Pros 
Cons A Reputation Built on Speed, Service, and Going the Extra Mile
Advantage Tyre & Battery Shop Porirua (formerly Beaurepaires) consistently earns high praise for its swift and professional service. Located at 9 Parumoana Street, Porirua City Centre, Porirua, and operating Monday to Friday from 7:30 AM to 5:00 PM, with Saturday hours from 9:00 AM to 12:00 PM, it’s a convenient choice for Porirua residents. Numerous reviews highlight the shop's ability to handle urgent repairs with a can-do attitude. One customer recounts a particularly impressive instance, stating, "Helped me out very last minute in a stressful situation just before everything closed for Christmas after a flat tired was missed by Midas tyres... Highly recommend (not Midas tyres I mean)." The team's willingness to go above and beyond, like installing a full-sized spare at no cost, truly sets them apart. This dedication to customer satisfaction, coupled with a friendly and efficient team, has fostered a loyal customer base. The relaxed atmosphere, complete with cricket playing in the waiting room (a bonus noted by one reviewer, with a playful jab at competitors who plaster their cars with stickers), enhances the overall experience. The shop accepts a variety of payment methods including credit, debit and NFC mobile payments.
Wheel Alignments: A Mixed Bag of Experiences
While Advantage Tyre & Battery Shop Porirua receives widespread acclaim for puncture repairs, tyre sales, and overall friendly service, its wheel alignment services have drawn mixed feedback. Several customers have voiced concerns regarding the alignment process, with one customer detailing a frustrating experience that spanned three visits over several weeks. “Recently I bought 2 Michelin tyre and wheel alignment. They did wheel alignment on old tyre then changed tyre and rotation of wheel and hand over my car. Is it correct process? Also, after purchasing new tyre and alignment, my car mileage decreased and wheel alignment was not correct. Then after I visited 3 times to make perfect alignment. Not a single time they resolve wheel alignment issue and last time he told me to come next day." This customer expresses disappointment with the lack of a successful resolution. Another reviewer explicitly advises against utilising the shop for wheel alignment, stating, "Not recommended for Wheel Alignment. Not skilled for Wheel Alignment.” The shop’s process of performing wheel alignments on old tyres before a tyre change is also a point of contention, raising questions about best practice. It’s crucial for potential customers considering wheel alignment to be aware of these reported issues and perhaps seek second opinions.
Tyre Expertise & Competitive Pricing – Michelin a Popular Choice
For those in the market for new tyres, Advantage Tyre & Battery Shop Porirua presents a compelling option, particularly for Michelin tyres. Numerous reviewers praise the shop’s ability to source the tyres they need, even when they’re proving difficult to find elsewhere. One customer was pleasantly surprised by the price they received. “I don't know much about tyres but I did shop around... Thankfully Advantage tyres had some in stock and after telling them the prices I was told and tyres I were recommended they managed to suss me a lower price and better tyres.” Furthermore, the team's knowledge of tyre brands and their ability to provide suitable recommendations are frequently highlighted. The store's current stock of Michelin tyres earns special mention, with customers reporting good price ratings and overall satisfaction. The speed of tyre fitting is also remarkable, with one customer reporting a 25-minute turnaround for two new tyres and a spare swap.
Accessibility & Amenities – A Comfortable Wait
Advantage Tyre & Battery Shop Porirua strives to create a welcoming environment for customers. The shop boasts wheelchair accessible parking, although interior accessibility is currently limited (no wheelchair accessible entrance). Customers can utilise a restroom facility while waiting. The availability of in-store pickup is also a convenient option. The relaxed atmosphere, enhanced by amenities like cricket on the TV, contributes to a positive overall experience. The efficiency of the service (with turnaround times often quoted as under an hour for full tyre replacements) also minimises wait times. This combination of practical amenities and a comfortable setting reinforces the shop’s reputation for reliability and customer care. Contact them directly at +64 4 237 8816 for all your tyre and battery needs in the Porirua area.