Pros 
Cons Wellsford Glass: A Local Hero for Auto Glass Needs
Wellsford Glass, situated at 53 Station Road, Wellsford 0900, New Zealand, has garnered a stellar reputation with a rating of 4.8 out of 5 stars. This well-regarded auto glass shop servicing Wellsford and surrounding areas like Maungaturoto and Mangawhai, isn't just about fixing windscreens; it's about providing friendly, reliable service and expert advice. Reaching them is easy – simply call +64 9 423 7358. Their opening hours are Monday to Friday, 8:00 AM to 4:30 PM, ensuring accessibility during standard business hours (closed weekends). It's always recommended to book an appointment for a smoother experience.
Quick Repairs, Exceptional Value - The Customer Experience
The reviews consistently highlight Wellsford Glass's commitment to customer satisfaction. Forget lengthy wait times and inflated prices – this is a business that seems to genuinely care about their clients. Here's a glimpse into what customers are saying:
- Fast Turnaround: Numerous customers rave about the speed of service. A chip repair can be completed in under an hour, offering a drastic difference compared to longer wait times from larger companies like AA Autoglass (mentioned in one review).
- Competitive Pricing: Lesser cost is common theme. One customer's experience of a chip repair costing only $92, compared to another quote of $115, speaks volumes about Wellsford Glass's affordability.
- Outstanding Advice: Beyond just repairs, the team at Wellsford Glass provides valuable advice. One customer shared a great phone consultation that gave them the confidence to manage a crack while traveling.
- Friendly and Helpful Staff: The recurring mention of friendly and helpful staff ("lovely and helpful," "soo helpful and kind," "so friendly") creates a positive and welcoming atmosphere. Jeannine specifically receives praise for her exceptional customer service.
- Beyond Windscreen Repair: The services aren’t limited to just car windows. Wellsford glass are also equipped for jobs such as pet doors and windows in community halls, showing great versatility.
Setting the Standard: Facilities & Accessibility
Wellsford Glass goes beyond simply offering quality service – they’ve also considered the customer experience. Their facilities demonstrate a commitment to inclusivity and convenience:
| Feature | Description |
|---|---|
| Accessibility | Wheelchair accessible entrance and parking |
| Amenities | Restroom facilities available |
| Planning | Appointments are highly recommended |
Furthermore, mention of being able to pop in to get window rubber shows that they can assist with a wide range of auto glass and related products. Addressing issues quickly and efficiently, even with seemingly small needs, underlines their dedication to customer care.
From Motorhomes to Community Halls: A Reputation Built on Expertise
The positive testimonials extend to a diverse range of projects, indicating a breadth of experience and skill. Wellsford Glass isn’t just for everyday car repairs; they tackle larger, more complex jobs as well:
- Motorhome Windscreen Replacement: Darran and his team have been commended for their professional and efficient replacement of motorhome windscreens. This highlights their ability to handle large and specialised glass components.
- Community Projects: Their work on installing a window in a community hall in Mangawhai demonstrates a commitment to supporting the local community, underlining a positive local presence.
- Quality & Cleanliness: Customers appreciate the team’s attention to detail; they ensure the workspace is cleaned up after the job is completed.
- Consistent Reliability: Multiple reviews from individuals in Mangawhai and Maungaturoto showcase a consistent reputation for excellent service and reliability across a wider geographical area.