Giltrap North Shore: A Trusted Choice in Auckland
Giltrap North Shore has etched a remarkable reputation in the car dealership scene with an impressive rating of 4.70. Nestled in the heart of Wairau Valley, Auckland, this car dealer stands out for its commitment to quality and customer service.
Location and Accessibility:
- Address: 150 Wairau Road, Wairau Valley, Auckland 0627, New Zealand
- Phone: +64 9 444 8114
- Opening Hours:
- Monday to Friday: 7 am – 5 pm
- Saturday: 8 am – 5 pm
- Sunday: Closed
Giltrap North Shore offers wheelchair-accessible parking and entrance, making it convenient for all customers. Whether shopping in-store or utilizing their delivery options, Giltrap ensures an accessible and welcoming experience.
Customer Reviews: Praises That Resonate
Customers flock to Giltrap North Shore not just for cars, but for the enriching experiences they provide. Here’s what patrons are saying about their experiences:
Quality Service:
"Having been a customer for 20 years, I can attest that they deliver quality service with a customer-centric focus." – A longtime customer
Personalized Attention:
"Jason Zhang listened to our needs without any pressure to purchase. This made our buying experience a memorable one." – Satisfied car buyer
Exceptional Support:
- Warranty Assistance: "Even after my warranty expired, Andrew and Jason worked brilliantly with Holden NZ to facilitate repairs under warranty."
- Their commitment to customer care translates into results, often covering most of the repair costs—truly going above and beyond customer expectations.
Service Beyond the Sale: Commitment to Care
The expertise at Giltrap North Shore doesn’t end with the sale of a car. Their service department is equally robust, featuring:
Comprehensive Services:
- Brake pads and disk replacements
- Wheel alignment
- Registration assistance for WoF inspections
Quick Turnaround: Customers have praised their ability to manage urgent repairs, even within tight timeframes. For instance:
"Charlene and the service team managed to fit us in and get our car ready just in time for our journey back to Sydney!"
Transparent Communication: With reports outlining all necessary services and no upselling pressure, customers feel informed and empowered to make decisions about their vehicles.
Why Giltrap North Shore Stands Out
In a market saturated with choices, Giltrap North Shore consistently shines for various reasons:
Expertise and Knowledge:
- The team is not only friendly but well-versed in the intricacies of vehicles, which instills confidence in customers.
Customer-Centric Approach:
- Staff members like Matt and Dom receive frequent commendations for their unwavering support and transparency.
Positive Environment:
- The dealership promotes a welcoming atmosphere, reflected in numerous five-star reviews highlighting their friendly demeanor and genuine assistance.
Long-term Relationships:
- Many customers return for their car needs time and again, as seen in the loyalty displayed by those who have been patronizing Giltrap for decades.
In summary, Giltrap North Shore exemplifies what it means to provide outstanding car dealership experiences. With their vast offerings, adherence to quality service, and dedication to customer satisfaction, it’s no wonder they are regarded as Auckland's premier car dealer.