Pros 
Cons Bridgestone Select Tyre & Auto Service: A Hornby Tyre Haven
Bridgestone Select Tyre & Auto Service in Hornby, Christchurch, consistently earns high praise—and a solid 4.6-star rating—from local drivers. Located conveniently at 39 Carmen Road, this tyre shop isn't just about selling tyres; it’s about providing exceptional service and going the extra mile for its customers. Its opening hours, generally 7:30 AM–5:00 PM Monday to Friday, and shorter hours on Saturday (9:00 AM – 12:00 PM) ensure accessibility for most schedules. While Sundays are closed, the consistently positive feedback suggests it’s worth planning around. This isn’t simply a rubber emporium, it’s a service centre built on customer satisfaction.
Beyond the Basics: Service, Accessibility & Amenities
What sets Bridgestone Select Tyre & Auto Service apart isn't just their expertise with tyres, but the holistic experience they offer. They boast a range of impressive facilities and options, actively catering to diverse needs:
- Diverse Service Options: They aren't just open for in-store shopping; Bridgestone Select also provides Delivery and Same-Day Delivery, a game-changer for those short on time or with mobility concerns.
- Accessibility for All: The team prides itself on inclusivity, offering:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Convenient Amenities: For those waiting, a restroom is available adding to the comfortable experience.
- Planning Ahead is Smart: Appointments are recommended, streamlining the process and ensuring prompt service, which is highly valued by busy individuals.
- Payment Flexibility: Forget cash only! Credit cards are accepted.
This demonstrates a dedication to removing barriers and creating a welcoming environment for everyone.
Raving Reviews: What Customers Are Saying
The consistently positive feedback speaks volumes about Bridgestone Select Tyre & Auto Service’s commitment to excellence. Here's a glimpse into some commonly shared experiences:
"Amazing customer service. They didn't have the tire I needed but went out of their way to ring another branch to find one that would fit. Highly recommend."
This highlights a key strength: problem-solving and resourcefulness. They aren’t just saying "no," they're actively searching for solutions.
- Speed & Efficiency: Many reviewers emphasize the rapid turnaround, even in urgent situations. One customer got back on the road in just 10 minutes after a puncture repair.
- Knowledgeable & Friendly Staff: Repeated comments praise the staff's expertise and approachable demeanor. Kallie, the store manager, receives specific mention for leading a talented and well-informed team. Others specifically mention Ben, for excellent service.
- Honest Pricing: Customers appreciate transparency and fair pricing. Kali is specifically highlighted for providing accurate quotes that are honored.
- Going Above & Beyond: The ability to source tyres from other branches is a recurring theme, demonstrating a willingness to assist even when immediate stock isn't available.
- Trailer Tyre Expertise: Their ability to source and fit trailer tyres promptly also resonates with customers.
| Positive Aspect | Customer Quote Example |
|---|---|
| Problem Solving | "They didn't have the tire I needed, but went out of their way..." |
| Speed of Service | "...Had me back on the road within 10mins." |
| Staff Knowledge & Friendliness | "All staff are excellent and well knowledgeable..." |
| Honest Pricing | "Kali gave me a price and once fitted not a cent over." |
Why Choose Bridgestone Select Tyre & Auto Service?
Bridgestone Select Tyre & Auto Service isn't just a tyre shop; it's a service provider that prioritizes customer satisfaction. The combination of highly skilled staff, convenient facilities, willingness to go the extra mile, and a commitment to accessibility makes them a top choice in the Christchurch area. The consistently positive reviews and 4.6-star rating solidify their reputation as a reliable and trustworthy provider. Located in Hornby, with the phone number +64 3 349 5505, they’re easy to contact and well-positioned to serve the diverse needs of Christchurch drivers.