Pros 
Cons Wanganui Exhaust & Service Centre: Exceptional Service for Your Vehicle
Wanganui Exhaust & Service Centre, located at 7 Churton Street, Whanganui, NZ, consistently receives high praise, boasting a solid 4.60-star rating from satisfied customers. This well-regarded muffler shop goes beyond simple repairs, offering a comprehensive service experience that locals clearly appreciate. Need a hand? You can reach them at +64 6 345 3228. They’re open Monday to Friday, 8am – 5pm and closed on weekends. Their dedication to customer satisfaction and expert workmanship are consistently highlighted in reviews.
Going the Extra Mile: Customer Experiences
Customers rave about the team’s willingness to tackle challenging jobs, going above and beyond expectations. Several reviews specifically mention staff members like Paul, lauded for their dedication and problem-solving skills.
"Paul was great to deal with, going the extra mile on a tricky job. Highly recommend."
This sentiment is echoed repeatedly. Wanganui Exhaust & Service Centre successfully completed a tyre replacement on a caravan after another dealer deemed it impossible. One customer expressed immense gratitude for their "late Friday excellent service" after a tyre exploded. It’s clear they’re not afraid to handle unusual circumstances and prioritise getting customers back on the road.
Here's a snapshot of what people are saying:
- Problem Solvers: Successfully tackled a difficult caravan tyre replacement.
- Flexible & Responsive: Provided excellent service even late on a Friday.
- Expertise: Demonstrated outstanding attention to detail, communication, and overall expertise.
- Reliable & Consistent: Impressions remain positive even after four years.
A Full Suite of Services & Convenient Access
Wanganui Exhaust & Service Centre isn’t just about exhaust repairs. They offer a range of services including tyre replacement, wheel alignments and general vehicle maintenance. They offer on-site services for added convenience. The facility is designed with accessibility in mind, featuring both a wheelchair-accessible car park and wheelchair-accessible entrance.
Here's a quick rundown of their facilities:
| Facility Category | Options Available |
|---|---|
| Service Options | On-site services |
| Accessibility | Wheelchair-accessible car park, Wheelchair-accessible entrance |
| Amenities | Mechanic, Toilet |
| Planning | Appointments recommended |
| Payments | Credit cards, Debit cards, NFC mobile payments |
Booking is streamlined via platforms like Hyperdrive, with customers reporting a “hassle-free” experience and “quick turnaround” times. While appointments are recommended, their commitment to quick and efficient service shines through.
Pricing, Parts & Overall Value
Beyond the quality of workmanship, customers consistently praise Wanganui Exhaust & Service Centre’s fantastic pricing, especially for high-performance parts. The team are known for handling issues with ordered parts efficiently, keeping customers informed and “back on track” swiftly.
The consensus is clear: Wanganui Exhaust & Service Centre offers more than just a repair; they provide a dependable, honest, and valuable service. The comments like “Fair..Honest..Glad to know them..” and “Friendly staff, high quality service, always gets the job done.” perfectly encapsulates the positive experience customers have. They are a trustworthy choice for all your exhaust and vehicle service needs in Whanganui.