Lloyd’s Garage: A Porirua Institution Built on Trust and Top-Notch Service
Lloyd's Garage in Paremata, Porirua, isn't just your average mechanic; it's a community cornerstone with a stellar 4.9-star rating and a reputation built over 16 years (and counting!). Located at Paremata, Porirua 5022, NZ, and open Monday to Friday from 8 AM to 5 PM, they cater to both private and business customers with unparalleled dedication. Forget the intimidating atmosphere often associated with auto repairs. Lloyd's fosters a welcoming environment where honesty and expertise go hand-in-hand. Their commitment extends beyond simple fixes; they actively build relationships with their clients, understanding that for many, their vehicle is essential to their livelihood – whether for a small local business with a fleet of five vehicles or a solo traveller reliant on their campervan.
Going the Extra Mile: Exceptional Service Stories
The reviews paint a vivid picture of a service that goes far beyond simply fixing cars. Here's a glimpse of what customers consistently praise:
- Prompt and Reliable Assistance: Stories abound of Lloyd's swiftly responding to urgent needs—from jumpstarting a flat battery and collecting a vehicle to scheduling an immediate repair for a broken bonnet catch, ensuring safety wasn't compromised.
- Honesty and Transparency: Clients consistently highlight the team’s honesty, valuing their straightforward assessments of needed repairs. You'll get an accurate rundown without unnecessary upsells.
- Courtesy and Care: Borrowing a courtesy car while awaiting repairs is a standard offering, demonstrating genuine care for customer convenience. Plus, those free rides to work post-service? A seriously appreciated touch.
- Problem Solving for All: Whether you’re confident about cars or completely intimidated like many road-trippers, the team are there to provide information and clear solutions without confusing jargon. They even came out to reassure a traveller about the safety of their camper van.
- Business-Friendly Support: With consistent service for a local business' fleet of five vehicles, they offer the sort of reliability that supports local businesses.
"Nothing is too much trouble and the quality of work is top class. A small family team who punch above their weight! Great senses of humour and very friendly. They truly have their customers best interests at heart." – A loyal customer reflecting the common sentiment.
Accessibility & Convenience - More Than Just Repairs
Beyond the exceptional service, Lloyd's Garage demonstrates a focus on accessibility and customer convenience:
Feature | Details |
---|---|
Physical Accessibility | Wheelchair accessible entrance and parking lot. |
Operating Hours | Monday - Friday, 8:00 AM – 5:00 PM. Closed Saturdays & Sundays. |
Service Options | WOF (Warrant of Fitness) inspections, regular car servicing, repairs, and roadside assistance. |
Customer Perks | Courtesy car availability, free rides to work after drop-off. |
Sweet Treat Incentive! | It's rumoured the team are keen on home baking - a little treat can go a long way! |
This commitment to inclusiveness speaks volumes about their values. They understand that a smooth auto experience extends beyond just the technical work.
The Lloyd's Garage Team: Your Trusted Mechanics in Porirua
At the heart of Lloyd's Garage is a close-knit team, often mentioned by name: Andrew, Nem, and Mikee. They’re a small, family-run operation delivering ‘big’ service and top-quality workmanship. They aren't your typical "doggy back yard shop" offering questionable repairs. Lloyd's are serious about quality, clean work and providing expertise not lecturing.
Their enthusiasm for cars (and apparently a fondness for home baking!) shines through in every interaction. If you’re looking for a mechanic who prioritizes honesty, reliability, and a genuinely friendly service in Porirua, Lloyd's Garage is a clear choice.
Contact Details:
- Phone: +64 4 233 2327
- Address: Paremata, Porirua 5022, New Zealand
- Location: Paremata, Porirua City, NZ