Pros 
Cons Tiger Tyres: A Customer-Centric Approach to Tyre Care in Napier
Tiger Tyres, located at 6 Hyderabad Road, Marewa, Napier 4110, NZ, has carved out a stellar reputation in the Napier community, consistently earning a rating of 4.7 out of 5. More than just a tyre shop, it's a destination for reliable service, expert advice, and a genuinely welcoming atmosphere. The shop operates Monday to Friday from 8 AM to 5 PM, and Saturday mornings from 8 AM to 12 PM, ensuring convenient access for busy schedules. You can reach them directly at +64 6 835 2306. Finding them is easy; they’re centrally located in Marewa, a convenient spot for residents across Napier.
Repairing the Unrepairable & Going Above and Beyond
What truly sets Tiger Tyres apart is their willingness to tackle challenges others shy away from. Several customers have praised the team’s expertise in wheel repair, specifically addressing cracked wheels. One customer recounted a particularly impressive experience: “I had a cracked wheel and was told it was unrepairable. Looking online, I found that Tiger tyre’s repaired cracked wheels and so I took my wheel there. Within the day, they had repaired my wheel! And the job done was Awesome and haven't had a problem with my wheel since.” This demonstrates a commitment to finding solutions and providing services often unavailable elsewhere. Beyond complex repairs, even something as simple as a tyre pressure check is handled with a willingness to help: "Today I went there to get my tyre pressure checked and the guy there was more than happy to do it. He also gave good advice on the correct tyre pressure." This dedication extends to offering competitive pricing - advertised as "reasonable" - without compromising on quality.
Making Your Visit Easy & Accessible
Tiger Tyres understands that a positive customer experience isn’t just about technical expertise; it's about creating a comfortable and accessible environment. They boast a range of facilities to cater to diverse needs:
| Feature | Description |
|---|---|
| Accessibility | Wheelchair accessible entrance, parking lot, and restroom available. |
| Amenities | Restroom facilities on-site. |
| Payment Options | Credit card payments accepted for convenience. |
Customers consistently highlight the shop’s efficiency, often being "in and out in less than half an hour," even when having four tyres fitted right before closing time! This highlighted efficiency, combined with a friendly and helpful staff, makes Tiger Tyres a convenient choice for those needing quick and reliable service.
Rave Reviews & A Dedicated Team
The overwhelming majority of customer testimonials speak volumes about the positive experience at Tiger Tyres. Here's a snapshot of what customers are saying:
- "Best tyre shop in town, Super helpful service and reasonable prices all done super efficient."
- "Wow!! What fantastic customer service. Byron is so helpful! Definitely coming back here for tyres."
- "Had a flat tyre and mike was very helpful and kind to us, he answered all of our questions and offered the best deal according to our budget."
- "Great service and prices. Got there right on finishing time and no issue to put 4 tyres on by the guys."
- “The staff are great and friendly and the prices are definitely reasonable as well.”
- “Recommended!”
These reviews consistently mention the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Byron and Mike. The team demonstrates a genuine desire to assist customers and provides personalized service, making it clear that Tiger Tyres prioritizes building lasting relationships with the Napier community. The overall sentiment reinforces the idea that Tiger Tyres is more than just a tyre shop; it’s a trusted partner for all your vehicle's tyre needs.