Pros 
Cons Instant Windscreens New Plymouth: A Clear Choice for Superior Service
Instant Windscreens New Plymouth - Repairs & Tinting consistently earns high praise, boasting an impressive 4.90-star rating. Located at 7/106 Leach Street, New Plymouth Central, New Plymouth 4310, NZ, this auto glass shop is readily accessible and offers convenient opening hours from 8 AM to 5 PM, seven days a week. With wheelchair accessible entrance and parking, Instant Windscreens understands the importance of accessibility. They recommend appointments for planning purposes, making the process smooth and efficient for their customers. Don’t hesitate to give them a call at +64 6 222 0411.
Rave Reviews: Spotlight on Jed and Exceptional Customer Care
The recurring theme in Instant Windscreens’ customer reviews is outstanding customer service, and a significant portion of that praise is directed toward Jed. Multiple reviewers highlight Jed's expertise, helpfulness, and friendly demeanour. Here's a breakdown of what customers are saying:
- Jed's Expertise: Customers consistently describe Jed as "super helpful," "very knowledgeable," and a "top bloke." He goes above and beyond, demonstrating a commitment to providing solutions.
- Going the Extra Mile: One customer was particularly impressed when Jed sourced a difficult-to-find rubber trim for their older vehicle, a testament to his dedication and resourcefulness. He is even willing to visit at home if it is required
- Pleasant Experience: Customers emphasize the positivity of their interactions, stating Jed "made the whole experience an absolute pleasure" and created a "fantastic customer service" environment.
- Booking Flexibility: Even with a mix-up in booking dates, Instant Windscreens showed flexibility and managed to accommodate the customer, further showcasing their commitment to customer satisfaction.
"Jed at instant windscreens is a top bloke took very good care of my windscreen needs went above and beyond to find the rubber trim I needed as my car is an old girl would recommend him to anyone after windscreen repairs was very reasonable price as he had to come to my house to replace my screen... top service top bloke cheers instant windscreens 👌🏿👌🏿" - A delighted customer
The advice to contact insurance providers and request Instant Windscreens as a preferred repair shop highlights the trust customers place in their services.
Quality Workmanship & Hassle-Free Service
Beyond exceptional customer service, Instant Windscreens also delivers on the quality of their repairs. "Awesome workmanship" is a phrase repeated in numerous reviews. While one customer noted a preference for the camera cover to match the previous windscreen, the overall consensus is one of satisfaction. Here's a concise summary:
| Feature | Customer Feedback |
|---|---|
| Workmanship | Consistently praised as "awesome" |
| Efficiency | Described as "fast and efficient" |
| Convenience | "Convenient location" frequently mentioned |
| Price | Considered "very reasonable" |
The recurring description of the business as "hassle-free" further reinforces the positive experience customers have with Instant Windscreens. They strive to make the entire repair process as smooth as possible.
Location & Accessibility – Making it Easy for You
Instant Windscreens New Plymouth - Repairs & Tinting is centrally located in New Plymouth Central, making it easily accessible for residents and visitors alike. Their dedication to inclusivity is evident through their facilities:
- Wheelchair Accessible Entrance: Ensuring easy access for all customers.
- Wheelchair Accessible Parking Lot: Simplifying parking for those with mobility needs.
- Opening Hours: Consistent daily hours (8 AM – 5 PM) offer flexibility for scheduling appointments.
- Appointment Recommendation: Allows the team to prepare and serve you as efficiently as possible, minimizing wait times.
Their commitment to providing a welcoming and accessible environment further strengthens their reputation as a dependable and customer-focused auto glass repair service in New Plymouth.