Kidd Motor Group: Exceptional Car Sales and Service in NZ!

Kidd Motor Group Photos

Pros	Cons
Exceptional customer service from staff like Ryan, Stephen, and Kristina	Minor defects in vehicle presentation noted by some customers
Knowledgeable and attentive sales team	Limited opening hours on Sundays
Effortless purchasing experience	Some customers may find the process of trading in a vehicle daunting
Repeat customers feel valued and well looked after	Occasional delays in paperwork processing reported
High-quality vehicles with great technology
Friendly and professional atmosphere
Timely communication and support during the buying process
Willingness to address minor issues post-purchase
Long-standing trust in the dealership
Highly recommended by satisfied customers

Pros

Cons

Exceptional customer service from staff like Ryan, Stephen, and Kristina

Minor defects in vehicle presentation noted by some customers

Knowledgeable and attentive sales team

Limited opening hours on Sundays

Effortless purchasing experience

Some customers may find the process of trading in a vehicle daunting

Repeat customers feel valued and well looked after

Occasional delays in paperwork processing reported

High-quality vehicles with great technology

Friendly and professional atmosphere

Timely communication and support during the buying process

Willingness to address minor issues post-purchase

Long-standing trust in the dealership

Highly recommended by satisfied customers

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
8 am–5:15 pm	8 am–5:15 pm	8 am–5:15 pm	8 am–5:15 pm	8 am–5:15 pm	9 am–5 pm	Closed

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8 am–5:15 pm

9 am–5 pm

Closed

Kidd Motor Group: A Beacon of Trust and Reliability

Kidd Motor Group stands tall as a reputable car dealer in Palmerston North Central, renowned for its unwavering commitment to customer satisfaction. With an impressive rating of 4.80, they have carved a niche in the competitive automotive market. Their keen understanding of customer needs, alongside a robust inventory of new and used vehicles, has earned them a loyal clientele who return time and again for their automotive needs.

The team at Kidd Motor Group is dedicated to making each customer's experience seamless, highlighted by their accommodating hours of operation throughout the week (open Monday to Saturday, closed Sunday) and the added advantage of wheelchair-accessible facilities.

Stellar Customer Service

Customer reviews pour in praising the exceptional service provided by Kidd Motor Group's staff. Ryan Jansen, a standout team member, continually receives accolades for his personable and professional approach.

Highlighted Customer Experiences:

Ryan and Stephen’s Expertise: Numerous clients have commended Ryan and Stephen for their knowledgeable and helpful assistance during the purchase of their vehicles. Their support creates a comforting ambiance, especially for first-time buyers.
Friendly Environment: Customers repeatedly mention the pleasant atmosphere, where all staff, including Kristina and Lewis, go the extra mile. One customer stated, “Great service with no fuss or drama,” showcasing the team’s ability to make the purchasing process smooth and customer-centric.

The consistent feedback emphasizes that Kidd Motor Group is not just about selling cars but building long-lasting relationships with their clients.

A Diverse Range of Vehicles

Kidd Motor Group prides itself on its impressive lineup of vehicles, including prestigious brands like Suzuki and Omoda. Visitors to their dealership are greeted with a variety of options tailored to meet different customer preferences.

Popular Models:

Suzuki Swift: A favorite among many, noted for its balance of style, efficiency, and performance.
Omoda C5 EX: Recently purchased by a satisfied customer, showcasing the dealership’s ability to meet diverse consumer needs.

The dealership's employees frequently share insights and features of each model, tailoring their presentations based on individual customer requirements. This personalized service ensures that customers leave with a vehicle that truly matches their lifestyle.

Reputation Built on Repeat Business

Kidd Motor Group’s stellar reputation is reflected in its history of repeat customers, many of whom have transitioned through multiple vehicle purchases at the dealership. One customer remarked, “This is our 4th car we bought through them and are very very satisfied with their customer service.” Such testimonials underscore the dealership's focus on building trust and loyalty among its clientele.

Why Customers Return:

Consistent Quality of Service: Each interaction is marked by professionalism and a genuine desire to assist.
Comprehensive Support: Customers frequently report ongoing support, from initial purchase through the servicing of vehicles, enhancing the overall ownership experience.
Incredible Trade-In Offers: The dealership is also known for offering attractive trade-in deals, further incentivizing loyal customers to return.

With customer satisfaction at the core of Kidd Motor Group’s operations, this Palmerston North car dealer stands out as a trusted choice for anyone in search of top-notch vehicles and exceptional service.

Frequently Asked Questions About Kidd Motor Group in Palmerston North

What services does Kidd Motor Group offer to car buyers?

Kidd Motor Group provides a comprehensive range of services for car buyers, including expert advice on vehicle selection, financing options, and trade-in evaluations. Their knowledgeable sales team, particularly Ryan and Stephen, are dedicated to ensuring customers find the right vehicle that meets their needs. They also offer after-sales support, ensuring that customers have a seamless experience from purchase to ongoing maintenance.

What are the opening hours of Kidd Motor Group?

Kidd Motor Group operates with convenient hours to accommodate customers. They are open Monday to Friday from 8 am to 5:15 pm, and on Saturday from 9 am to 5 pm. The dealership is closed on Sundays. This schedule allows potential buyers ample opportunity to visit and explore their extensive range of vehicles, as well as to seek assistance from their friendly staff.

How does Kidd Motor Group ensure customer satisfaction?

Kidd Motor Group places a strong emphasis on customer satisfaction, as evidenced by numerous positive testimonials. Their team, including staff like Ryan and Kristina, is known for providing personalized service, ensuring that each customer feels valued and supported throughout the buying process. They take the time to understand individual needs and preferences, making the experience enjoyable and stress-free.

What payment options are available at Kidd Motor Group?

Kidd Motor Group offers a variety of payment options to make purchasing a vehicle as convenient as possible. Customers can use credit and debit cards, as well as NFC mobile payments. This flexibility allows buyers to choose the payment method that best suits their financial situation, ensuring a smooth transaction process when purchasing their new vehicle.

Is Kidd Motor Group accessible for individuals with disabilities?

Yes, Kidd Motor Group is committed to accessibility for all customers. The dealership features wheelchair-accessible entrances and parking, ensuring that individuals with disabilities can navigate the premises comfortably. This commitment to inclusivity reflects their dedication to providing a welcoming environment for everyone looking to purchase a vehicle.