Pros 
Cons A Mixed Bag of Experiences at Paritutu Motors
Paritutu Motors, located at 26 Smart Road, Waiwhakaiho, New Plymouth, is a car dealership that has garnered a diverse range of feedback from its customers. With a rating of 3.20, it's clear that opinions are divided when it comes to the quality of service and vehicles on offer.
- Customer Satisfaction: Many customers have reported frustration with their purchases, hinting at reliability issues. A common sentiment echoes: “Don’t waste your hard-earned cash here; pay a little extra somewhere else for a car that won’t break down.”
- Positive Highlights: On the brighter side, some buyers praise the dealership's selection of vehicles, noting, “Great selection of good vehicles on their yard for sale.” This indicates that there are options available that may satisfy certain requirements.
An Overview of Offerings and Accessibility
Paritutu Motors presents a variety of cars, from economical compacts to spacious family vehicles, catering to diverse demands. Their efforts toward accessibility also deserve acknowledgment.
Facilities and Accessibility Features:
- Wheelchair-accessible car park: Ensures that customers with mobility issues can access the premises easily.
- Wheelchair-accessible entrance: Facilitates entry into the dealership, promoting inclusivity for all customers.
At Paritutu Motors, they seem to strive for an accommodating shopping experience, which is crucial in today’s car-buying landscape.
The Service Spectrum: Helpful Yet Inconsistent
Customer service can be a major determining factor when choosing a car dealer, and Paritutu Motors is no exception. They have received both commendations and criticisms regarding their service levels.
- Helpful Staff: Some visitors have expressed their appreciation for the staff's willingness to assist, with remarks such as, “Very helpful,” highlighting a potential strength in customer relations.
- Inconsistency: However, this does not universally apply to all transactions. Several clients have experienced delays or perceived a lack of support, making the shopping experience less enjoyable.
This contrast in service quality seems to be a recurring theme, emphasizing the importance of customer service training and consistency.
Navigating Through Complaints and Praises
It’s vital for potential buyers to thoroughly consider the feedback related to Paritutu Motors, as navigating the sea of reviews can greatly influence decision-making.
Common Complaints:
- Vehicle Reliability: Buyers have indicated that some cars purchased from Paritutu Motors may lead to unexpected repair costs.
- Post-Sale Support: A number of customers have expressed disappointment in the follow-up service after the purchase, suggesting a need for improvement in post-sale communication.
Positive Notes:
- Diverse Vehicle Selection: As mentioned before, the dealership does boast a wide range of vehicles, which is a significant positive aspect for those looking for variety.
- Helpful Interactions: While not universally experienced, many commend the sales staff’s approach and willingness to provide assistance.
Ultimately, prospective customers should weigh these reviews carefully as they consider Paritutu Motors for their vehicle purchase. A well-informed decision can help guide them through the potentially bumpy road of car buying in New Zealand.