MR Solution Automotive and Electrical: Rotorua's Top Car Mechanic Choice

Services offered by MR Solution Automotive and Electrical

Automotive Diagnostics 🔍

Electrical Repairs ⚡

Gearbox Troubleshooting & Repair ⚙️

Alternator Replacement 🔋

Vehicle Recovery & Towing 🚗

Campervan Repairs 🚐

BMW Specialist Services 🇩🇪

Saturday Evening Repairs 🛠️

Parts Sourcing & Fitting 🔩

Pros	Cons
Neil and his team consistently go above and beyond for customers.	None explicitly mentioned in the provided testimonials. Some reviews mention the workshop was new when they first used it, but this is presented positively as a testament to their initial service.
The service is affordable, which is a significant benefit, especially for those travelling.
Neil is described as honest and reliable, providing trustworthy car repairs.
He takes the time to explain repairs clearly and completes them to a high standard.
Neil genuinely cares about his customers and their vehicles.
Excellent service and prices, even when the workshop was newly established.
Neil is friendly, competent, and reliable, providing a great service.
He offered to pick up a customer with a blown alternator, demonstrating exceptional care.
Neil waited for a customer to purchase parts and even offered them a coffee.
The workshop provides awesome manaakitanga (hospitality) and outstanding rates.
MR Solution is described as 'the bomb!'
Professional, affordable, and understanding service.
The repair process is smooth, with clear explanations and quality work.
Fast and efficient repairs, particularly appreciated for BMWs.
Super helpful, even when open late on a Saturday evening.

Pros

Cons

Neil and his team consistently go above and beyond for customers.

None explicitly mentioned in the provided testimonials. Some reviews mention the workshop was new when they first used it, but this is presented positively as a testament to their initial service.

The service is affordable, which is a significant benefit, especially for those travelling.

Neil is described as honest and reliable, providing trustworthy car repairs.

He takes the time to explain repairs clearly and completes them to a high standard.

Neil genuinely cares about his customers and their vehicles.

Excellent service and prices, even when the workshop was newly established.

Neil is friendly, competent, and reliable, providing a great service.

He offered to pick up a customer with a blown alternator, demonstrating exceptional care.

Neil waited for a customer to purchase parts and even offered them a coffee.

The workshop provides awesome manaakitanga (hospitality) and outstanding rates.

MR Solution is described as 'the bomb!'

Professional, affordable, and understanding service.

The repair process is smooth, with clear explanations and quality work.

Fast and efficient repairs, particularly appreciated for BMWs.

Super helpful, even when open late on a Saturday evening.

MR Solution Automotive and Electrical: A Rotorua Legend in the Making

MR Solution Automotive and Electrical, nestled in Ngapuna, Rotorua, is rapidly becoming a household name for car owners across the region. Boasting a stellar rating of 4.9 out of 5, this mechanic shop isn't just about fixing cars; it's about building trust and delivering exceptional service. Phone them at +64 27 288 5082 to experience their renowned hospitality firsthand. With extended opening hours – 6:30 AM to 10:00 PM every day of the week – MR Solution provides unparalleled accessibility for busy individuals and those facing unexpected breakdowns. Their commitment to inclusivity and accessibility further sets them apart, ensuring everyone feels welcome and comfortable.

Beyond the Wrenches: What Makes MR Solution Special?

What truly distinguishes MR Solution from other mechanics in Rotorua is their willingness to go the extra mile. Numerous customer testimonials paint a picture of genuine care and extraordinary problem-solving. Here’s a snapshot of what customers rave about:

Unwavering Commitment: Stories abound of Neil and his team opening the shop after hours to assist stranded motorists, a testament to their dedication. One customer described being helped while on their way back to Auckland – a crucial lifeline when traveling.
Diagnostic Expertise: A customer with a BMW, facing years of fruitless searches for a gearbox issue, finally found resolution at MR Solution. This highlights their diagnostic capabilities for even the trickiest vehicle problems.
Roadside Rescue & Kindness: A campervan breakdown led to an incredible act of kindness when Neil offered to pick up the stranded travelers and even provided transport to get parts, complete with a complimentary coffee! This isn't just mechanical service; it’s manaakitanga (hospitality and generosity) in action.
Affordability & Transparency: Customers consistently praise the reasonable pricing and Neil’s clear explanations of all repairs. No hidden fees or confusing jargon—just honest and upfront service.
Inclusive Environment: MR Solution is noted for being LGBTQ+ friendly and providing a transgender safespace, actively demonstrating their commitment to a welcoming environment for all.

Feature	Description
Accessibility	Wheelchair accessible entrance and parking lot
Services	Oil changes, onsite services
Amenities	Gender-neutral restroom
Parking	Free parking lot, street parking, on-site parking
Friendliness	LGBTQ+ friendly, Transgender safespace

Customer Voices: Real Stories, Real Praise

The feedback speaks for itself. Here’s a curated selection of what customers are saying about MR Solution Automotive and Electrical:

"Such a big help, and their service was affordable—especially important as we were heading back to Auckland. Highly recommended!" – A grateful traveler

“He’s not only affordable but also very understanding and easy to deal with. He took the time to explain the repairs clearly and completed everything to a high standard.…trustworthy who genuinely cares.” – A consistently impressed client

"MR Solution is the bomb!" – A delighted customer

"Thank you so much for the fixed my BMW so fast! I always recommend it to my friends!" – A loyal advocate

These quotes aren't just positive reviews; they’re endorsements of a business built on integrity, skill, and a genuine desire to help. Clients aren’t just getting their cars fixed; they’re receiving a positive and supportive experience.

Finding MR Solution and Making an Appointment

Located at 24 Hamiora Place, Ngapuna, Rotorua 3010, New Zealand, MR Solution Automotive and Electrical is conveniently accessible. The workshop offers a range of services catered for all vehicles. They boast easily accessible parking, ensuring a hassle-free visit.

Here's how to connect:

Phone: +64 27 288 5082
Location: MR Solution Automotive and Electrical, 24 Hamiora Place, Ngapuna, Rotorua 3010, New Zealand.
Hours: Open daily from 6:30 AM – 10:00 PM.
Embrace a friendly experience: Whether you need an oil change, complex diagnostics, or a roadside rescue, MR Solution Automotive and Electrical is a Rotorua gem waiting to be discovered – or rediscovered!

Frequently Asked Questions About Mechanic MR Solution Automotive and Electrical Services in Rotorua

What types of automotive issues does Mechanic MR Solution Automotive and Electrical handle?

Mechanic MR Solution Automotive and Electrical specialises in a wide range of automotive and electrical repairs. From diagnosing complex gearbox problems, like those experienced with BMWs, to alternator replacements and general maintenance, they offer comprehensive services. They are known for their ability to tackle issues others can't, providing effective and affordable solutions for various vehicle makes and models. They also offer onsite services for added convenience.

I'm having trouble finding a trustworthy mechanic in Rotorua – why should I choose Mechanic MR Solution Automotive and Electrical?

Many customers praise Mechanic MR Solution Automotive and Electrical for their honesty, reliability, and exceptional customer service. Neil and his team are known for going above and beyond, even opening the shop outside of hours to assist customers in need. They take the time to clearly explain repairs, ensuring transparency and building trust. Their affordable rates and genuine care for customers make them a standout choice.

What are the opening hours for Mechanic MR Solution Automotive and Electrical?

Mechanic MR Solution Automotive and Electrical boasts incredibly generous opening hours. They are open from 6:30 AM to 10:00 PM every day of the week – Monday through Sunday. This extended availability ensures customers can access their services whenever they need them, providing flexibility and convenience for busy schedules. It's a real asset for those unexpected breakdowns.

Does Mechanic MR Solution Automotive and Electrical offer any special services or facilities?

Yes, Mechanic MR Solution Automotive and Electrical prioritises customer comfort and accessibility. They offer onsite services for added convenience. The workshop is wheelchair accessible, with both an entrance and parking lot designed for inclusivity. They also provide amenities like a gender-neutral restroom and a welcoming, LGBTQ+ friendly environment. Free parking is available, including on-site and street options.

I'm renting a campervan and experiencing mechanical issues – can Mechanic MR Solution Automotive and Electrical assist me?

Absolutely! Mechanic MR Solution Automotive and Electrical has a proven track record of helping campervan renters. They were instrumental in assisting a customer with a Maui campervan breakdown, providing prompt and friendly service. They are reliable and competent in diagnosing and resolving campervan mechanical issues, ensuring a smooth and stress-free holiday experience. They'll go the extra mile to help.