pros Cons icon Cons
Super nice and always ready to help. Missed appointment – shop was closed and no one answered the phone.
Pocket friendly service. Resulted in a $200 WOF fine due to the missed appointment.
Quick services with courtesy. Lack of communication regarding availability for the urgent appointment.
Absolutely amazing service. Customer felt they would have booked elsewhere if they had known the shop was unavailable.
Great service, highly recommended.
Hassle-free and easy to deal with.
Unmatched price offered.
Affordable tires and great service.
Best tyre place with great service and affordable tyres.
Excellent service and best price.
No other tyre place came close on price for Maxxis Bravos.
Good priced tyres, both second hand and brand new.
Able to quickly fit and balance tyres – a great turnaround time.

Universal Tyres & Wheels: A Kiwi Favourite for Value and Service

Universal Tyres & Wheels, located in Roslyn, Palmerston North, consistently earns high praise from its customers, boasting a stellar 4.9-star rating. The shop, found at 6 Roy Street, has become a go-to destination for Kiwis seeking affordable tyres, reliable service, and a hassle-free experience. The phone number to reach them is +64 6 355 0888. Their opening hours vary, being closed on Fridays and Sundays, but open from 8:30 AM to 5:00 PM Monday through Thursday and 9:30 AM to 4:00 PM on Saturdays – allowing plenty of opportunity for tyre needs. Many customers highlight the team’s willingness to go the extra mile.

What Customers Love: Speed, Price, and Friendly Faces

The overwhelming sentiment expressed in customer reviews is one of exceptional value and service. Here's a breakdown of the recurring praises:

A Case of Missed Appointments and a Costly Fine

While the vast majority of experiences have been overwhelmingly positive, one customer’s review highlights a concerning lapse in service. The individual required an urgent WOF (Warrant of Fitness) to avoid a fine. They secured a 10:00 AM appointment. However, upon arrival, the shop was closed, with no staff present and the phone unanswered. This resulted in a $200 fine which they were unable to avoid, as they were forced to seek an alternative solution after the deadline. This incident underscores the importance of clear communication regarding appointment availability and reliable adherence to schedules. This one experience stands in stark contrast to the otherwise consistently positive feedback.

Summary of Service Options and Payment Methods

For convenience, here’s a quick overview of what Universal Tyres & Wheels offers:

Service Options:

Option Available?
In-store pickup Yes
In-store shopping Yes
Delivery No
Same-day delivery No

Payment Methods Accepted:

Contact Information:

Universal Tyres & Wheels 6 Roy Street, Roslyn, Palmerston North 4410, New Zealand +64 6 355 0888

Frequently Asked Questions About Universal Tyres & Wheels in Palmerston North

What are Universal Tyres & Wheels’ opening hours throughout the week?

Universal Tyres & Wheels operates Monday to Wednesday and Thursday from 8:30 AM to 5:00 PM, and on Saturdays from 9:30 AM to 4:00 PM. The shop is closed on Fridays and Sundays. It’s always best to check their website or call +64 6 355 0888 to confirm, especially if you're planning a visit.

Does Universal Tyres & Wheels offer any convenient service options for customers?

Yes, Universal Tyres & Wheels provides in-store pickup and in-store shopping for your tyre needs. While delivery isn't currently available, they focus on providing a great in-person experience. They are located at 6 Roy Street, Roslyn, Palmerston North 4410, New Zealand, making it easy to pop in.

I have mobility concerns, is Universal Tyres & Wheels accessible?

Absolutely! Universal Tyres & Wheels prioritises accessibility. The shop features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and easy visit for all customers. They strive to make the tyre buying experience inclusive and convenient.

What payment methods are accepted at Universal Tyres & Wheels?

Universal Tyres & Wheels accepts a variety of payment options for your convenience. Credit cards, debit cards, and NFC mobile payments are all welcome. This flexibility ensures a smooth and hassle-free transaction when you're purchasing your tyres or getting them fitted.

What do customers say about the service and prices at Universal Tyres & Wheels?

Customers consistently praise Universal Tyres & Wheels for their friendly service, quick turnaround times, and competitive prices. Many highlight the team's helpfulness and willingness to go the extra mile, often providing unmatched prices. Reviews frequently mention the shop as being 'Absolutely Amazing' and 'Highly Recommended'.