Advantage Tyre & Battery Shop Napier: Top-Notch Kiwi Tyre Service!

Pros	Cons
Exceptional service and willingness to recheck and correct work.	Initial wheel alignment didn't fully resolve the issue (but was rectified).
Raino went above and beyond to ensure proper vehicle alignment, including test drives, tyre rotation, and pressure checks.
Honest and committed to customer satisfaction; took ownership of issues and made things right.
Trustworthy and reliable tyre shop and car service station.
Expertise and integrity have earned them a loyal customer.
Quick service, even on New Year's Eve (flat tyre fixed in 20 minutes).
Honest, informative, easy-going, and possesses good industry knowledge regarding tyres and suspension.
Sorted WoF issues quickly and efficiently.
Excellent friendly service, even when close to closing time.
Squeezed in a Saturday morning appointment and provided an excellent price.
Fixed steering wheel as an added bonus.
Identified tyre issues that other workshops missed, ensuring customer safety.
Great service and good advice.
Nice, experienced, friendly, and genuinely helpful staff.

Pros

Cons

Exceptional service and willingness to recheck and correct work.

Initial wheel alignment didn't fully resolve the issue (but was rectified).

Raino went above and beyond to ensure proper vehicle alignment, including test drives, tyre rotation, and pressure checks.

Honest and committed to customer satisfaction; took ownership of issues and made things right.

Trustworthy and reliable tyre shop and car service station.

Expertise and integrity have earned them a loyal customer.

Quick service, even on New Year's Eve (flat tyre fixed in 20 minutes).

Honest, informative, easy-going, and possesses good industry knowledge regarding tyres and suspension.

Sorted WoF issues quickly and efficiently.

Excellent friendly service, even when close to closing time.

Squeezed in a Saturday morning appointment and provided an excellent price.

Fixed steering wheel as an added bonus.

Identified tyre issues that other workshops missed, ensuring customer safety.

Great service and good advice.

Nice, experienced, friendly, and genuinely helpful staff.

Advantage Tyre & Battery Shop Napier: A Customer-First Approach

Advantage Tyre & Battery Shop Napier (formerly Beaurepaires) consistently earns high praise, boasting a remarkable 4.7-star rating. Located at 2 Wellesley Road, Napier South, Napier 4110, NZ, this reputable tyre shop isn’t just about selling tyres; it’s about providing genuine care and building lasting relationships with its customers. Their commitment to quality service clearly resonates with the Napier community, evidenced by a flood of positive online reviews. The shop’s accessibility features include wheelchair accessible parking and a restroom, ensuring a comfortable experience for all. They accept a wide range of payment options including Credit cards, Debit cards, and NFC mobile payments.

Addressing Concerns, Delivering Solutions: The "Going the Extra Mile"

What truly sets Advantage Tyre & Battery Shop Napier apart is their dedication to resolving issues, even when they require extra effort. Numerous reviews highlight this dedication. One customer recounts a particularly impressive experience regarding a wheel alignment. Despite the initial attempt not fully fixing the problem, the team didn't dismiss their concern. Raino, in particular, is repeatedly mentioned for going above and beyond, test-driving the vehicle, rotating tyres, checking pressure, and making necessary adjustments. This proactive approach, combined with honesty and a commitment to customer satisfaction, has fostered a deep level of trust. As one reviewer put it, "They took ownership and made things right." Others echoed this sentiment, particularly mentioning the workshop's willingness to help even when closing time approached.

"Exceptional service! ... What impressed me most was their honesty and commitment to the customer satisfaction. They could have easily dismissed my concerns, but instead, they took ownership and made things right." – A Loyal Customer.

Beyond alignments, the shop's responsiveness shines through. A New Year’s Eve flat tyre emergency was swiftly handled, with the repair completed in just 20 minutes. Their expertise also extends to WoF (Warrant of Fitness) inspections, with another customer praising their ability to quickly resolve issues enabling them to pass.

Services & Convenience: More Than Just Tyres

Advantage Tyre & Battery Shop Napier understands that customer convenience is key. Operating hours are designed to accommodate a variety of schedules:

Monday – Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Beyond regular opening hours, they offer flexibility with several service options:

Delivery: Need tyres delivered? They've got you covered.
In-store pickup: A quick and convenient option.
Same-day delivery: Get those new tyres fast!

Their expertise isn't limited to tyre replacements. They demonstrate strong industry knowledge in tyres and suspension, providing informative and easy-to-understand advice, as highlighted by several reviewers who appreciated their recommendations. From fixing steering wheels to comprehensive WoF repairs, Advantage Tyre & Battery Shop Napier are a one-stop shop for vehicle maintenance.

Rave Reviews and Lasting Impressions

The sheer volume of positive feedback speaks volumes about the quality of service at Advantage Tyre & Battery Shop Napier. Here’s a snapshot of what customers are saying:

Reviewer Highlight	Key Takeaway
"Great great service, new yrs eve, we got a flat tyre…thanks…"	Exceptional emergency service & quick turnaround.
"Firstly; Good Job Done. Honest, Informative, Easy Going…"	Honest and knowledgeable staff providing solid advice.
"Amazing service... all fixed, and I’m just delighted…"	Fast and efficient WoF repairs leading to delighted customers.
"Fantastic service… squeezed me in and gave me an excellent price…"	Flexibility with appointments and competitive pricing.
"Amazing service... made sure we are safe and happy!"	Prioritising customer well-being and providing peace of mind.
"Very impressed. Great service, good advice. Nice guys…"	Overall exceptional service, friendly staff, and excellent advice.

The phone number is +64 6 834 1490. Advantage Tyre & Battery Shop Napier have undoubtedly earned themselves a reputation as a trustworthy and reliable choice for tyre and battery needs in the Napier region.

Frequently Asked Questions About Advantage Tyre & Battery Shop Napier (Formerly Beaurepaires)

What services does Advantage Tyre & Battery Shop Napier offer beyond tyre sales and fitting?

Advantage Tyre & Battery Shop Napier provides a comprehensive range of automotive services. This includes wheel alignments, puncture repairs, tyre rotations, pressure checks, and suspension work. They also offer battery sales and fitting, ensuring your vehicle is running smoothly and safely. Delivery and in-store pickup options are available for your convenience. They are committed to providing exceptional car service.

I'm experiencing issues after a wheel alignment. What is Advantage Tyre & Battery Shop Napier's approach to resolving such problems?

Advantage Tyre & Battery Shop Napier prioritises customer satisfaction. If you experience issues after a wheel alignment, they are willing to recheck and correct the problem. They take ownership of their work and go the extra mile to ensure your vehicle is properly aligned, even offering test drives to confirm the adjustments. Their commitment to quality is evident in their dedication to getting it right.

What payment methods are accepted at Advantage Tyre & Battery Shop Napier?

Advantage Tyre & Battery Shop Napier accepts a variety of payment methods for your convenience. They readily accept credit cards, debit cards, and NFC mobile payments. This flexibility ensures a smooth and hassle-free transaction, allowing you to focus on getting your vehicle back on the road quickly and safely. They strive to make the payment process easy.

What are the opening hours of Advantage Tyre & Battery Shop Napier, and are appointments necessary?

Advantage Tyre & Battery Shop Napier is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. They are closed on Sundays. While appointments are not always necessary, especially for routine services, it's always a good idea to call ahead, particularly for more complex repairs or during busy periods. They often accommodate walk-in customers.

Is Advantage Tyre & Battery Shop Napier accessible for customers with mobility challenges?

Advantage Tyre & Battery Shop Napier strives to be accessible to all customers. They offer a wheelchair accessible parking lot, making it easier for those with mobility challenges to visit. While they don't currently have a wheelchair accessible entrance, they are committed to improving accessibility and welcome feedback on how they can better serve all customers. They value inclusivity.