Pros 
Cons Imported Carz: A Hub for Car Enthusiasts
Located at 668A Tremaine Avenue, Palmerston North Central, Imported Carz is a car dealership that shines with a stellar rating of 4.80. This impressive score reflects the commitment to excellence that Imported Carz provides, making it a go-to destination for prospective car buyers in the region.
Customer Experience: Where Service Meets Satisfaction
Imported Carz prides itself on a welcoming atmosphere where customers feel comfortable exploring their options. Many reviews highlight the accommodating nature of the staff:
- Friendly Staff: Customers often note how approachable and helpful the employees are. There's no awkwardness here; everyone is ready to assist.
- Fast Transactions: The dealership is known for prompt service, ensuring that customers can drive away in their new cars quickly.
One customer shared their experience, stating, "The service was absolutely wonderful! Navi went over and above to help me get a new car." Such feedback underscores the dealership’s dedication to customer satisfaction.
A Spectrum of Vehicles: Great Choices Await
Imported Carz offers an impressive selection of vehicles catering to diverse tastes and preferences. Here’s what you can expect when you visit:
- Quality Inventory: From reliable hybrids to stylish sedans, customers have reported satisfaction with their vehicle purchases.
- Service Options:
- Delivery Available: For those unable to visit the dealership, delivery options are provided.
- Wheelchair-Accessible: The dealership also ensures accessibility for all, making it easier for everyone to find their perfect vehicle.
The Good, The Bad, and The Solutions
While Imported Carz receives high praise, some customers have voiced concerns regarding after-sales service. One review candidly expressed disappointment when it came to warranty issues:
Positive Aspects:
- Great car selection and value for money
- Efficient service and friendly staff
Areas for Improvement:
- Some customers experienced issues with products purchased after the sale, as seen when one reported, "I was told no warranty on the radio and there's nothing they can do."
This feedback presents an opportunity for Imported Carz to refine their after-sales policies and strengthen customer relationships even further.
Reasons to Recommend Imported Carz
Despite occasional criticisms, the consensus among customers is largely favorable. Below are some compelling reasons why people recommend Imported Carz:
- Overall Positive Experience: Many reviews highlight enjoyable buying experiences, such as one customer who said, "A fantastic experience. Davinder and the team made the process easy."
- Best Value: Customers appreciate the fair pricing, with competitive deals being a common theme in reviews.
- Customer-Centric Approach: Staff members are consistently recognized for going above and beyond to assist clients.
In essence, Imported Carz stands out in Palmerston North not only for its remarkable inventory of cars but also for its commitment to customer service. With a few tweaks to their after-sales policies, they can elevate their business to even greater heights.