Pros 
Cons Advantage Tyre & Battery Shop: A Community Favourite for Tyre and Wheel Care
Advantage Tyre & Battery Shop Palmerston North (formerly Beaurepaires) consistently earns high praise from its customers, boasting a stellar 4.8-star rating. Situated at 739 Tremaine Avenue, Palmerston North Central, this well-regarded tyre shop has clearly established itself as a go-to destination for vehicle maintenance in the region. From initial phone bookings to the final farewell, customers consistently highlight the friendly and professional service that sets Advantage Tyre apart. The shop operates a helpful schedule, with opening hours Monday to Friday 8 AM - 5 PM, and Saturdays 9 AM - 12 PM, ensuring flexibility for busy schedules. While Sundays are closed, the ease of booking appointments online and the option of onsite services make it easy to get your vehicle looked after.
Exceptional Service & People Make the Difference
The recurring theme across numerous reviews is the outstanding customer service received at Advantage Tyre & Battery Shop. Several customers specifically mention the warm welcomes and expertise of key team members, creating a genuinely positive experience.
Here's a breakdown of the praised individuals and aspects, per customer feedback:
- Jaydon: Praised for his politeness and friendliness during initial phone booking.
- Darryl: Recognized for excellent front-of-house service and managing the shop effectively.
- Josh: Commended for his exceptional work performing wheel alignments and polishing.
- Dave (Oamaru Branch): Received high praise for his helpfulness and friendliness when assisting customers across branches.
- General Team: Multiple reviews highlight the overall friendliness and professionalism of all the staff.
Beyond individual staff members, customers appreciated the clarity of explanations regarding service options and even the convenience of a coffee whilst they waited – a testament to Advantage Tyre & Battery’s dedication to a personalised customer experience. One review highlighted the responsiveness of their online quote system, receiving quick and detailed replies that contributed to a smooth booking process.
Wheel Alignment, Tyre Replacements and More: A Comprehensive Service Offered
Advantage Tyre & Battery Shop goes beyond basic tyre services, offering a comprehensive suite of wheel-related expertise. Reviews indicate a strong proficiency in several key areas:
- Tyre Replacements: Numerous customers specifically mention the satisfaction with their new tyre purchases and the smooth process of tyre replacement, consistently noting a positive impact on their driving experience.
- Wheel Alignment: This service is frequently highlighted as excellent, with customers noting improvements in vehicle handling and ride quality. "[Jim Gilmour] Excellent service 👍 of wheel alignment."
- Wheel Polishing: Customers appreciate the aesthetic improvements achieved through Josh’s wheel polishing services.
- Competitive Pricing: The shop stands out for offering competitive pricing, making quality tyre and wheel care accessible to a wider range of customers.
- Convenient Drop-Off & Return: Customers value the convenience of dropping off their vehicles and having them returned promptly after service completion.
- Desired Future Service - WOF: A recurring suggestion from customers is for the shop to offer Warrant of Fitness (WOF) inspections, which would significantly enhance their full-service offering and further cement their position as a complete vehicle care provider.
Service Options & Accessibility:
| Feature | Details |
|---|---|
| Service Options | In-store pickup, Onsite services |
| Accessibility | Wheelchair accessible parking lot, Restroom (not fully accessible), Wheelchair accessible entrance (not currently available) |
| Amenities | Restroom |
| Planning | Appointments recommended |
| Payments | Credit cards, Debit cards, NFC mobile payments. |
Customer Testimonials: Stories of Positive Experiences
The consistent positive feedback from Advantage Tyre & Battery Shop speaks volumes about their commitment to customer satisfaction. Here’s a glimpse into the experiences shared:
“Fabulous service as always. Competitive pricing, too easy to drop off and return when done. It would be even greater if they did WoFs. Thank you to the team for your expertise.”
“Excellent service 👍 of wheel alignment. All staffs are friendly and professionals, Professional and quick, couldn't have asked for better service.”
“I received the best service I have ever had in recent years yesterday. Thanks to the email correspondence and the staff in the shop. I would highly recommend this company and this shop.”
“After recognising the need to replace four tyres on my car, I requested a quote from this company's website... I left the shop surprised but in a good mood. The new tyres felt great…”
“Thanks to the team here always had the very best service available, Friendly staff. Good service. Options explained clearly. Coffee while you wait. Happy repeat customer. Update Aug 2024: new site further down Tremaine and still outstanding service.”
These testimonials and many more paint a picture of a business dedicated not only to technical expertise but also to building lasting relationships with its customers through genuine care and exceptional service. Advantage Tyre & Battery Shop Palmerston North has clearly won the loyalty of its clientele.