Pros 
Cons Corson Tyres Ltd: A New Plymouth Tyre Champion
Corson Tyres Ltd, located at 160 Gill Street, New Plymouth Central, consistently earns rave reviews from its customers – and with an impressive rating of 4.90 out of 5, it's easy to see why. This well-regarded tyre shop in New Plymouth (phone: +64 6 758 6100) isn’t just about selling tyres; it’s about delivering exceptional service and ensuring customers get back on the road quickly and safely. Their commitment shines through in every interaction, from walk-in appointments to pre-booked services. Corson Tyres operates Monday to Friday from 7:30 AM to 5:00 PM, with Saturday hours from 8:30 AM to 12:00 PM, and Sundays are closed.
Customer Experiences: Speed, Value & Friendly Faces
The overwhelming consensus from customers highlights Corson Tyres Ltd's remarkable responsiveness and friendly professionals. Time and again, reviewers mention the speed and efficiency of the service, often amazed by how quickly tyres are replaced or punctures repaired. Here’s a breakdown of the recurring praise:
- Speedy Service: Numerous accounts detail tyre replacements and repairs completed in under 15 minutes – a testament to the team’s expertise and efficient processes.
- Exceptional Value: One customer saved over $500 compared to quotes from another New Plymouth branch, highlighting Corson Tyres’ competitive pricing and ability to leverage offers like Bridgestone’s buy-one-get-one-half-price promotion effectively.
- Friendly & Helpful Staff: The polite, welcoming, and accommodating nature of the staff is a consistent theme. Even with older vehicle models and difficult-to-find tyres, the team goes the extra mile to assist.
- Follow-Up Care: Customers have appreciated the follow-up wheel nut retorque, demonstrating a commitment to safety and customer satisfaction beyond the initial service.
"Awesome service, amazing prices, and great advice every time. Great group of people that are always helpful." – A recurring sentiment amongst Corson Tyres’ regulars.
Here's a table summarizing a few particularly impactful testimonials:
| Customer Comment | Key Highlight |
|---|---|
| "Accommodated me as a walk-in…service was excellent" | Walk-in convenience |
| "Tyres changed just within 5 minutes" | Exceptional speed |
| "Even very reasonable price" | Competitive pricing |
| "Back on the road not long after" | Quick turnaround time |
| “Over $500 cheaper...highly recommended” | Significantly better value |
Facilities and Services: More Than Just Tyres
Corson Tyres Ltd isn't limited to simple tyre replacements. They offer a comprehensive range of services and facilities geared toward convenient and accessible vehicle maintenance. Here's a look:
- Service Options:
- Delivery: They provide tyre delivery services.
- In-store pickup: Convenient pick up ensures timely service.
- In-store shopping: Easy browse and purchase.
- Same-day delivery: Get your tyres quickly.
- Accessibility: Prioritizes customer access with:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Offerings: Beyond tyres, they provide:
- Oil Change
- Amenities: Features a qualified:
- Mechanic
- Recycling: Environmentally conscious practices including:
- Batteries Recycling
- Payment Options: Accepts:
- Credit cards
- Debit cards
This breadth of services makes Corson Tyres Ltd a one-stop shop for vehicle maintenance needs in New Plymouth.
What Customers Are Saying: Key Takeaways and Recommendations
Based on the overwhelmingly positive feedback, here's a summary of why Corson Tyres Ltd stands out:
- Reliability: Customers consistently praise the shop's reliability, both in terms of the quality of service and their ability to fulfil requests even with challenging circumstances.
- Efficiency: Speed and minimizing customer wait times are paramount.
- Value for Money: Competitive pricing and a proactive approach to offers make Corson Tyres Ltd a smart choice.
- Exceptional Customer Service: The friendly, helpful, and skilled team fosters a positive and trustworthy environment.
Recommendation: For anyone in the New Plymouth area seeking trustworthy tyre services, wheel alignments, or general vehicle maintenance, Corson Tyres Ltd comes highly recommended. Don’t be surprised if you find yourself returning for all your motoring needs!