Cass St Motors

Cass St Motors: Kaiapoi's Mechanic – From WOFs to Top Service!

Need your car sorted in Kaiapoi? We dive into the reviews and find out if Cass St Motors lives up to its reputation for WOFs and quality service.

Call WhatsApp Website Google
🏙️ See more Auto repair shops in kaiapoi
Pros icon Pros Cons icon Cons
New owners are great, providing good service and fair prices. The place is unorganized; appointments are not adhered to.
Friendly service and helpful owners who are willing to assist. Experienced significant delays despite having a scheduled appointment.
Fantastic staff - friendly, accommodating, and professional. Lost a customer due to poor service and lack of attention to appointments.
Knowledgeable staff.
Fast service and easy to deal with.
Awesome workmanship.
Quick and friendly service.
Doesn’t try ripping you off.

Cass St Motors: A Kaiapoi Mechanic with a Story of Change

Cass St Motors, located at 165 Williams Street, Kaiapoi 7630, New Zealand, currently boasts a solid 4.2-star rating. This isn't just a number; it represents a journey for the business—a period of transition and ultimately, a renewed commitment to customer satisfaction. Reaching them is easy via phone at +64 21 239 1973. The shop maintains consistent opening hours, operating from 7:30 AM to 5:00 PM, Monday through Sunday - making it a readily accessible option for Kaiapoi residents and those in surrounding areas needing vehicle maintenance or repairs. They’re well-equipped, offering onsite services and accepting both debit and credit cards for payment. Notably, Cass St Motors has accessibility features including a wheelchair accessible entrance and parking lot - important for ensuring everyone can access their services. As well as basic services like oil changes, ensuring top-notch work.

Addressing Past Concerns & Embracing New Leadership

The recent reviews reveal a mixed history at Cass St Motors. Initial feedback highlighted organizational issues, specifically regarding appointment scheduling and vehicle handling. One customer’s experience – missing a scheduled WOF appointment despite arriving on time – unfortunately resulted in a loss of patronage, particularly disheartening given previous significant spending at the shop. This clearly indicates a period of operational challenge. However, a powerful narrative has emerged alongside these concerns – the arrival of new ownership. Current testimonials consistently praise the new team’s positive shift, attributing it to the change in management. The service offered by the new owners is highlighted as a major improvement, with customers appreciating transparent pricing and a lack of pushy sales tactics.

Rave Reviews: What Customers Are Saying Now

The overwhelmingly positive feedback from recent customers paints a vibrant picture of the current Cass St Motors experience. Here's a breakdown of the recurring themes:

Here's a quick summary in table form:

Feature Customer Feedback
Owners Friendly, helpful, communicative
Pricing Fair, honest
Staff Professional, knowledgeable
Workmanship Excellent
Service Speed Fast, efficient

Accessibility & Services Offered in Short

Cass St Motors prioritizes inclusive access. Beyond vehicle repairs and maintenance, the shop facilitates:

The shop is committed to accessibility, demonstrating a dedication to serving the entire Kaiapoi community with a welcoming environment. Wheelchair accessibility inside and out make accessing their services easy for everyone. Their wide operating hours (7:30am-5pm, 7 days a week) also reflect this commitment to being readily available to customers.

Frequently Asked Questions About Mechanic Cass St Motors in Kaiapoi

What services does Mechanic Cass St Motors offer, and are they accessible?

Mechanic Cass St Motors provides a range of service options, including oil changes and onsite services. The facility is designed with accessibility in mind, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot. They accept both debit and credit cards for payment convenience. It's a great place for vehicle maintenance and repairs in Kaiapoi, with friendly and helpful owners.

What are the opening hours for Mechanic Cass St Motors, and is it open on weekends?

Mechanic Cass St Motors maintains consistent opening hours throughout the week. They are open from 7:30 AM to 5:00 PM, Monday through Friday. The good news is that Mechanic Cass St Motors is also open on Saturdays and Sundays, offering convenient service times for those with busy schedules. Planning your visit is easy with their regular hours.

What is the general reputation and customer experience like at Mechanic Cass St Motors?

Recent feedback indicates a significant improvement in service and organisation at Mechanic Cass St Motors. Customers praise the friendly and knowledgeable staff, the quality workmanship, and the fair pricing. Many highlight the owners' willingness to help and their approachable nature. While past experiences were mixed, the current consensus is overwhelmingly positive, with many recommending Mechanic Cass St Motors for vehicle needs.

Where is Mechanic Cass St Motors located, and how can I contact them?

Mechanic Cass St Motors is conveniently located at 165 Williams Street, Kaiapoi 7630, New Zealand. You can easily reach them by phone at +64 21 239 1973. The location is easily accessible and well-suited for residents of Kaiapoi and surrounding areas seeking reliable mechanic services. Their address makes it simple to find and visit.

Does Mechanic Cass St Motors offer vehicle inspections, and what is the quality of their work?

Yes, Mechanic Cass St Motors provides vehicle inspection services. Customers consistently commend the quality of their workmanship, describing it as 'awesome' and 'fast'. The staff are professional and knowledgeable, ensuring thorough inspections and reliable repairs. Mechanic Cass St Motors is a trusted choice for vehicle inspections and maintenance in the Kaiapoi area, known for its quality and efficiency.