Tauriko Windscreens: A Kiwi Fix for Cracked Windshields – Reviews Speak Volumes!
Tauriko Windscreens, based in Tauriko, Tauranga, is proving itself a standout auto glass repair service in the Bay of Plenty. With a flawless 5.000000 rating, this local business is generating significant buzz and positive feedback from customers, both expats and long-time residents alike. Located at 249 Matakokiri Drive, Tauriko, Tauranga 3110, NZ, they’re easily accessible and offer a range of services designed for convenience. Their opening hours cater to most schedules, operating Monday to Friday from 7:30 AM to 4:30/4:00 PM (Friday closes earlier). But what’s behind all the praise? This article dives into the real experiences of customers who've entrusted Tauriko Windscreens with their auto glass repair needs.
Speedy Service & Surprise Availability – Beating the Wait Times
One consistent theme running through the reviews is Tauriko Windscreens’ impressive ability to provide prompt service. Many customers were initially disheartened by lengthy waiting times quoted by other repairers, with one couple from Canada facing a 12-week wait. Tauriko Windscreens, however, astonished them with a repair booked within a single day of their inquiry. This swift turnaround is a recurring highlight:
- Same-Day Repairs: Numerous customers report being able to get their vehicles in for repairs with just a quick phone call.
- Beat the Odds: The ability to bypass lengthy wait times is consistently lauded as a significant advantage.
- Efficiency: Repairs are often completed surprisingly quickly, with one customer seeing their car ready within just a few hours (8am drop-off, ready by 12:30pm).
- Nice touch: Even a small detail like a pack of lollies while they waited was appreciated!
This responsiveness saves valuable time and minimizes disruption for busy individuals and fleet operators, a key factor in customer satisfaction.
Top-Notch Service & Friendly Faces – The Tauriko Windscreens Difference
Beyond the speed, reviews consistently highlight the exceptional customer service and professionalism of the Tauriko Windscreens team. The comments paint a picture of a welcoming and accommodating environment. Here's what customers are saying about the team:
- Warm Welcome: The friendly receptionist is repeatedly mentioned, praised for her helpfulness, kindness, and ability to make customers feel comfortable.
- Professionalism: Customers consistently describe the service as "professional," "efficient," and "highly recommended."
- Excellent Communication: The business maintains open communication, keeping customers informed from initial contact through to completion of the repair.
- Going the Extra Mile: Drew and the team are singled out for their exceptional service, demonstrating a commitment to exceeding customer expectations.
- Fleet Management Endorsement: One company even emailed their crew to recommend Tauriko Windscreens for fleet vehicle repairs, a testament to their reliability and quality.
- Quote: "Drew and the team are amazing! Managed to get my vehicle in same-day to fix the windscreen just by a quick phonecall. Excellent job completed and super fast. Highly professional, efficient and super friendly."
Facilities & Accessibility - Catering to Your Needs
Tauriko Windscreens understands the importance of convenience and accessibility. They've structured their services to accommodate a wide range of customers and preferences. Take a look at what they offer:
Facility Type | Options Available |
---|---|
Service Options | Online Estimates, Onsite Services |
Accessibility | Wheelchair Accessible Entrance, Wheelchair Accessible Parking Lot |
Payment Methods | Credit Cards, Debit Cards (Credit Cards not avaialble) |
Their online estimate service offers an easy way to understand costs upfront. Onsite services are a plus for those who can't make it to the workshop. Furthermore, they prioritize accessibility, providing both wheelchair accessible entrance and parking, ensuring everyone can access their services comfortably. This commitment to inclusivity underlines their customer-centric approach.
Contact Details and Location:
- Phone: +64 7 777 0249
- Address: 249 Matakokiri Drive, Tauriko, Tauranga 3110, New Zealand
- Borough: Tauriko
- City: Tauranga
- Country: NZ