Pros 
Cons Advantage Tyre & Battery Shop Nelson: A Solid Reputation with a Few Quirks
Advantage Tyre & Battery Shop Nelson (formerly Beaurepaires) consistently earns high praise from Nelson locals, boasting a 4.7-star rating. Located at 72 Rutherford Street, Nelson 7010, this tyre shop is easily accessible and offers a range of services beyond just tyre repairs and replacements. Their opening hours are generous, Monday to Friday from 7:30 AM to 5:00 PM, with Saturday mornings (9:00 AM - 12:00 PM) covered. While Sunday is a day of rest, the weekday availability is a major plus for those needing urgent attention. They offer delivery, in-store pickup, and same-day delivery options for added convenience. The shop also features wheelchair accessible parking and a restroom for customers, and accepts various payment methods including credit cards, debit cards, and NFC mobile payments.
The Good: Speed, Value, and Friendly Faces
The overwhelming sentiment from customers is positive, focusing on advantageous pricing, swift service, and a welcoming atmosphere. Here’s a breakdown of what's consistently lauded:
- Fast Turnaround: Numerous reviews highlight the speed of service, with one customer having a puncture repaired in just 20 minutes! Urgent repairs are handled efficiently, minimizing downtime for vehicle owners.
- Competitive Prices: "Good price on tires" is a recurring theme. Advantage Tyre & Battery Shop Nelson is frequently mentioned as a place offering excellent value for money.
- Exceptional Customer Service: This is a particularly strong point. Several customers specifically mention the kindness and professionalism of the team, with "Bruce" singled out as a legend for his accommodating nature and excellent service.
- Going the Extra Mile: The free replacement of cross-threaded wheel nuts is a prime example of their dedication to customer satisfaction. They identify and rectify potential issues beyond the initial request, showing genuine care for vehicle well-being.
- Family-Friendly Atmosphere: The waiting lounge is appreciated as being comfortable and child-friendly, a bonus for those with families.
"Thanks to advantage tyres for the great pricing and service with our tyre replacement. Would definitely recommend. Great waiting lounge and child friendly." - A happy customer.
Room for Improvement: Sticker Shock and Alignment Details
While overwhelmingly positive, some feedback reveals areas where Advantage Tyre & Battery Shop Nelson could refine their practices. The most notable is the handling of personal vehicle stickers during wheel alignment:
- The Sticker Situation: A recurring, albeit minor, complaint concerns the replacement of personal parking stickers with Advantage Tyre & Battery Shop stickers during alignment procedures. While the advantage stickers might be preferable to the business, doing it without consulting the customer removes ownership and can offense.
- Alignment Clarity: One review noted the alignment was “acceptable but without asking they took my private parking sticker off my car just so they could put their own ugly Advantage sticker on instead.” Several reviews mention that a more professional and transparent approach to services is desired.
- Accessibility: While there’s a wheelchair accessible parking lot, not all areas of the shop are wheelchair accessible. Might seem minor to some, an improving this aspect would be beneficial.
A Solid Choice for Nelson Drivers
Advantage Tyre & Battery Shop Nelson, despite a few minor points for improvement, appears to be a reliable and well-regarded tyre and battery specialist in the Nelson region. Their commitment to affordable pricing, speedy service, and friendly interactions consistently impresses customers. Whether you need a quick puncture repair, a full tyre replacement, an alignment, or even a last-minute tyre change, Advantage Tyre & Battery Shop Nelson (phone: +64 3 548 1499) offers a valuable service. The willingness to go above and beyond, as demonstrated by the free wheel nut replacement, positions them as a business genuinely invested in customer satisfaction. It’s a place where you are likely to find a positive experience and a well-maintained vehicle.