Custom Chambers: Quality Exhaust Craftsmanship with Local Flair
Roaring Reviews: What Customers are Saying
Custom Chambers, located at 30 Kerwyn Avenue, East Tāmaki, Auckland, consistently earns a stellar 4.80-star rating, and it’s clear why. Customers repeatedly praise the workshop’s exceptional workmanship and extensive knowledge when it comes to exhaust systems. Many highlight Peter’s dedication to going “above and beyond” – like the Triumph Bonneville owner who had custom performance pipes crafted, completely transforming their bike’s performance, sound, and aesthetics.
Here’s a snapshot of the positive feedback:
- Quality & Craftsmanship: Numerous reviewers call out the “rare quality craftsmanship,” with one stating work on a Honda CBR1000RR SP was a “work of art.”
- Speed & Efficiency: A customer with a Harley-Davidson was impressed with the quick turnaround – getting a system issue sorted in just a few hours, even with a fitment challenge.
- NZ Made & Local Support: There’s a strong sentiment of supporting New Zealand businesses, particularly with comments like "Support local business and buy Kiwi made!” and appreciation for Custom Chambers’ stainless steel exhaust fabrication for Moto Guzzi V7iii completed within a week.
- Value for Money: “Fantastic product, high quality at a great price” is a recurring theme, showcasing Custom Chambers’ commitment to affordability.
- Customer Service: "Great to deal with" and "I’m real happy with the work and customer service" are additional positive elements.
Addressing Customer Concerns: Transparency & Care
While overwhelmingly positive, feedback isn’t universally perfect. One recent customer experienced concerning issues with their Harley-Davidson following a muffler replacement. Despite satisfaction with the mechanical work itself, they reported a week-long wait, followed by discovering a bent registration plate, scratches on the bike, and potential damage to the rim and tank - indicating rough handling.
Crucially, the customer voiced a serious concern about the possibility of unauthorized use of their motorcycle during the repair period. This situation underlines the importance of clear communication and meticulous care when handling client vehicles.
Custom Chambers' commitment to customer satisfaction includes:
- Accessibility: The workshop features a wheelchair-accessible car park and entrance.
- Amenities: On-site mechanic services are available.
- Convenience: Appointments are recommended to ensure efficient service.
- Payment Options: They accept both credit and debit cards for ease of transaction.
A Spectrum of Services: From Harleys to Triumphs and Beyond
Custom Chambers clearly caters to a diverse range of bikes and needs. The reviews demonstrate expertise across various makes and models:
Vehicle Type | Service Provided | Customer Sentiment |
---|---|---|
Harley Davidson | Muffler Replacement | Initial satisfaction with work, concerns re: handling |
Triumph Bonneville | Custom Performance Exhaust | Exceeded expectations; transformative result |
Honda CBR1000RR SP | Cat Removal | "Work of Art" - fantastic craftsmanship |
Moto Guzzi V7iii | Stainless Steel Exhaust Creation | Fast turnaround, support for NZ-made |
General | Exhaust Upgrades and Repairs | Consistent praise for quality and service |
From custom fabrication to straightforward replacements, Custom Chambers handles projects with a focus on performance, sound, and aesthetics. Their ability to create bespoke solutions, as exemplified by the Bonneville exhaust, positions them as a true specialist.
Getting in Touch & Planning Your Visit
If you’re looking to upgrade, repair, or custom-build an exhaust system for your motorcycle, Custom Chambers is readily accessible.
Here’s how to connect:
- Phone: +64 9 274 1155
- Address: Custom Chambers, 30 Kerwyn Avenue, East Tāmaki, Auckland 2013, New Zealand
- Opening Hours:
- Friday: 7 am–3 pm
- Monday: Closed
- Saturday: 9 am–12 pm
- Sunday: Closed
- Thursday: 7 am–3 pm
- Tuesday: 7 am–3 pm
- Wednesday: 7 am–3 pm
Important Note: While walk-ins may be possible, appointments are recommended to ensure the team can dedicate adequate time to your project.