Pros 
Cons Tamaki Motors: A Trustworthy Choice for Used Cars
In the heart of Ōtara, Auckland, Tamaki Motors shines as a reputable used car dealer, boasting an impressive rating of 4.70. Customers frequently commend the dealer for its commitment to customer service and a straightforward buying process. With comprehensive options for both in-store shopping and on-site services, potential buyers can expect a welcoming experience.
Why Choose Tamaki Motors?
- Professional Service: Many reviews highlight the staff's friendliness and expertise, particularly noting the performance of team members like Abbas.
- Wide Selection: The dealership offers a diverse range of used vehicles at competitive prices, appealing to those looking for value without sacrificing quality.
Contact Information:
- Phone: +64 22 620 2536
- Address: 263 East Tamaki Road, Ōtara, Auckland 2023, New Zealand
Customer Praises: Exceptional Experiences
Numerous customers have taken to share their positive experiences at Tamaki Motors:
"I recently purchased a vehicle from Tamaki Motors and I couldn’t be happier. The staff were friendly and genuinely interested in helping me find the right car."
The seamless experience reported by many includes:
- Test Driving Made Easy: Customers appreciate the hassle-free test driving arrangements.
- Transparent Financing: Clear options for financing make it easier for buyers to understand what they are committing to.
- High-Quality Vehicles: Many reviews mention that the cars purchased are reliable and come equipped with desirable features.
Feedback and Concerns: Navigating Challenges
While many experiences at Tamaki Motors are overwhelmingly positive, some clients have encountered issues that deserve attention. A notable complaint surrounding the service involves delays and trust:
- Repair Delays: A particular incident stated that a car was taken back for minor repairs but lingered at the dealership for over a week.
- Trust Issues: A concerning review detailed an agreement on a vehicle sale that fell through when the car was sold to another buyer:
"We had an agreement on a purchasing a car, then on the pick-up day, I was told it had been sold to someone else."
Although these issues could deter some potential buyers, many have had great communication experiences coupled with strong customer service to assuage concerns when they arise.
Community Connection: A Friendly Atmosphere
Tamaki Motors is not only about buying and selling cars; it also strives to create an inclusive environment for all customers. The dealership has been recognized for:
- LGBTQ+ Friendly: The welcoming atmosphere ensures everyone feels comfortable during their visit.
- Accessibility Options: While the seating is wheelchair-accessible, the toilet facilities could use improvements.
- Innovative Staff: Team members like Abbas and Masooma have earned praise for their ability to tailor services to meet individual customer needs.
In summary, Tamaki Motors stands out in Auckland's used car market for its commitment to quality, transparency, and exceptional service. Whether you are a first-time buyer or looking to upgrade your vehicle, this dealer holds a strong reputation worthy of consideration. With both significant praises and constructive feedback, it ensures that all customers feel heard, valued, and eager to return.