National Auto Glass Supplies: Exceptional Service for Windscreen Needs

Pros	Cons
Good customer service	Does not sell directly to the public
Helpful and easy to deal with	Limited opening hours
Great staff	Closed on weekends
Good range of glass
Friendly service
Amazing service
Perfect place for Auto Glass requirements
Better than competitors like O'brien
Provides referrals to other service providers

Pros

Cons

Good customer service

Does not sell directly to the public

Helpful and easy to deal with

Limited opening hours

Great staff

Closed on weekends

Good range of glass

Friendly service

Amazing service

Perfect place for Auto Glass requirements

Better than competitors like O'brien

Provides referrals to other service providers

National Auto Glass Supplies: A Behind-the-Scenes Look at Auckland's Auto Glass Experts

National Auto Glass Supplies, located in Penrose, Auckland, consistently earns high praise with a solid 4.7-star rating. While not a retail outlet for the general public, this distribution centre provides invaluable service and expert advice to automotive professionals and those seeking guidance on windscreen replacement. Situated at 419A Church Street East, Penrose, Auckland 1061, NZ, they’re easily accessible, boasting both wheelchair accessible entrance and parking - a thoughtful touch demonstrating their commitment to inclusivity. You can reach them on +64 9 579 0871.

More Than Just Glass: Excellent Customer Service & Knowledge Sharing

What truly sets National Auto Glass Supplies apart isn’t just the variety of auto glass they stock (they are known for a good range), but the quality of their customer service. Reviews highlight truly exceptional staff who are not only friendly but also remarkably helpful. They don't just sell glass; they offer informed advice, even assisting customers who aren’t ready to purchase immediately.

Here’s a breakdown of what customers appreciate:

Knowledgeable Staff: Numerous reviews praise the staff’s expertise, specifically mentioning the valuable information received regarding windscreen replacement options. One customer noted they "enjoyed the information I received" which speaks to the team's dedication to educating clients.
Going the Extra Mile: Perhaps most impressively, National Auto Glass Supplies goes above and beyond by referring customers to reputable windscreen replacement services even outside of Auckland. One review states "They also referred me to places in Whangarei to replace the windscreen," showcasing a genuine commitment to assisting customers regardless of proximity.
Positive Atmosphere: Phrases like "Amazing service," "great people to deal with," "Very helpful and easy to deal with," and "Great staff here" consistently appear in feedback, reinforcing a welcoming and supportive environment.
A Preferred Choice: Many customers explicitly compare National Auto Glass Supplies favourably to competitors, as demonstrated by the review "Much better then O'brien.”

Accessibility & Payment Options: Details You Need to Know

While National Auto Glass Supplies doesn’t sell directly to the public, understanding their facilities and payment options is still crucial for industry professionals. Here’s a quick overview:

Feature	Details
Accessibility	Wheelchair accessible entrance and parking lot available.
Payment Methods	Accepts debit cards, but does not currently accept credit cards.
Opening Hours

*   Monday: 7:30 AM – 4:30 PM
*   Tuesday: 7:30 AM – 4:30 PM
*   Wednesday: 7:30 AM – 4:30 PM
*   Thursday: 7:30 AM – 4:30 PM
*   Friday: 7:30 AM – 4:30 PM
*   Saturday & Sunday: Closed |

Being aware of these details ensures a smooth and convenient experience for those working with them.

Why Automotive Professionals Rely on National Auto Glass Supplies

The recurring theme in customer testimonials is that National Auto Glass Supplies isn't just a supplier; it’s a trusted partner. The consistent praise for their staff, knowledge, and willingness to assist solidify their position as a preferred choice within the auto glass industry. The fact that they are a distribution centre, and not a direct retail outlet, is an important distinction to keep in mind. As per a review, this is a "perfect place for your Auto Glass requirements" and it's evident that they have fostered a strong reputation amongst their clientele.

“Perfect place for your Auto Glass requirements.” - Customer Review

Frequently Asked Questions About National Auto Glass Supplies in Auckland

What services does National Auto Glass Supplies offer for auto glass needs?

National Auto Glass Supplies specializes in providing a wide range of auto glass solutions, including windscreen replacements and repairs. Although they operate as a distribution centre and do not sell directly to the public, they are known for their excellent customer service. They can also refer customers to trusted local businesses for installation services, ensuring that you receive the best care for your vehicle.

What are the opening hours for National Auto Glass Supplies?

National Auto Glass Supplies operates from Monday to Friday, with opening hours from 7:30 AM to 4:30 PM. They are closed on Saturdays and Sundays. This schedule allows customers to visit during the week for inquiries and services. It's advisable to call ahead to confirm availability or to discuss specific needs, as the staff is known for being very helpful and accommodating.

Is National Auto Glass Supplies accessible for individuals with disabilities?

Yes, National Auto Glass Supplies is committed to accessibility. They provide a wheelchair accessible entrance and have a designated wheelchair accessible parking lot. This ensures that all customers, including those with mobility challenges, can access their services comfortably. The staff is also known for their friendly and supportive attitude, making the experience as smooth as possible for everyone.

What payment options are available at National Auto Glass Supplies?

At National Auto Glass Supplies, customers can make payments using debit cards. However, they do not accept credit cards. This payment policy is designed to streamline transactions and provide a hassle-free experience for customers. If you have specific payment inquiries or need assistance, the staff is always ready to help and provide guidance.

How does National Auto Glass Supplies compare to other auto glass providers?

National Auto Glass Supplies is often praised for its superior customer service and knowledgeable staff. Many customers have reported that their experience here is much better than with other providers, such as O'Brien. The shop is recognized for its good range of glass products and the ability to refer customers to reliable local services for installation, making it a preferred choice for auto glass needs in Auckland.