That Car Place: Top-Notch Auto Repair & Service in Upper Hutt

Pros	Cons
Extremely satisfying experience.	Currently inundated with bookings, making it difficult to get an appointment.
Professional and informative regarding repair costs.
Reasonable pricing.
Jennifer and Stephen are awesome - considerate, honest, and fair.
Truly honest and fairly priced - the joke about finding an honest mechanic is null and void.
Great help and very friendly.
Easy to interact with.
Friendly and helpful service.
Steve and the team go above and beyond with customer service and mechanical knowledge.
Absolutely outstanding experience.

Pros

Cons

Extremely satisfying experience.

Currently inundated with bookings, making it difficult to get an appointment.

Professional and informative regarding repair costs.

Reasonable pricing.

Jennifer and Stephen are awesome - considerate, honest, and fair.

Truly honest and fairly priced - the joke about finding an honest mechanic is null and void.

Great help and very friendly.

Easy to interact with.

Friendly and helpful service.

Steve and the team go above and beyond with customer service and mechanical knowledge.

Absolutely outstanding experience.

That Car Place: A Community Favourite for Honest Auto Care

That Car Place, located in Clouston Park, Upper Hutt, is rapidly earning a reputation as the go-to destination for car repair and maintenance in the region. Boasting an outstanding rating of 4.9 out of 5, the overwhelming majority of customer reviews consistently praise the business's professionalism, honesty, and fair pricing. Forget the old jokes about finding an honest mechanic – That Car Place is proving them wrong, one satisfied customer at a time. Driven by Jennifer and Stephen, the team is dedicated to providing exceptional service and building long-term relationships with their clients.

Here's what makes That Car Place stand out:

Transparency in Costs: Customers consistently highlight the clear and upfront communication regarding repair costs. You’ll be fully informed every step of the way, ensuring there are no unwelcome surprises.
Reasonable Pricing: While quality workmanship is paramount, That Car Place understands the importance of affordability. Their prices are deemed “very reasonable” by numerous reviewers, offering fantastic value for money.
Genuine Care and Expertise: The service isn’t just about fixing cars; it’s about building trust. Steve and the team demonstrate a sincere commitment to their customers and possess impressive mechanical knowledge. This is evidenced by reviews saying they “go above and beyond.”
High Demand: The overwhelming positive feedback has led to a surge in bookings, demonstrating the shop’s popularity and excellent reputation within the community. (Book in advance to avoid disappointment!)

Accessibility & A Welcoming Atmosphere

Beyond technical expertise, That Car Place demonstrates a dedication to inclusivity. Their facility is designed with accessibility in mind, offering:

Wheelchair Accessible Entrance: Ensuring ease of access for all customers.
Wheelchair Accessible Parking Lot: Making arrival and departure comfortable and convenient.

This commitment extends beyond physical accessibility. The reviews repeatedly emphasize a friendly and welcoming atmosphere. Customers describe it as a "great little shop, very friendly and easy to interact with" – a refreshing change from sterile, impersonal auto service experiences. They foster an environment where customers feel comfortable asking questions and understanding the repairs being performed.

Customer Testimonials: Stories of Trust and Satisfaction

Don't just take our word for it – hear directly from the people who have experienced the That Car Place difference:

"Experience was extremely satisfying. They were really professional and filled me in with everything about the car repair costs and seemed very reasonably priced. I went ahead with the repair and was a very satisfying experience 100%, Such amazing and helpful service! Wish I could give more stars." - Jennifer

"Jennifer and Stephen are awesome. Always considerate, honest and fair in every way. Couldn't recommend them highly enough. The joke about finding an honest mechanic is null and void with these friendly people, they really are true to their word and fairly priced. They will continue to get my business." - Stephen

“Steve and the team go above and beyond with their customer service to mechanical knowledge. Absolutely outstanding experience using them to work on my vehicles. Highly recommended 👍👍” - Anonymous

These testimonials, and many more similar sentiments, paint a clear picture: That Car Place is more than just a car repair shop; it's a trusted partner in keeping Upper Hutt's vehicles running smoothly. Here's a summarized breakdown of frequently mentioned positive points:

Feature	Frequency of Mention
Honesty	5
Professionalism	4
Fair Pricing	3
Helpful Staff	6
Excellent Service	7

Contact Information & Operating Hours

Need to schedule a service or have a quick question? Here's the essential information you need to get in touch with That Car Place:

Phone: +64 4 526 7054
Address: That Car Place 45 Montgomery Crescent, Clouston Park, Upper Hutt 5018, New Zealand
Opening Hours:

Day	Hours
Monday	8 AM–5 PM
Tuesday	8 AM–5 PM
Wednesday	8 AM–5 PM
Thursday	8 AM–5 PM
Friday	8 AM–5 PM
Saturday	Closed
Sunday	Closed

Note: Due to high demand, booking in advance is strongly recommended to secure your preferred appointment time.

Frequently Asked Questions About That Car Place's Car Repair & Maintenance Services

What types of car repair and maintenance services does That Car Place offer?

That Car Place provides a comprehensive range of car repair and maintenance services, catering to various vehicle makes and models. This includes everything from routine servicing like oil changes, filter replacements, and brake inspections, to more complex repairs such as engine diagnostics, transmission work, and electrical system troubleshooting. They also handle wheel alignments, tyre replacements, and air conditioning servicing. Essentially, if your car needs attention, That Car Place is equipped to handle it with expertise and care. Their focus is on ensuring your vehicle runs smoothly and safely.

What are That Car Place's operating hours and how can I book an appointment?

That Car Place is open Monday through Friday, from 8:00 AM to 5:00 PM. Unfortunately, they are closed on Saturdays and Sundays. Booking an appointment is highly recommended, as they are often quite busy due to their excellent reputation. You can reach them by phone at +64 4 526 7054 to schedule a time that suits you. While online booking isn't currently available, a friendly member of their team will be happy to assist you in finding a convenient appointment slot. Planning ahead is key to securing your preferred time.

Is That Car Place accessible for customers with mobility needs?

Yes, That Car Place prioritises accessibility for all customers. The facility features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and convenient experience for those with mobility requirements. They are committed to providing a welcoming environment for everyone. If you have any specific accessibility needs beyond these features, it's always best to contact them in advance at +64 4 526 7054 to discuss how they can best accommodate you.

What do customers say about the service and pricing at That Car Place?

Customers consistently praise That Car Place for its exceptional service and fair pricing. Many highlight the professionalism and honesty of the team, particularly Jennifer and Stephen. Reviews frequently mention feeling well-informed about repair costs and appreciating the reasonable prices. The overall experience is described as satisfying and trustworthy, with customers feeling confident in the quality of work performed. The positive feedback underscores That Car Place's commitment to building strong customer relationships based on integrity and value.

Where is That Car Place located and what is the best way to find them?

That Car Place is conveniently located at 45 Montgomery Crescent, Clouston Park, Upper Hutt 5018, New Zealand. It's situated in the Clouston Park area of Upper Hutt. The easiest way to find them is by using a navigation app like Google Maps or Apple Maps, simply search for 'That Car Place, Upper Hutt'. Their address is clearly marked, and they are easily accessible from surrounding areas. They are a well-known and respected car repair and maintenance service in the Upper Hutt region.