Merit Cars: Your Trusted Partner for Quality Used Vehicles in NZ

Merit Cars Photos

Services offered by Merit Cars

Personalized car buying assistance 🚗

Comprehensive vehicle inspections 🔍

Flexible financing options 💰

Warranty and after-sales support 🛠️

Trade-in evaluations and services 🔄

Vehicle history reports 📜

Ongoing maintenance and repair services 🔧

Roadworthy certification and WOF checks ✔️

Test drives and vehicle demonstrations 🚘

Friendly consultations and advice on vehicle selection 🤝

Pros	Cons
Outstanding customer service from Chris and Jamie, who are helpful, professional, and friendly.	Some customers experienced issues with their cars shortly after purchase, requiring follow-up support.
Knowledgeable and honest staff, making the car buying process less daunting.	A few complaints about the time taken for certain processes, although they were resolved eventually.
Quick resolution of issues after purchase, demonstrating commitment to customer satisfaction.
Great conversations and rapport with staff, creating a welcoming atmosphere.
Variety of prices to suit different budgets, making it accessible for many customers.
Positive experiences shared by multiple customers, indicating consistent service quality.

Pros

Cons

Outstanding customer service from Chris and Jamie, who are helpful, professional, and friendly.

Some customers experienced issues with their cars shortly after purchase, requiring follow-up support.

Knowledgeable and honest staff, making the car buying process less daunting.

A few complaints about the time taken for certain processes, although they were resolved eventually.

Quick resolution of issues after purchase, demonstrating commitment to customer satisfaction.

Great conversations and rapport with staff, creating a welcoming atmosphere.

Variety of prices to suit different budgets, making it accessible for many customers.

Positive experiences shared by multiple customers, indicating consistent service quality.

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
9 am–5 pm	9 am–5 pm	9 am–5 pm	9 am–5 pm	9 am–5 pm	10 am–3 pm	Closed

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

9 am–5 pm

10 am–3 pm

Closed

Experience the Merit Cars Difference

At Merit Cars, nestled in the heart of Strandon, New Plymouth, customers consistently highlight the exceptional service provided by the team. With a commendable rating of 4.40, it’s evident that they have made a significant impression on car buyers in the region. Testimonials frequently mention the staff's dedication to ensuring a smooth car-buying experience.

Friendly Staff: Chris and Jamie, the driving forces behind customer satisfaction, are often praised for their professionalism and genuine friendliness.
Customer-Centric Approach: "Chris took the time to answer all my questions and made sure I felt confident every step of the way," reflects a happy customer, demonstrating the team's commitment to transparency and support throughout the purchasing process.

By focusing on the needs of each customer, Merit Cars ensures that buying a used vehicle feels less daunting and more like a joyful milestone.

A Fleet that Meets Every Need

Merit Cars prides itself on a diverse range of used vehicles suitable for every budget and preference. Whether customers are looking for a compact car, family SUV, or a robust 4x4, the dealership has something to offer.

Key Features of the Inventory:
- Diverse Range: Including various makes and models.
- Quality Assurance: Each vehicle undergoes a thorough inspection, ensuring peace of mind.
- Varied Price Points: Options cater to different financial situations, ensuring everyone can find their ideal vehicle.

Buyers have shared experiences where they felt that the selection at Merit Cars met their expectations and needs:

"Buying a car secondhand doesn’t always get treated as well as a brand new, but this was a massive investment for us, and Chris made sure we were happy."

Top-Notch Customer Support

What truly sets Merit Cars apart is their commitment to after-sales service. The dealership doesn’t just sell cars; they stand by their customers long after the sale is complete.

Key Support Services:
- Delivery Options: Convenience is key at Merit Cars, with delivery options available.
- Accessibility: The dealership is wheelchair-accessible, ensuring that everyone can enjoy a welcoming environment.
- Responsive to Issues: Customers have reported that the team goes above and beyond; for example, when unexpected issues arose with a vehicle, the staff resolved them promptly and efficiently.

One customer remarked: "Goes the extra mile. Redid WOF to maximum time after we bought. When the car later developed an issue, they simply replaced the part with no hesitation."

Join the Merit Cars Family Today!

With a strong reputation built on trust, quality, and a personal touch, Merit Cars invites you to experience why so many New Zealanders turn to them for their used car needs.

What Customers Are Saying:
- "How's down the best car yard in New Plymouth."
- "Three cars bought from Merits and still counting. Such awesome and quick service."

If you’re ready to make a purchase, look no further:

Visit: 491 Devon Street East, Strandon, New Plymouth 4312, New Zealand
Contact: +64 6 281 1926
Hours:
- Monday to Friday: 9 am – 5 pm
- Saturday: 10 am – 3 pm
- Sunday: Closed

Join the ranks of satisfied customers and let Merit Cars be your trusted partner in finding your next vehicle!

Frequently Asked Questions About Merit Cars, Your Trusted Used Car Dealer

What services does Merit Cars offer to its customers?

Merit Cars provides a range of services to enhance the car buying experience. They offer delivery options for purchased vehicles, ensuring convenience for customers. Additionally, the dealership is equipped with wheelchair-accessible facilities, including a car park and entrance, making it accessible for all. Merit Cars specializes in used goods, focusing on quality pre-owned vehicles that meet various customer needs.

What are the opening hours for Merit Cars?

Merit Cars operates with customer convenience in mind, offering flexible opening hours throughout the week. On weekdays, the dealership is open from 9 am to 5 pm, allowing ample time for customers to visit. Saturdays feature slightly shorter hours, from 10 am to 3 pm, while Sundays are reserved as a day off. This schedule ensures that customers can find a suitable time to explore their options and receive assistance from the knowledgeable staff.

How can I contact Merit Cars for inquiries?

For any inquiries or assistance, customers can easily reach out to Merit Cars by phone at +64 6 281 1926. The friendly and professional team is always ready to help with questions regarding vehicle availability, financing options, or any other concerns. Whether you're looking for advice on a specific car or need guidance through the buying process, Merit Cars encourages potential buyers to get in touch for personalized support.

What payment options are available at Merit Cars?

Merit Cars offers a variety of payment options to accommodate different customer preferences. Customers can make payments using credit and debit cards, ensuring a smooth transaction process. This flexibility allows buyers to choose the payment method that best suits their financial situation. Merit Cars aims to make the purchasing experience as straightforward as possible, providing options that cater to a diverse clientele.

What do customers say about their experience with Merit Cars?

Customers consistently praise Merit Cars for their outstanding service and professionalism. Many have highlighted the helpfulness of staff members like Chris and Jamie, who go above and beyond to ensure a positive car buying experience. Reviews often mention the dealership's commitment to resolving any issues that arise post-purchase, showcasing their dedication to customer satisfaction. Overall, Merit Cars is recognized for creating a stress-free environment for buying used cars.