Pros 
Cons Ellerslie Tyrepower: Consistently Exceeding Expectations in Penrose
Ellerslie Tyrepower, nestled on Great South Road in Penrose, Auckland, has firmly established itself as a top-rated tyre shop (4.9/5 stars) and a trusted automotive service provider within the local community. With convenient opening hours (Monday to Friday, 8 AM – 5 PM, Saturdays 8 AM – 12 PM, and closed Sundays), this establishment goes far beyond simple tyre replacements. Customers consistently praise Ellerslie Tyrepower for their exceptional service, honest assessments, and willingness to go the extra mile, making them a standout choice for anyone needing tyre repairs, WOFs, or general vehicle maintenance in the Auckland region. Their accessibility features, including wheelchair accessible entrance and parking lot, ensure everyone can receive top-notch service.
Unrivalled Service Stories: From Flats to Finessed Steering
The sheer volume of positive reviews speaks volumes about Ellerslie Tyrepower’s reputation. Here's a glimpse of the remarkable experiences customers have shared:
- Rapid Tyre Repairs at a Fair Price: Numerous individuals highlight the affordability and speed of tyre patching services, with a common price point of just $35. This efficient and cost-effective solution is a major draw for busy Aucklanders.
- Urgent Assistance & Genuine Care: One customer’s experience perfectly encapsulates Ellerslie Tyrepower's commitment: requiring urgent assistance, they were immediately helped, showcasing the team’s responsiveness and dedication. Staff like Craig, John, and the entire team receive consistent praise for their excellent attitudes and willingness to help.
- Above and Beyond – Honesty & Integrity: Perhaps the most striking theme is the workshop’s unwavering honesty. Stories abound of customers being told they didn't need to pay for services when no actual work was required, following thorough checks and road tests. One heartbreaking, yet ultimately heartwarming, story involving a hydroplaning accident, saw the workshop conduct a detailed check, provide transportation, and ultimately waive all fees due to minimal damage -- a testament to their integrity.
- Comprehensive Vehicle Services: Beyond repairs, customers appreciate the expertise in areas like wheel balancing, alignment (especially when combined with new tyre purchases like the Continental Sport Contact MOE 225/40R19 for Mercedes), WOFs, and diagnosing complex issues like engine noises. The team consistently provides efficient and friendly service, even when addressing unexpected problems.
- Example Quote: "Craig, John & the amazing team at Ellerslie TYREPOWER are absolutely fantastic. They always go over & above with their service and nothing is ever a problem. I recently needed urgent assistance and they helped me immediately. Thankyou so much. I’m so grateful."
Frequently Asked Questions & Key Information
To help potential customers plan their visit, here’s a breakdown of essential details:
| Feature | Details |
|---|---|
| Name | Ellerslie Tyrepower |
| Rating | 4.900000 |
| Phone | +64 9 525 3660 |
| Category | Tire Shop |
| Address | 784 Great South Road, Penrose, Auckland 1061, New Zealand |
| Borough | Penrose |
| City | Auckland |
| Opening Hours | Monday-Friday: 8 AM – 5 PM, Saturday: 8 AM – 12 PM, Sunday: Closed |
| Payment Options | Credit cards, Debit cards, NFC mobile payments |
| Accessibility | Wheelchair accessible entrance and parking lot |
WOFs: Customers often mention getting their WOFs at Ellerslie Tyrepower, citing a reliable and straightforward process.
Why Ellerslie Tyrepower Stands Out From the Crowd
What truly sets Ellerslie Tyrepower apart isn't just their skilled technicians or affordable prices; it’s the culture of exceptional customer care. Here’s what makes them a leading choice in Auckland:
- Transparency and Honesty: The recurring theme of waiving charges when no work is needed builds immense trust and demonstrates a genuine commitment to customer satisfaction.
- Friendly and Knowledgeable Staff: The consistently positive feedback regarding the staff's friendliness, helpfulness, and technical expertise creates a welcoming and reassuring experience.
- Efficiency and Speed: Customers appreciate the quick turnaround times, particularly for simple repairs like tyre patching. This is vital in a busy city like Auckland.
- Problem-Solving Abilities: The thorough diagnostic skills, especially for complex issues like engine noises, provide peace of mind to vehicle owners.
- Community Focus: Ellerslie Tyrepower isn’t just a business; it’s a valued member of the Penrose community, known for its dependable service and integrity.