Pros 
Cons Tony's Tyre & Auto Care - Nelson: A Community Favourite for Exceptional Service
Tony's Tyre & Auto Care – Nelson has earned a stellar reputation in the Nelson community, consistently achieving a remarkable 4.7-star rating. This isn't just about selling tyres; it’s about building trust and providing top-notch automotive care. Located at 140 Rutherford Street, Nelson 7010, they’re easily accessible and dedicated to making your vehicle running smoothly. Their operating hours are conveniently structured, offering consistent service from Monday to Friday (7:30 AM – 5:00 PM), Saturday mornings (9:00 AM – 1:00 PM), and closed on Sundays. With a commitment to customer satisfaction and quality workmanship, Tony's Tyre & Auto Care has established itself as a go-to destination for all tire and auto needs in the region.
Shining Stars: The Reviews Speak for Themselves
The glowing feedback from Tony's Tyre & Auto Care's customers really highlights what makes this business so special. It’s clear that exceptional service and skilled staff are at the heart of their success. Here's a curated look at what people are saying:
- Gaurav's Expertise: Multiple reviews consistently praise Gaurav for his outstanding assistance, expertise, and friendly demeanor. Customers rave about his ability to understand their needs and provide expert recommendations, making the entire process "seamless." It's a point so frequently mentioned it's become a benchmark for the Tony’s Tyre experience.
- Gary's Reliable Repair & Advice: Gary has also received high praise for his politeness, friendliness, and the clear, concise explanations he provides regarding vehicle issues. Customers appreciate his prompt repairs and reasonable pricing, leading many to book further services like WOF and wheel alignments.
- Prompt and Reassuring Service: Even regarding rental car concerns, the service technicians at Tony's are lauded for their thoroughness, clear communication, and reassuring attitude.
- Going Above and Beyond: Customers emphasize that the team at Tony's consistently "go above and beyond," demonstrating a dedication to excellent customer service and fair pricing. One client even mentions "zooming through" their WOF in under 20 minutes!
- Beyond Tyres: One loyal customer highlights having had a WOF, four new tyres, and a brake light replacement – and feeling a noticeable difference in the driving experience immediately afterward.
- Puncture Repair Saving Grace: Several thankful customers detail how helpful it's been getting free puncture repairs slotted into short weeks, enabling them to manage family visits.
What Tony's Tyre & Auto Care Offers: More Than Just Wheels
Tony's Tyre & Auto Care isn't just a tyre shop; they’re a full-service auto care provider. Their facility is equipped and designed with accessibility and convenience in mind. Here's a breakdown of what they offer:
| Category | Details |
|---|---|
| Service Options | In-store pickup, In-store shopping, Onsite services (but no delivery) |
| Accessibility | Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom |
| Offerings | Oil changes, Tyre sales & repair, WOF (Warrant of Fitness), Wheel alignment, Brake services |
| Amenities | Experienced mechanic on staff, Restroom facilities |
| Planning | Appointments strongly recommended – ensuring a speedy and efficient service. |
| Payments | Credit cards, Debit cards, NFC mobile payments accepted |
Key Takeaways:
- The emphasis on appointments streamlines the process and minimises wait times, a clear priority for their customer base.
- Full accessibility features demonstrate a commitment to serving everyone in the community.
- Beyond tyres, they provide essential maintenance services like oil changes and WOFs – a one-stop-shop for vehicle needs.
Getting in Touch & Planning Your Visit
Ready to experience the Tony's Tyre & Auto Care difference? Here’s everything you need to know to connect and schedule your appointment.
Contact Information:
- Phone: +64 3 548 9787
- Address: 140 Rutherford Street, Nelson 7010, New Zealand
- Hours of Operation:
- Monday: 7:30 AM–5:00 PM
- Tuesday: 7:30 AM–5:00 PM
- Wednesday: 7:30 AM–5:00 PM
- Thursday: 7:30 AM–5:00 PM
- Friday: 7:30 AM–5:00 PM
- Saturday: 9:00 AM–1:00 PM
- Sunday: Closed
Tips for a Smooth Experience:
- Book an Appointment: To avoid waiting and ensure timely service, Tony's Tyre & Auto Care strongly recommends booking an appointment. This proves to be a key commitment they make to their customer base.
- Request Gaurav or Gary: While the entire team is praised, specifically requesting Gaurav or Gary (if you require their expertise) is a popular choice, based on customer feedback.
- Prepare for Your WOF: Arrive with your vehicle ready for a Warrant of Fitness inspection to ensure a faster process.