Pros 
Cons A Glimpse into Iona Motors
Nestled in the heart of New Plymouth, Iona Motors has established itself as a premier car dealer, boasting an impressive 5.00 rating. With a commitment to quality and customer satisfaction, this dealership is a favorite among locals seeking reliable vehicles and exceptional service.
Located at 217 Saint Aubyn Street, Taranaki, Iona Motors welcomes visitors Monday through Friday from 8:30 am to 5 pm and Saturday from 9 am to 3 pm. The dealership is closed on Sundays to allow staff some well-deserved rest.
The Dealership Experience
At Iona Motors, it’s not just about selling cars; it’s about creating an inviting and hassle-free experience. From the moment customers step through the door, they can expect:
- Welcoming Staff: Knowledgeable and friendly salespeople who listen to customer needs and guide them towards the best options.
- Wide Range of Vehicles: Whether it's a brand new model or a certified used vehicle, Iona Motors ensures they have something for everyone.
- Accessibility Features: Iona Motors takes pride in making their facilities accessible, featuring:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
What Customers Are Saying
Customer feedback is a crucial element in evaluating any business, and Iona Motors has consistently received rave reviews. Here’s what some customers have to say:
"I couldn’t have asked for a better car buying experience! The staff were incredibly helpful and the selection was really impressive. Highly recommend!" - Sarah L.
"As someone with mobility issues, it was so refreshing to find a dealership that truly cares about accessibility. I felt welcomed and understood." - John P.
Praise Points:
- Exceptional Customer Service: Many reviewers highlight the exceptional service they received, making the purchase process smooth and enjoyable.
- Quality Assurance: Customers appreciate the thorough inspections and guarantees on the vehicles sold, ensuring peace of mind with every purchase.
Addressing Concerns and Complaints
While Iona Motors has garnered mostly positive feedback, a few common concerns have emerged among some customers:
- Limited Weekend Hours: Some patrons wish that Iona Motors would consider extending their Saturday hours to make it easier for those with busy weekdays to browse and seek assistance.
- Inventory Availability: A few reviewers mentioned that certain popular models sometimes sell out quickly; however, they also noted that the staff is proactive in helping customers find similar alternatives.
The Iona Motors Difference
In a competitive car market, Iona Motors stands out for its dedication to customer care and vehicle quality. Their mission is simple: to ensure every customer drives away satisfied. Here’s a quick summary of what makes Iona Motors the go-to choice for car buyers in New Plymouth:
- Highly Rated: A perfect score of 5.00!
- Convenient Location: Easily accessible at 217 Saint Aubyn Street.
- Flexible Hours: Available six days a week to accommodate various schedules.
- Focus on Accessibility: A commitment to inclusivity that sets them apart from other dealerships.
In a community where word of mouth is vital, Iona Motors continues to thrive as a trusted car dealership, fostering positive relationships with their clientele through outstanding service and quality vehicles. If you’re in the market for a new ride, consider giving them a call at +64 6 758 5154, or better yet, visit them in person to experience the Iona Motors difference for yourself!