Pros 
Cons Portage Cars Christchurch: A Trusted Name
Portage Cars Christchurch stands out in the realm of used car dealerships with an exceptional customer rating of 5.00. Located at 500 Moorhouse Avenue, Waltham, Christchurch, this dealership is not just a place to buy a car, but a hub for a seamless car-buying experience. The team at Portage Cars prides itself on its transparency, professionalism, and commitment to customer satisfaction.
- Contact Information:
- Phone: +64 800 554 676
- Address: 500 Moorhouse Avenue, Waltham, Christchurch 8011, New Zealand
- Hours of Operation: Monday to Saturday from 9 am to 5 pm and Sunday from 10 am to 4 pm.
The location is also highly accessible, featuring wheelchair-accessible entrances and parking to welcome all customers.
Delightful Customer Experiences
What truly distinguishes Portage Cars Christchurch is its focus on customer service. Several customers have shared glowing reviews that highlight their positive experiences:
- Sam's Personal Touch: One customer noted, "Sam was so kind, welcoming, and helpful... really impressed and couldn’t fault it!!"
- Smooth Transactions: Another review emphasized the seamless buying process: "From start to finish, the entire process was smooth, transparent, and stress-free."
Key Takeaways from Customer Reviews:
Exceptional Staff:
- John and Craig: Named frequently in reviews for their helpfulness and professionalism.
- Sagesh's Relatable Nature: One satisfied customer remarked, “I felt like I was family,” acknowledging the personalized treatment provided.
Attention to Detail:
- Customers were impressed by how clean and well-prepared the cars were for pick-up.
- AA Inspected Cars: Many mentioned the peace of mind from knowing their cars had undergone thorough inspections.
Offering Quality and Convenience
Portage Cars Christchurch not only sells quality used vehicles but also offers an array of services to accommodate customer needs:
Service Options:
- Delivery services for those unable to visit in person.
- In-store shopping allows customers to physically inspect and test drive their potential purchases.
Payment Flexibility:
- Accepts various payment methods including credit cards, debit cards, and NFC mobile payments for a hassle-free transaction experience.
Accessibility Features:
- Wheelchair-accessible car park and entrance ensure that everyone can enjoy the services offered.
- An inclusive customer experience means that all visitors are valued, enhancing the overall purchasing environment.
Community Roots and Genuine Care
Portage Cars Christchurch goes beyond just selling cars; they are deeply rooted in the community and are dedicated to providing support during challenging times. Customers have expressed their gratitude for the positive interactions they’ve had with the team, which foster a welcoming and supportive atmosphere.
“Thanks for taking in my end-of-life little treasured car,” noted a customer feeling appreciative of the trade-in price received.
The Takeaway:
- If you are in search of a dealership that prioritizes customer satisfaction while offering top-notch vehicles, Portage Cars Christchurch is the place to go. Their team has proven time and again that they not only sell cars but truly care about their customers' needs and experiences.
From the heartfelt testimonials to the commitment towards quality service, it's clear why Portage Cars has earned itself a cherished spot in the hearts of many car buyers in Christchurch.