Pros 
Cons All About Tyres: A Northland Favourite for Repairs & Reliability
All About Tyres, located at 4 Wakelin Street, Te Kamo, Whangārei, isn't just another tyre shop; it’s a cornerstone of the Northland community. With a stellar rating of 4.7 out of 5, this establishment earns its reputation through consistently exceptional service, competitive pricing, and a genuine willingness to go the extra mile for its customers. Operating from Te Kamo, a convenient location for locals, All About Tyres offers a broad range of tyre services, from puncture repairs to full tyre replacements across various vehicle types, including cars, trucks (like Mitsubishi Canter horse trucks - a specific mention in customer feedback!), and everything in between. Their opening hours cater to busy schedules, with Monday, Tuesday, Wednesday, and Thursday offering longer service windows than many competitors, plus Saturday mornings for weekend convenience. They're closed on Fridays and Sundays. You can reach them at +64 9 435 4545.
Going Above & Beyond: Stories of Exceptional Customer Care
The overwhelming positive feedback for All About Tyres consistently highlights their standout customer service. What sets them apart isn't just the quality of their work, but how they treat their customers. Here’s a snapshot of what reviewers are saying:
- Des: A True Hero: Numerous testimonials specifically mention "Des" and his exceptional helpfulness. One customer found themselves stranded with a blowout far from town. Des, without hesitation, extended his hours to assist them, proving a remarkable commitment to customer well-being. This level of dedication truly embodies what great service looks like.
- No Charge Pressure Checks: A customer particularly appreciated the shop's refusal to charge for a simple tyre pressure check, showcasing a genuine desire to help rather than simply profit. This gesture left a lasting positive impression.
- Problem-Solving Expertise: Beyond simple repairs, All About Tyres provides valuable advice. One customer received assistance sourcing a replacement wheel for a spare, demonstrating a willingness to go beyond the immediate task at hand.
- Positive Ambassador for Northland: Several reviewers have praised Des as a "great ambassador for his industry and Northland," highlighting the contribution of the business and its staff to the region's reputation.
"What a great bloke. Des was a delight to deal with and very happy to sort our problem out despite it being the end of his trading day. Great ambassador for his industry and Northland." - A happy customer.
What Services & Facilities Can You Expect?
All About Tyres makes the experience as convenient and accessible as possible. Here’s a breakdown of what they offer:
| Feature | Details |
|---|---|
| Service Options | In-store shopping is available. Currently, delivery is not offered. |
| Accessibility | Wheelchair accessible entrance and parking lot for ease of access. |
| Payment Methods | Accepts Credit Cards. |
| Location | 4 Wakelin Street, Te Kamo, Whangārei 0112, New Zealand – Considerably more convenient than downtown locations for many Northland residents. |
| Opening Times | Monday: 7:30 AM–5:00 PM Tuesday: 7:30 AM–5:00 PM Wednesday: 7:30 AM–5:30 PM Thursday: 7:30 AM–5:30 PM Saturday: 7:30 AM–1:30 PM Friday & Sunday: Closed |
| Special Notes | Often open longer hours and on public holidays, a significant advantage over competitors. |
They stock a good range of tyres at competitive prices, and the shop itself is described as "tidy" and well-organised. The staff are consistently praised for their helpfulness and willingness to assist.
Why Choose All About Tyres? The Verdict
All About Tyres isn’t just fixing punctures; they’re building lasting relationships with their customers. Their combination of skilled tyre services, competitive pricing ("great deals"), a prime location in Te Kamo, and outstanding customer service (especially the incredible efforts of Des) earns them consistent praise. The accessibility features, including wheelchair access and parking, further enhance the customer experience. If you are looking for a reliable tyre shop and want to support a business that genuinely values its customers, All About Tyres should be your first port of call in Whangārei and Northland. The consistent positive feedback speaks for itself: this is a business dedicated to providing a great experience.