Pros 
Cons Northland Autos: A Commitment to Customer Satisfaction
Northland Autos has earned a remarkable rating of 4.60, a testament to their unwavering dedication to customer service and satisfaction. Patrons consistently commend the dealership for creating an inviting atmosphere where buying a car feels relaxed and pressure-free.
- Testimonials from Satisfied Customers:
- “What a wonderful experience in top-notch customer service. Great vehicles and people. Highly recommended.”
- “I found the Team here to be super helpful, no pressure sales, felt comfortable the entire time with our deal. Thanks Team!”
The positive feedback highlights how Northland Autos prioritizes customer needs, ensuring every visitor leaves with a smile.
Efficient and Friendly Service
The exceptional service at Northland Autos is made possible by a dedicated team who go above and beyond for their clients. The staff, such as Cal from the parts department, have been highlighted for their fast and efficient service.
- Key Highlights of Customer Service:
- Staff members have shown remarkable responsiveness to inquiries, often checking out problems on the spot.
- Erin and the service team receive praise for their accommodating nature, specifically for providing a comfortable customer lounge area to work while vehicles are serviced.
- “Highly recommend these guys. Just the best service!”
With a focus on efficiency, Northland Autos ensures quick turnaround times for services and repairs, leaving customers thoroughly impressed.
Quality Vehicles and Comprehensive Offerings
Northland Autos prides itself on offering a wide selection of quality vehicles while also providing essential maintenance and repair services. Customers report satisfaction not only with vehicle purchases but also with the service offerings available.
- Service Offerings Include:
- Oil Change: Regular maintenance helps keep vehicles in top condition.
- Servicing: Customers have raved about successful resolutions of issues, such as annoying rattles and routine servicing for various models, including GWM Cannon and Peugeot.
Customers frequently express gratitude for the dealership’s ability to resolve issues without significant costs, demonstrating a focus on value.
Modern Facilities and Accessibility
Located at 38 Porowini Avenue, Morningside in Whangārei, Northland Autos features modern premises designed with customer accessibility in mind. Their commitment to providing a welcoming space for everyone is reflected in their facility offerings.
- Facility Features:
- Wheelchair-Accessible Car Park and Entrance: Ensuring all customers feel welcome.
- Comfortable Customer Lounge: A pleasant waiting area where clients can work while their vehicle is serviced.
The overall experience at Northland Autos encapsulates high-quality service, accessibility for all, and transparency in pricing, which is often less than customers expect. This commitment to excellence keeps customers returning and recommending the dealership to friends and family.