Reliable Performance Motors LTD: Exceptional Service and Cars Await

Reliable Performance Motors LTD Photos

Pros	Cons
Excellent customer service with friendly and professional staff like Caleb and Justin.	Long wait times during busy periods, although mitigated by the comfortable lounge.
Comfortable waiting area with amenities such as arcade games and refreshments.	Some customers may experience hiccups in the ownership transfer process, though staff are responsive in resolving issues.
Transparent and trustworthy dealings, making the car buying process smooth and stress-free.	Limited opening hours on Sundays may not suit all customers.
Quick turnaround for vehicle readiness, often within days.
Generous trade-in offers and financial assistance provided during the purchasing process.
Complimentary services such as courtesy cars and vehicle grooming after inspections.
Positive experiences shared by multiple customers, indicating a consistent level of service.

Pros

Cons

Excellent customer service with friendly and professional staff like Caleb and Justin.

Long wait times during busy periods, although mitigated by the comfortable lounge.

Comfortable waiting area with amenities such as arcade games and refreshments.

Some customers may experience hiccups in the ownership transfer process, though staff are responsive in resolving issues.

Transparent and trustworthy dealings, making the car buying process smooth and stress-free.

Limited opening hours on Sundays may not suit all customers.

Quick turnaround for vehicle readiness, often within days.

Generous trade-in offers and financial assistance provided during the purchasing process.

Complimentary services such as courtesy cars and vehicle grooming after inspections.

Positive experiences shared by multiple customers, indicating a consistent level of service.

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
9 am–5 pm	9 am–6 pm	9 am–6 pm	9 am–6 pm	9 am–6 pm	9 am–5 pm	11 am–4 pm

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

9 am–5 pm

9 am–6 pm

9 am–5 pm

11 am–4 pm

A Stellar Reputation in Henderson

Reliable Performance Motors LTD has carved a niche for itself in the Auckland automotive market, earning an impressive rating of 4.80 from satisfied customers. Located at 16 Heremai Street, Henderson, Auckland, they have created a name synonymous with quality vehicles and reliable service. With a commitment to excellence, RPM has attracted car enthusiasts from as far away as Hamilton, showcasing their dedication to accessibility and customer service.

Here’s why customers rave about their experiences:

Diverse Offerings: From sports cars to family vehicles, their extensive inventory caters to everyone.
Accessible Facilities: The dealership features wheelchair-accessible entrances and parking, ensuring everyone is welcome.
Engaging Environment: An inviting lounge, complete with arcade games and complimentary beverages, enhances the waiting experience.

Service That Goes Above and Beyond

What truly sets Reliable Performance Motors LTD apart is its exceptional customer service. Many patrons emphasize the professional and personable approach exhibited by their staff. For instance:

Caleb’s Dedication: One customer recounted how Caleb not only assisted in selecting a vehicle but also compensated for their wait with a $250 voucher, epitomizing customer satisfaction.
Justin’s Expertise: Another reviewer praised Justin for guiding them through the trade-in process, making it seamless and stress-free.

Positive Testimonials Highlighted:

"The service from Caleb was excellent; he is transparent, non-biased, and very trustworthy."
"Emir made the entire process comfortable and easy, breaking down everything regarding financing."

A Smooth Purchase Process

Reliable Performance Motors LTD understands that purchasing a vehicle can be overwhelming, especially for first-time buyers. Their team simplifies this journey with clear communication and supportive services. Customers frequently mention:

Fast Turnaround Times: Cars are often ready for collection in just a couple of days.
Complimentary Services: The courtesy cars and vehicle grooming offered post-purchase show their commitment to customer care.

For example, one happy customer spoke of their recent Subaru S-GT purchase, applauding the team's efficiency and patience throughout the process.

Celebrating Positive Experiences

The glowing feedback for Reliable Performance Motors LTD showcases an overarching theme of trust, reliability, and satisfaction. From handling trade-ins seamlessly to delivering cars that exceed expectations, the reputation this dealership has built is admirable.

Quotes that highlight positive sentiments include:

"Genuinely amazing people in the team of RPM. Just over 4 months, my car has been going strong."
"Highly recommended—Caleb is the man; the whole procedure for the vehicle was easy!"

With an unwavering dedication to taking care of their customers, Reliable Performance Motors LTD stands out as a premier destination for car buyers in Auckland and beyond. Whether it’s the staff's expertise or the quality of vehicles, patrons always leave satisfied and eager to recommend their services to others.

Frequently Asked Questions About Reliable Performance Motors LTD in Auckland

What services does Reliable Performance Motors LTD offer to customers?

Reliable Performance Motors LTD provides a range of services to enhance the car buying experience. Customers can enjoy in-store shopping, on-site services, and delivery options. The dealership is also equipped with a lounge area featuring arcade games and complimentary drinks, ensuring a comfortable wait. Their commitment to customer satisfaction is evident in the services they offer, making the car buying process enjoyable and stress-free.

What are the opening hours for Reliable Performance Motors LTD?

Reliable Performance Motors LTD operates with flexible hours to accommodate customers. The dealership is open Monday to Friday from 9 am to 6 pm, with a slightly shorter day on Monday until 5 pm. On Saturdays, they welcome customers from 9 am to 5 pm, and on Sundays, the hours are from 11 am to 4 pm. This schedule allows potential buyers ample opportunity to visit and explore their extensive range of vehicles.

Is Reliable Performance Motors LTD accessible for individuals with disabilities?

Yes, Reliable Performance Motors LTD is committed to accessibility for all customers. The dealership features a wheelchair-accessible car park and entrance, ensuring that individuals with mobility challenges can easily access their services. This focus on inclusivity reflects their dedication to providing a welcoming environment for everyone, making it easier for all customers to explore their vehicle options.

What payment options are available at Reliable Performance Motors LTD?

Reliable Performance Motors LTD offers a variety of payment options to suit different customer needs. They accept debit cards, NFC mobile payments, and credit cards, making transactions convenient and straightforward. This flexibility in payment methods ensures that customers can choose the option that works best for them, enhancing the overall purchasing experience at the dealership.

How does Reliable Performance Motors LTD handle customer service and support?

Reliable Performance Motors LTD prides itself on exceptional customer service. Their team is known for being professional, honest, and attentive to customer needs. Many customers have praised the staff for their transparency and willingness to go above and beyond during the car buying process. Whether it's assisting with financing or providing a courtesy car, the dealership's commitment to customer satisfaction is evident in every interaction.