Pros 
Cons A Cut Above the Rest: Affordable Windscreen Repairs and Replacement's Glowing Reputation
Affordable Windscreen Repairs and Replacement, based in Onehunga, Auckland, is quickly gaining a stellar reputation for its combination of competitive pricing, rapid service, and skilled workmanship. With a solid 4.2-star rating, the auto glass shop is a go-to choice for Auckland residents facing windscreen damage, cracks, or replacements. Numerous customers praise the business for its exceptional value compared to competitor quotes, often highlighting stories of significant savings. One customer recounts being quoted upwards of $1500 by other providers, only to have their windscreen repaired for well under half that price by Francis, the business’s key technician. This affordability, coupled with impressive speed, is a recurring theme in positive reviews.
Speed and Convenience: Mobile Service That Saves You Time
What truly sets Affordable Windscreen Repairs and Replacement apart is their dedication to speed and convenience. They operate a mobile repair service, meaning they can come to you – whether you're at home or at work. Several testimonials speak to incredibly fast turnaround times, with rear quarter glass repairs completed within a single day, from quote to finished job.
Here's a breakdown of the benefits customers appreciate:
- Rapid Response: Quotes typically provided quickly after contact.
- Same-Day Service: Repairs often completed on the same day as the quote, saving customers valuable time.
- Mobile Convenience: No need to rearrange your schedule or drop off your vehicle. They come to you.
- Parts Availability: They generally keep common parts in stock, further expediting the repair process.
- Insurance Claim Assistance: They facilitate communication and sorting out the details with insurance companies.
Opening Hours: Keep in mind their handy business hours:
| Day | Hours |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 9 AM–2 PM |
| Sunday | Closed |
Accessibility & Value for Money – Beyond the Repair
Affordable Windscreen Repairs and Replacement isn’t just about speed and affordability; they also prioritize accessibility. Their facility, located at 51A Victoria Street, Onehunga, Auckland 1061, is equipped with both wheelchair accessible entrances and a wheelchair accessible parking lot. This demonstrates a commitment to serving a wide range of customers.
Beyond the physical accessibility, customers repeatedly highlight the excellent value for money. This emphasis extends to communication, with one customer details a transparent handling of a slight delivery delay and a sincere apology. The combination of budget-friendly pricing, coupled with a commitment to quality and communication, reinforces their positive image. You can reach them at +64 27 204 6995 for a quote.
A Few Hiccups & Areas for Improvement
While overwhelmingly positive, not every review is flawless. A concerning review details a case where the technician failed to show up for scheduled appointments on two consecutive days, with no communication. This “ghosting” experience resulted in a considerable waste of the customer’s time and required them to take additional time off work. Though isolated, this serves as a valuable reminder for Affordable Windscreen Repairs and Replacement to maintain clear communication and reliability in their scheduling. Addressing this specific concern would elevate their already impressive service level.
Despite this isolated incident, the vast majority of customers report a positive experience, highlighting the repair shop as a reliable, affordable, and convenient choice for auto glass repair needs in Auckland.