Accurate Auto Glass - Windscreen Repair Auckland: A Trusted Choice for Quality Service

Pros	Cons
Excellent customer service and support throughout the process.	Limited opening hours, only available Monday to Friday.
Quick and efficient service, with many customers noting fast turnaround times.	Some customers may find it inconvenient that they are closed on weekends.
Affordable pricing and great value for money.	A few customers may have experienced longer wait times during busy periods.
Convenient mobile service available for on-site repairs.
Positive experiences with staff, who are described as kind and caring.
Easy booking process and good communication.
Availability of courtesy cars for customers during repairs.
High-quality workmanship and satisfaction with the final results.

Pros

Cons

Excellent customer service and support throughout the process.

Limited opening hours, only available Monday to Friday.

Quick and efficient service, with many customers noting fast turnaround times.

Some customers may find it inconvenient that they are closed on weekends.

Affordable pricing and great value for money.

A few customers may have experienced longer wait times during busy periods.

Convenient mobile service available for on-site repairs.

Positive experiences with staff, who are described as kind and caring.

Easy booking process and good communication.

Availability of courtesy cars for customers during repairs.

High-quality workmanship and satisfaction with the final results.

Rave Reviews Spotlight Accurate Auto Glass - Windscreen Repair Auckland

Accurate Auto Glass - Windscreen Repair Auckland has earned a stellar 4.9-star rating, and the glowing reviews certainly paint a picture of a business dedicated to exceptional service. Located in East Tāmaki, Auckland, this auto glass shop isn't just fixing windscreens; it's building a reputation for reliability, affordability, and above all, a genuinely positive customer experience. The sheer volume of praise highlights a consistent level of quality and care that’s resonated with Auckland drivers. Customers consistently mention exceeding expectations and resolving issues others couldn't, making Accurate Auto Glass a go-to solution when auto glass troubles arise. Their commitment to going the extra mile, as evidenced by the Motorhome customer and the one with the "grumpy 1.5 year old," truly sets them apart.

Speedy Service and Surprisingly Affordable Prices

One of the recurring themes throughout the reviews is the speed and efficiency of Accurate Auto Glass. Many customers were facing urgent situations, and the team didn’t disappoint. Here’s a breakdown of what customers are saying about the speed and affordability:

Rapid Turnaround: Several reviewers specifically highlighted the surprisingly quick service. One customer had their side wing mirror replaced in just 15 minutes! Rear windscreen replacements were completed in as little as an hour, often including extra services like vacuuming out debris.
Competitive Pricing: Customers consistently mention affordability, describing prices as "cheaper" and "very affordable". They’ve driven to multiple workshops, searching for a good deal, and found Accurate Auto Glass offered the best value.
Convenience & Efficiency: The fast turnaround time combined with affordable prices is a powerful combination, making Accurate Auto Glass a convenient choice for urgent repairs and replacements.

Convenience and Accessibility: Going Above and Beyond

Accurate Auto Glass understands that auto glass repairs can be disruptive. They've built their business around minimising that disruption, offering a suite of convenient features.

Here's what makes them stand out:

Mobile Service: The ability to dispatch a mobile van directly to the customer's location is a significant advantage, particularly helpful for busy individuals or those in remote areas.
Online Estimates & Appointments: Streamlined booking processes with online estimates and the option to book appointments greatly simplify the experience. They recommend appointments to secure a spot, ensuring prompt service.
Accessibility Features: Accurate Auto Glass is committed to inclusivity with wheelchair accessible entrance and parking.
Customer Amenities: Small but important touches like a gender-neutral and general restroom, and the availability of a courtesy car, enhance the overall customer experience.
Payment Options: They offer flexibility with payments taking credit cards, debit cards and NFC mobile payments.

Opening Hours:

Day	Hours
Monday	8:00 AM – 4:30 PM
Tuesday	8:00 AM – 4:30 PM
Wednesday	8:00 AM – 4:30 PM
Thursday	8:00 AM – 4:30 PM
Friday	8:00 AM – 4:30 PM
Saturday	Closed
Sunday	Closed

Beyond Repairs: Customer Care and a Welcoming Atmosphere

While technical expertise is essential, the reviews highlight something equally important: exceptional customer care.

“Very grateful that even though I had a grumpy 1.5 year old with me not a single person yelled at me or made me feel bad for having him there.”

This quote encapsulates the warm and understanding atmosphere customers frequently describe. Accurate Auto Glass isn't just about fixing glass; it’s about providing a stress-free and positive experience. This is further supported by comments about:

Kind and Caring Staff: Multiple reviewers specifically praise the "kind" and "caring" staff who go out of their way to provide excellent service.
Top-Notch Communication: Clear and consistent communication throughout the process is another element consistently highlighted as a positive aspect of their service.
Genuine Recommendation: The repeated recommendation from satisfied customers speaks volumes about their loyalty and trust in Accurate Auto Glass - Windscreen Repair Auckland. You’ll find it mentioned frequently - "I will definitely be back!" and "Would certainly recommend them!”

Contact Information:

Phone: +64 9 273 3581
Address: L/154 Harris Road, East Tāmaki, Auckland 2013, New Zealand

Frequently Asked Questions About Accurate Auto Glass - Windscreen Repair Auckland Services

What services does Accurate Auto Glass - Windscreen Repair Auckland offer?

Accurate Auto Glass - Windscreen Repair Auckland provides a range of services including windscreen repairs and replacements, side mirror replacements, and onsite services. They also offer online estimates for convenience. Their team is known for their quick and efficient service, ensuring that customers receive the help they need promptly, whether at their shop or at a location of their choice.

What are the opening hours for Accurate Auto Glass - Windscreen Repair Auckland?

Accurate Auto Glass - Windscreen Repair Auckland operates from Monday to Thursday, opening at 8 AM and closing at 4:30 PM. They are closed on Saturdays and Sundays. This schedule allows customers to visit during the week for their auto glass needs, ensuring that they can receive assistance without long wait times. It's advisable to book an appointment to ensure timely service.

Is Accurate Auto Glass - Windscreen Repair Auckland accessible for everyone?

Yes, Accurate Auto Glass - Windscreen Repair Auckland is committed to accessibility. They have a wheelchair accessible entrance and parking lot, making it easy for all customers to access their services. This focus on inclusivity ensures that everyone, regardless of mobility challenges, can receive the necessary auto glass repairs and replacements without any barriers.

What payment options are available at Accurate Auto Glass - Windscreen Repair Auckland?

Accurate Auto Glass - Windscreen Repair Auckland accepts various payment methods to accommodate their customers. They accept credit cards, debit cards, and NFC mobile payments, ensuring a smooth transaction process. This flexibility in payment options makes it easier for customers to settle their bills conveniently after receiving their services.

How can I book an appointment with Accurate Auto Glass - Windscreen Repair Auckland?

Booking an appointment with Accurate Auto Glass - Windscreen Repair Auckland is straightforward. Customers can either call their phone number or visit their website to schedule an appointment. It is recommended to book in advance, as this helps ensure that the team can provide timely service and cater to specific customer needs effectively.