Pros 
Cons Fix Auto Glass: A Cut Above the Rest in Palmerston North
Fix Auto Glass, located in Roslyn, Palmerston North, is rapidly becoming the go-to choice for auto glass repair and replacement in the Manawatū-Whanganui region. With a perfect 5.000000 rating, this locally owned and operated business consistently delivers exceptional service and outstanding workmanship. Their commitment to customer care, efficient service, and competitive pricing sets them apart from larger national chains. Keegan, the owner and operator, handles everything from initial consultations to insurance claims, ensuring a smooth and stress-free experience for his clients. Phone them on +64 22 389 9310 for a quote or advice.
Hassle-Free Service, Expert Repairs
What truly distinguishes Fix Auto Glass is the level of convenience and expertise offered. Clients consistently praise Keegan's proactive approach and willingness to go the extra mile. Here's a breakdown of what customers appreciate:
- Insurance Liaison: Keegan expertly manages the insurance claim process, saving customers valuable time and effort. Dealing with paperwork can be frustrating; he takes that burden away.
- Onsite Services: This is a major draw! The ability to have windscreen repair or replacement done at your home or workplace is incredibly convenient – especially with busy schedules.
- Quick Turnaround: Numerous reviews highlight the speed and efficiency of the service. Keegan consistently works diligently to accommodate tight schedules, even fitting in last-minute appointments.
- Modern Vehicle Expertise: Fix Auto Glass is equipped to handle complex replacements, particularly in modern vehicles with integrated sensors behind the windscreen. They ensure everything is correctly re-calibrated after the repair.
- About Facilities The business offers a few facilities detailed as follows:
- Service Options: Onsite services are available.
- Accessibility: Wheelchair accessible entrance and parking lot provided.
- Planning: Appointment required for scheduling.
The Testimonials Speak for Themselves
The overwhelming positive feedback from Fix Auto Glass customers paints a clear picture of a business that prioritizes quality and customer satisfaction. Here's a glimpse into what people are saying:
“Rang Keegan to get a windscreen replaced on a modern vehicle with sensors behind the screen. He booked an appointment, handled the insurance, and completed the job fast. I recently had my windshield replaced by Fix Auto Glass, and I am thoroughly impressed with their service… Overall, Fix Auto Glass provided excellent service, timely replacements, and great customer care. I would highly recommend them to anyone needing auto glass services!” – Happy Customer
Here are some more highlights from recent reviews:
| Customer Feedback | Key Takeaway |
|---|---|
| "Turned up fixed the windscreen...really reliable" | Reliable & Professional Service |
| "Great price. And it’s supporting local." | Competitive Pricing & Local Support |
| "Moved things around to fit us in last minute" | Exceptional Flexibility & Accommodation |
| "Easy to get in contact with and talk to" | Excellent Communication |
| "Quality of service is excellent both in workmanship and customer care" | Superior Quality and Caring Customer Service |
Value for Money and a Local Champion
Beyond the exceptional service and expert workmanship, Fix Auto Glass demonstrates a commitment to value. Many customers mentioned the surprisingly affordable pricing – consistently beating quotes from larger companies by around $100. This, combined with the benefit of supporting a local business, makes Fix Auto Glass an even more appealing choice.
The business operates Monday, Tuesday, Wednesday, and Thursday from 8 AM to 4 PM. They are closed on Fridays, Saturdays, and Sundays. Located at 85 Keith Street, Roslyn, Palmerston North 4414, NZ, Fix Auto Glass is demonstrating a commitment to providing high-quality auto glass services while maintaining a customer-centric focus. They are undoubtedly earning their stellar reputation within the Palmerston North community - a small company with a big heart 💖.