Pros 
Cons Mays Autohaus: A Chorus of Rave Reviews
Mays Autohaus, nestled in Milson, Palmerston North, has become a local legend thanks to a consistent stream of outstanding reviews. Boasting a perfect 5.000000 rating, it’s clear this auto repair shop isn't just meeting expectations – it’s shattering them. With opening hours from 7:30 AM to 4:30 PM, Monday to Friday, Mays Autohaus provides reliable service throughout the working week. Situated at 20A Jasper Place, Milson, Palmerston North 4414, NZ, reaching them is easy, and a quick call to +64 6 222 3156 will secure any appointments. Customers consistently praise the shop's accessibility – boasting both wheelchair accessible entrances and parking, ensuring everyone can receive top-tier vehicle care. Appointments are recommended to secure a spot, but they often happily accommodate quicker turnarounds, a significant advantage over other workshops. Credit and debit cards are accepted, ensuring payment convenience.
Wesley May: The Heart of Mays Autohaus
The overwhelming sentiment amongst customers centres around Wesley May, the owner-operator. He's not just a mechanic; he’s a consultant, educator, and advocate for your vehicle’s wellbeing. Here’s a breakdown of why customers consistently sing his praises:
- European Car Expertise: Wesley’s deep knowledge of European vehicles – Skodas, Mazdas and more – consistently earns him high marks. He quickly diagnoses complex issues, understanding the nuances of these vehicles that often stump other mechanics.
- Honest and Transparent Service: Numerous reviews highlight Wesley's integrity. He avoids unnecessary work, explains repairs clearly, and empowers customers to make informed decisions. This builds trust and fosters long-term relationships.
- Exceptional Problem Solving: He goes above and beyond, as demonstrated in one instance where he sourced a part through his contacts, saving a customer $500 compared to dealership prices. This resourcefulness truly sets him apart.
- Timely and Efficient: Modern drivers need reliable service. Wesley’s ability to often squeeze a vehicle in within a few days, compared to weeks with other mechanics, is a massive drawcard.
- Professionalism & Courtesy: The air of professionalism and courtesy consistently emanates from Mays Autohaus. Customers speak of Wesley's friendly and accommodating nature, making even daunting repairs a more pleasant experience. For example: "Wesley was accommodating, friendly, professional and got the car sorted in a very reasonable time."
Services and Facilities: More Than Just an Oil Change
While oil changes are offered as a standard service, Mays Autohaus provides a comprehensive range of auto repair solutions. These services aren’t just about fixing what's broken; they’re about preventative maintenance and ensuring long-term vehicle health. Here’s a closer look:
| Service Type | Description |
|---|---|
| WOF (Warrant of Fitness) | Ensuring your vehicle meets safety and environmental standards. |
| General Service & Maintenance | Routine checks, fluid top-ups, filter replacements, and overall vehicle health assessments. |
| Repairs | From minor fixes to major engine work, Mays Autohaus handles a wide array of automotive issues. |
| Diagnostic Services | Locating and resolving complex system errors. |
| European Vehicle Specialists | Focused expertise in diagnosing and servicing European vehicle models. |
Beyond the services offered, Mays Autohaus makes accessibility a priority. The business is wheelchair accessible, with an entrance and parking lot catering to those with mobility needs. The emphasis they put on communication, attention to detail, punctuality & cleanliness clearly make an impact as noted by customers.
Customer Testimonials: Voices of Satisfaction
These are just excerpts from the wealth of positive feedback resonating about Mays Autohaus:
"Wes at Mays Autohaus is a true gem. His expertise on European cars is exceptional and his service is unmatched. I was impressed by his honest and transparent approach to repairs."
“I had an excellent experience at Mays Autohaus...This allowed me to make informed decisions about the necessary work on my vehicle. I highly recommend Mays Autohaus for their professionalism and expertise."
"The service I received from Wesley at Mays Autohaus is incredible… 10/10 for service, professionalism, punctuality, cleanliness, and overall care for the service provided.”
"Wesley, owner-operator of Mays Autohaus, offers great service that is well-priced and timely...Wesley was able to be squeeze my vehicle in within a few days."
"Wesley is an awesome professional mechanic providing polite and honest advice...He is both thorough, diligent & offers excellent service at a competitive price."