Choppas Tyres: Beyond Just Rubber – A Customer-Focused Experience
Choppas Tyres, Mags and Wheel Alignment, located at 144 Spey Street, Invercargill, consistently earns a stellar 4.8-star rating for a reason. It's not just about tyres; it’s about a refreshingly positive and respectful customer experience – a rarity highlighted by numerous reviews. Many customers specifically mention having previously encountered dismissive or even disrespectful service at other Invercargill auto shops. Choppas stands out as a breath of fresh air, treating everyone with courtesy and understanding, regardless of gender or experience with cars. This focus on building genuine relationships is clearly a core value of the business. Their commitment to fair pricing, without resorting to "pink tax" or aggressively pushing expensive options, further reinforces their dedication to providing exceptional value.
Speedy Service & Expert Advice: Getting You Back on the Road
Speed and efficiency are recurring themes in the customer feedback. Several testimonials highlight remarkably quick turnaround times. Jamie and his team are praised for their expertise and proactive advice. Here’s a snapshot of what customers are saying about the service:
- Rapid Turnarounds: "4 new tyres and a wheel alignment in less time than it takes to feed 2 kids hot chocolates, a cheese roll and a scone!"
- Expert Knowledge: Jamie's team is touted for providing "expert advice" and genuinely helping customers find the best solution for their needs.
- Going the Extra Mile: Staff regularly go above and beyond - one customer recounted having a wheel removed near closing time, efforts to find a compatible rim, and even being allowed to temporarily use a rim to verify WOF compliance.
- Convenient Hours: While closed Fridays, Choppas boasts a solid schedule (Monday-Wednesday: 8 AM–5 PM, Saturday: 9 AM–2 PM) and even offers Saturday service, demonstrating flexibility to accommodate busy schedules.
Service Offered | Time Estimate (Typical) | Customer Feedback |
---|---|---|
Tyre Replacement (single) | 30-60 minutes | "Brad was with me immediately" |
Tyre Replacement (4) + Wheel Alignment | Under 1 hour | "Less time than feeding 2 kids..." |
Wheel Repair | Varies, dependent on damage | Not explicitly mentioned, but assumed to be handled efficiently |
Advice/Consultation | Varies | "Expert advice" & "help whatever way they can" |
Accessibility & Added Perks: More Than Just a Tyre Shop
Choppas Tyres isn't just prioritizing quality service; they're also focusing on creating a welcoming and accessible environment. The shop offers the following facilities:
- Accessibility: Wheelchair accessible entrance and parking are available for all customers.
- Service Options: Convenient same-day delivery is a plus for those who prefer not to visit in person.
- Extra Touches: Reviews highlight unexpected acts of kindness, such as cleaning lights without charge, exemplifying a culture of going above and beyond.
- Amenities: Restroom facilities are available for customer comfort.
- Payment Options: Choppas accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments. (Note: Credit cards are listed twice in the original data – likely a typo).
- Parking: Easily accessible on-site parking is provided.
- Quick Visits: Designed for ‘Quick visit’ customer needs.
Real Voices, Real Experiences: Customer Testimonials
The consistently high rating and positive reviews speak volumes. Here’s a collection of direct quotes from satisfied customers:
"I’ve had bad experiences with so many auto repair and tyre shops throughout Invercargill… These guys treated me like a normal human being!! They were nice!! They didn’t over-charge me…" – Anonymous Customer
"Always happy to work with you! Best value for money in town. Most places try push expensive products on you but these guys listen and help whatever way they can!" – Malcolm Mitchell, Driver Training, Invercargill
"The guys at Choppas went well above and beyond for me…they took my wheel off close to closing time and tryed all sorts of different rims…their all really friendly and a great bunch of guys." – Anonymous Customer
"A great service made by great people… A good price for the tyre was a cherry on top." – Brad [Employee Name] & Choppa!
"Punctured travelling QT to Invercargill… they are open until 2pm and we're happy to wait til I got in to do repairs." – Anonymous Customer
"Very friendly, good team, good and fast and very knowledgeable bloke's." – Anonymous Customer
"They are awesome and helpful. Thank You" - Anonymous Customer
Contact Choppas Tyres:
- Phone: +64 3 218 3305
- Address: 144 Spey Street, Invercargill 9810, New Zealand