Pros 
Cons ProMotors: A High-Rated Used Car Haven
ProMotors has established itself as a reputable used car dealer in Glen Eden, Auckland, with an impressive rating of 4.60. Known for its commitment to quality vehicles and exceptional customer service, ProMotors is not just about making a sale; it's about fostering relationships and providing ongoing support to its customers. Whether you're in the market for a luxury sedan, a reliable family vehicle, or a robust utility van, ProMotors has something to cater to every need.
- Address: 4095 Great North Road, Glen Eden, Auckland 0602, New Zealand
- Phone: +64 210 241 7174
- Opening Hours:
- Monday - Friday: 10 am – 5 pm
- Saturday: 10 am – 4 pm
- Sunday: Closed
With a focus on accessibility and convenience, ProMotors also offers delivery services and features a wheelchair-accessible entrance and car park for those in need.
Praise for ProMotors: Customers Share Their Experiences
Customer testimonials speak volumes about the exceptional service and quality vehicles found at ProMotors. Here are some praises from satisfied clients:
Shane's Outstanding Service: Referred to as a "legend" by many, Shane’s professionalism and genuine passion for cars shine in every transaction. Customers like one happy buyer shared, "I purchased a Maserati and couldn’t be happier. The car was in great condition, and Shane went above and beyond to ensure my minor requests were sorted."
Trust and Honesty: Another client noted, "Honest secondhand car dealers do exist, and Shane is one of them. A pleasure to do business with." This level of trust is not easily earned, and ProMotors makes it its mission to establish lasting relationships.
Quality Offerings: From luxury models like an Audi A4 to practical vans like a Hyundai iLoad, ProMotors’ diverse inventory meets various needs. Customers often praise the condition and value for money of their purchases.
Feedback and Areas for Improvement
While ProMotors enjoys a high level of customer satisfaction, some reviews indicate both praises and constructive feedback, highlighting areas for growth:
Transparency in Vehicle Condition: One customer expressed concern regarding issues found after purchase, noting that the car was initially presented as being in "good condition." Ensuring complete transparency about vehicle maintenance can bolster future customer trust.
Communication during Transactions: Feedback indicates that some dealings felt tense or suspicious during payment transfers, which can create discomfort. Effective communication and reassurance can alleviate these feelings and enhance the overall experience.
After-sales Support: While most buyers appreciate Shane's commitment to resolving issues, a few wish for proactive follow-ups post-purchase to ensure ongoing satisfaction and vehicle performance.
Why Choose ProMotors: The Recommended Experience
Choosing ProMotors means opting for a car dealership that prioritizes customer satisfaction and ethical dealings. Here’s a brief overview that encapsulates why ProMotors shines:
Comprehensive Service Options: With delivery services, wheelchair-accessible facilities, and options for payment via credit and debit cards, ProMotors covers all bases to ensure a seamless customer experience.
Repeat Customers: Numerous testimonials express how many buyers return to ProMotors, emphasizing Shane's individualized approach and integrity. Clients often mention, "I've dealt with Shane as far back as 2017, every time has been a pleasure."
Community Connection: Acknowledged not just as a dealer, ProMotors is seen as part of the community, helping customers find vehicles that fit their lifestyles while maintaining a welcoming atmosphere.
In a competitive market, ProMotors stands out by emphasizing quality, trust, and customer care, making it a go-to destination for anyone in the Auckland area looking for a reliable used vehicle.