Autofix 2015 Ltd - Goodyear Autocare: Whanganui's Tyre & Auto Heroes

Services offered by Autofix 2015 Ltd - Goodyear Autocare Centre

Tyre repairs 🛠️

Tyre replacements 🛞

Tyre fitting ⚙️

Arranging tyre shipments from other cities (e.g., Christchurch) 🚚

Brake repairs 🛑

Computer diagnostics and fault scanning 💻

Transmission servicing and oil checks ⚙️

Flat tyre assistance 🛞

Transmission problem diagnosis (related to flat batteries) 🔋

Courtesy car provision 🚗

Pros	Cons
Excellent customer service, with staff being attentive and helpful.	Transmission oil was not checked during a service, leading to further issues and costs.
Quick service and assistance, especially appreciated when travelling.	ABS service light initially showed no faults, despite a later diagnosis of a rear sensor issue.
Went out of their way to check for additional issues beyond the initial problem.	While the manager was helpful with feedback, the initial oversight regarding the transmission oil is concerning.
Arranged for parts to be shipped from another city and fitted promptly.
Knowledgeable and informative staff, providing great advice.
Helpful manager who acknowledged concerns and offered a discount on future services.
Provided a courtesy car in a difficult situation.
Resolved issues quickly and effectively, getting cars running smoothly and safely.
Good communication with customers regarding repairs and advice.
Shaun was particularly helpful and didn't hesitate to assist.

Pros

Cons

Excellent customer service, with staff being attentive and helpful.

Transmission oil was not checked during a service, leading to further issues and costs.

Quick service and assistance, especially appreciated when travelling.

ABS service light initially showed no faults, despite a later diagnosis of a rear sensor issue.

Went out of their way to check for additional issues beyond the initial problem.

While the manager was helpful with feedback, the initial oversight regarding the transmission oil is concerning.

Arranged for parts to be shipped from another city and fitted promptly.

Knowledgeable and informative staff, providing great advice.

Helpful manager who acknowledged concerns and offered a discount on future services.

Provided a courtesy car in a difficult situation.

Resolved issues quickly and effectively, getting cars running smoothly and safely.

Good communication with customers regarding repairs and advice.

Shaun was particularly helpful and didn't hesitate to assist.

Autofix 2015 Ltd - Goodyear Autocare: A Local Legend in Whanganui

Autofix 2015 Ltd – Goodyear Autocare Centre, located at 87 Ingestre Street, Whanganui, has firmly established itself as a go-to destination for motorists across the region. With a solid 4.6-star rating, the shop consistently receives praise for its exceptional service, helpful staff, and willingness to go the extra mile. Open Monday to Friday from 8:00 AM to 5:30 PM, and closed on weekends, Autofix 2015 caters to a wide range of automotive needs, from routine maintenance to emergency repairs. They are dedicated to providing top-notch service without the hefty price tag and a local touch that larger chains often miss. The shop isn’t just about fixing cars; it’s about building trust and providing peace of mind to every customer.

Beyond the Wrench: Reviews Highlight Service Excellence

The reviews pouring in for Autofix 2015 Ltd paint a compelling picture of a workshop that genuinely cares about its customers. Here's a breakdown of the recurring themes illustrating their commitment to service:

Emergency Assistance & Problem Solving: Numerous customers have lauded Autofix for its responsiveness during breakdowns. Stories abound of stranded travellers receiving prompt and efficient assistance, even involving sourcing parts from distant cities like Christchurch to get them back on the road. One customer, experiencing a flat tyre on a Friday afternoon, was incredibly impressed by their ability to arrange a tyre shipment and have it fitted by Monday lunchtime.
Going the Extra Mile: It’s not just about fixing the immediate problem. Reviews frequently mention the staff's attentiveness and proactive approach. They don't just address the initial concern; they diligently check for other potential issues, as highlighted by a customer who appreciated the detection of an unrelated problem despite initial service elsewhere.
Courteous & Helpful Staff: Names like Allan, Shaun, and Sam are frequently mentioned with gratitude. Beyond their technical skills, the staff is consistently praised for their friendly demeanour and willingness to assist in any way possible, including offering courtesy cars to minimize inconvenience – a tremendous gesture appreciated by customers travelling with pets.
Transparency and Advice: Customers valued the honest and informative advice provided, even when it meant explaining complex issues with transmission problems stemming from a flat battery, without resorting to unnecessary charges. This reinforces a commitment to ethical practices and building long-term customer relationships.
Addressing Concerns with Grace: Even a situation involving a discrepancy regarding a transmission oil check was handled professionally. The manager’s helpfulness and offer of a discount on a future service demonstrated a dedication to customer satisfaction.

What Autofix 2015 Ltd Offers - Facilities & Services

Autofix 2015 Ltd isn't just about skilled mechanics; the shop is designed for convenience and accessibility. They offer a range of facilities and services to ensure a comfortable and efficient customer experience:

Feature	Details
Service Options	Onsite services available.
Accessibility	Wheelchair accessible entrance & parking lot.
Offerings	Oil changes performed.
Amenities	Restroom facilities available.
Planning	Appointment required or recommended.
Payments	Accepts Credit Cards, Debit Cards, and NFC mobile payments.
Parking	On-site parking provided.

The emphasis on appointments (strongly recommended) shows an awareness of customer time and a desire to provide personalized service. The accessible facilities, including wheelchair access and parking, demonstrate a commitment to inclusivity and catering to all customers’ needs. The full spectrum of payment options also eases the transaction experience.

A Trusted Choice: Why Autofix 2015 Ltd Stands Out

In a world where automotive services can often feel impersonal, Autofix 2015 Ltd – Goodyear Autocare Centre shines as a beacon of reliable, friendly, and customer-focused mechanical expertise. Located in the heart of Whanganui (phone: +64 6 348 8345), the consistently high ratings and glowing customer reviews speak volumes. From emergency breakdowns and tyre replacements to routine servicing and honest advice, Autofix provides a truly valuable service to the community. The shop's willingness to go above and beyond – arranging parts from afar, assisting with unforeseen problems, and offering thoughtful gestures like courtesy cars – creates a loyal customer base and solidifies its reputation as a trusted and dependable auto repair destination. For anyone seeking a trustworthy mechanic in Whanganui, Autofix 2015 Ltd - Goodyear Autocare Centre deserves serious consideration.

Frequently Asked Questions About Autofix 2015 Ltd - Goodyear Autocare Centre

What types of services does Autofix 2015 Ltd - Goodyear Autocare Centre offer?

Autofix 2015 Ltd - Goodyear Autocare Centre provides a comprehensive range of auto repair services, including oil changes, tyre replacements (even sourcing from other locations like Christchurch!), brake repairs, computer diagnostics (ABS system checks), and general vehicle servicing. They are known for their onsite services and ability to handle unexpected breakdowns, ensuring your vehicle runs smoothly and safely. Appointments are recommended.

Is Autofix 2015 Ltd - Goodyear Autocare Centre accessible for customers with mobility needs?

Yes, Autofix 2015 Ltd - Goodyear Autocare Centre prioritises accessibility. The shop features both a wheelchair accessible entrance and a wheelchair accessible parking lot, making it convenient for all customers. They also offer restroom facilities for customer comfort. Planning a visit? Appointments are recommended to ensure a seamless experience.

What payment methods are accepted at Autofix 2015 Ltd - Goodyear Autocare Centre?

Autofix 2015 Ltd - Goodyear Autocare Centre strives to provide convenient payment options. They readily accept credit cards, debit cards, and NFC mobile payments. The team is committed to customer satisfaction and appreciates feedback, often offering discounts on future services as a gesture of goodwill. They value building lasting relationships with their customers.

What are the operating hours of Autofix 2015 Ltd - Goodyear Autocare Centre?

Autofix 2015 Ltd - Goodyear Autocare Centre is open Monday to Friday from 8:00 AM to 5:30 PM. The shop is closed on Saturdays and Sundays. They are dedicated to providing reliable service throughout the week, ensuring your vehicle maintenance needs are met promptly and efficiently. Planning ahead is always a good idea!

What makes Autofix 2015 Ltd - Goodyear Autocare Centre stand out from other auto repair shops?

Autofix 2015 Ltd - Goodyear Autocare Centre is highly regarded for its exceptional customer service and willingness to go the extra mile. Staff members like Allan, Shaun, and Sam are known for their attentiveness, quick service, and helpful advice, even lending courtesy cars in emergency situations. They are also praised for their thoroughness and ability to identify and resolve issues that other businesses may have missed.