MLB NZ Ltd Musket Mufflers: Premium Exhausts for Classic Bikes
A Legacy of Craftsmanship & Customer Care
MLB NZ Ltd Musket Mufflers, located in Palmerston North, New Zealand, consistently earns a stellar 4.80-star rating – and for good reason. This isn’t your average muffler shop; it’s a specialist haven, particularly renowned for supplying hard-to-find exhaust components for vintage and classic motorcycles. Many customers highlight the company’s unique position as one of the few manufacturers still producing mufflers for older models, like the Honda XL series.
They offer a comprehensive service, including:
- On-site services: Expert fitting and advice.
- Convenient Options: In-store shopping, pick-up, and delivery.
- Accessibility: Wheelchair-accessible parking and entrance for all customers.
- Flexible Payments: Accepting Credit, Debit and NFC mobile payments to suit your needs.
Musket Mufflers isn't just selling products; they're preserving a passion for classic motorcycling. The shop at 602B Tremaine Avenue offers free and on-site parking. You can reach them at +64 6 754 7460 during their opening hours: Monday to Friday 8am-4:30pm.
Beyond Borders: Global Reach & Fast Shipping
Despite being based in New Zealand, Musket Mufflers boasts a global reach, successfully shipping mufflers to customers internationally, including those in Utah, Canada, and Queensland, Australia. Customers consistently praise the swift delivery times—even during challenging periods like the Christmas season and ongoing pandemic disruptions.
Consider these shipping highlights:
- Rapid Turnaround: One customer in Queensland received their muffler in under five days.
- Secure Packaging: Items are meticulously packaged to ensure safe arrival, preventing damage during lengthy international transport.
- Proactive Communication: The team keeps customers informed about their order's progress from payment to delivery.
"From payment to delivery to regional Queensland was under five days. Excellent follow up technical support from Colin.” - A satisfied customer.
The Team That Makes the Difference: Vanessa & Colin
Numerous reviews single out Vanessa and Colin for their exceptional customer service. They aren't simply order-takers; they’re knowledgeable enthusiasts who go the extra mile to assist customers, especially those restoring classic bikes.
Here's what sets their service apart:
- Prompt and Helpful Responses: Customers appreciate quick replies to queries, even regarding installation.
- Troubleshooting Expertise: Colin provides valuable technical support, guiding customers through the installation process.
- Attentive & Personable Service: Vanessa is consistently described as a pleasure to deal with; she's attentive, patient, and dedicated to customer satisfaction.
- Going Above & Beyond: Vanessa and the team are known to fit orders in when busy and often deliver products ahead of the originally quoted timeframe.
Quality & Rare Parts: A Restorer's Dream
Musket Mufflers specializes in sourcing and manufacturing parts for vehicles where obtaining replacements can prove incredibly difficult. This is particularly true for classic motorcycles like the Honda XL 125, 175, and 250 models.
Key benefits highlighted by customers include:
- Hand-Manufactured Quality: Mufflers are expertly crafted, ensuring a high-quality, durable product.
- Authenticity: Products faithfully replicate original designs, ideal for restoration projects.
- Addressing a Niche Market: Musket Mufflers fills a critical gap in the market by providing parts unavailable elsewhere.
- Exceptional Sound: Customers rave about the improved sound performance after installing their new mufflers, describing the engine as “purring like a kitten”.
One review stated, “Recommended for hard to find mufflers (especially for old and rare motorcycles.) Great to deal with and reasonable prices, Quality is good and hand manufactured.”, truly summarizing the shop’s commitment to its specialized clientele.