Pros 
Cons Instant Windscreens East Tamaki: A Cut Above the Rest in Auckland Auto Glass
Instant Windscreens East Tamaki – Repairs & Tinting consistently receives glowing reviews, boasting a remarkable 4.7-star rating. Based in East Tāmaki, Auckland, at Unit A/329 Ti Rakau Drive, this auto glass specialist is proving to be a reliable choice for Auckland drivers needing windscreen repairs, replacements, and tinting services. Their dedication to quality service, competitive pricing, and impressive availability truly sets them apart. With 24/7 opening hours, they’re ready to tackle your auto glass emergencies, whenever you need them. Give them a ring on +64 9 222 2230 to discuss your needs.
Exceptional Service & Rapid Response: What Customers Are Saying
The overwhelming consensus from customers points to exceptional service and a genuinely caring team. Here’s a breakdown of what people are raving about, pulled directly from their positive experiences:
- Speed & Efficiency: Numerous customers highlight the rapid turnaround time. Many report getting their windscreens replaced the very next day, even facing urgent situations, highlighting their agility and commitment to quick fixes. One customer was particularly grateful for being helped out of a "sticky spot."
- Professionalism & Courtesy: Staff like Matt and Amber are consistently praised for their “on-time” arrivals, “well-mannered” conduct, and a generally approachable and friendly demeanor. The welcoming reception area, offering respite from the heat, further enhances the customer experience.
- Competitive Pricing: Several reviewers specifically mention Instant Windscreens East Tamaki offering the "best price by far" compared to other companies they contacted. This value proposition clearly resonates with customers seeking quality work at a reasonable cost.
- Going the Extra Mile: One customer emphasized the team's willingness to go "an extra 100 miles to get it right," demonstrating a level of commitment rarely found.
- Honest Advice: One potential customer appreciated the advice given, even though they ultimately didn’t proceed with the repair, showcasing the shop's integrity and willingness to help regardless of whether it translates to immediate business.
- High-Quality Repairs & Replacements: Customers were impressed with the work done by the two-person team, describing the service as "10 out of 10." One customer’s rear window replacement was described as making the vehicle “look like brand new.”
A note of caution: While overall feedback is overwhelmingly positive, one customer reported a chip repair that later resulted in a cracked windscreen requiring replacement. While assured the repair was adequate at the time, it illustrates that even with careful work, some situations can still present unforeseen complications.
Facilities & Practical Information: Making Your Visit Easy
Instant Windscreens East Tamaki strives to make your experience as seamless as possible. Consider these key factors when planning your visit:
- Accessibility: The shop boasts excellent accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Planning: Appointments are recommended to ensure timely service and minimise wait times.
- Payment Options: A range of payment options are accepted:
- Credit Cards
- Debit Cards
- NFC Mobile Payments
- Opening Hours: Their standout feature - 24 hours, 7 days a week! - meaning they're available whenever you need them most.
- Location: Unit A/329 Ti Rakau Drive, East Tāmaki, Auckland 2013, New Zealand. Easy to find in the East Tāmaki industrial area.
Why Choose Instant Windscreens East Tamaki? A Summary
| Feature | Description |
|---|---|
| Overall Rating | 4.7 Stars |
| Service Focus | Windscreen Repair & Replacement, Tinting |
| Key Strengths | Rapid Response, Competitive Pricing, Excellent Customer Service, 24/7 Availability |
| Honesty | Reports of providing honest and practical advice |
| Accessibility | Wheelchair accessible entrance and parking |
| Contact Number | +64 9 222 2230 |
Instant Windscreens East Tamaki appears to be a dependable and customer-focused auto glass shop in Auckland. The consistently positive feedback, combined with their 24/7 availability and transparent pricing, makes them a compelling choice for vehicle owners needing windscreen repair or replacement services. It’s worth considering them for your next auto glass needs.