Pros 
Cons Strictly Street: A Wave of Positive Reviews from Whangārei Drivers
Strictly Street, operating out of Te Kamo, Whangārei, has garnered a stellar 4.6 out of 5-star rating, and the overwhelmingly positive reviews tell a story of exceptional service, trustworthiness, and genuine care. This isn't your average mechanic; clients consistently describe experiences that go far beyond a simple repair job. Kevin, the driving force behind Strictly Street, has cultivated a reputation for dedication, expertise, and a commitment to getting customers back on the road quickly and affordably. Forget the usual mechanic anxieties – customers feel valued and appreciate the clear and approachable communication. The focus is on solving the problem, explaining why it occurred, and providing reliable solutions, all delivered with a friendly and helpful attitude. Many customers highlight Kevin’s willingness to go the extra mile, even providing on-site assistance which dramatically reduces hassle and stress.
Going Above and Beyond: Stories of Exceptional Service
The recurring theme in the reviews is Kevin’s willingness to go above and beyond. Several customers specifically mention instances where he provided exceptional support during challenging circumstances, establishing a level of trust rarely found. Here's a breakdown of some heartwarming examples:
- Family Emergency Assistance: Multiple reviews detail scenarios where Kevin helped families experiencing car breakdowns during holidays or when their vehicle was their sole means of transportation. He's described as a 'blessing' and a 'lifesaver' in these situations.
- Complex Issue Resolution: Clients with intricate engine problems, including multiple error codes and cars operating in 'limp mode,' have lauded Kevin’s ability to accurately diagnose and resolve these issues swiftly.
- On-Site Repairs: The convenience of on-site service is a major highlight. Kevin’s willingness to travel and perform repairs at the customer's location is a massive draw, particularly appreciated by those with limited mobility or busy schedules.
- Proactive Communication: Customers consistently praise the clear and concise explanations Kevin provides regarding vehicle issues and repair options, building their confidence in the work being done.
“Kevin went above and beyond fixing my car. He helped me and my little family getting our only car back up and running. Highly recommend to all.” – A delighted family customer.
Accessibility and Convenience: More Than Just a Mechanic
Strictly Street isn't just about expert mechanical work; it also understands the importance of accessibility and convenience. Located at 25/10 Waipanga Road Bay 10, Strictly Street, Te Kamo, Whangārei 0112, NZ, the workshop is designed to be inclusive.
| Feature | Details |
|---|---|
| Accessibility | Wheelchair accessible entrance & parking |
| Contact | +64 27 274 1414 |
| Hours | Monday-Friday: 9 AM – 5 PM |
| Saturday/Sunday | Closed |
| Communication | Facebook, Email, Phone – Easy to reach |
| Location | Te Kamo, Whangārei |
The reliability of Strictly Street extends to their communication channels. Customers appreciate the ease of contacting them through Facebook, email, and phone, ensuring a streamlined experience. The consistent and predictable opening hours (Monday to Friday, 9 AM to 5 PM) further add to the service’s accessibility.
Value for Money and Long-Term Loyalty
Perhaps most importantly, customers consistently highlight the excellent value for money offered by Strictly Street. Many have been loyal clients for years, a testament to Kevin’s professionalism and integrity.
- Affordable Prices: Multiple reviews mention surprisingly affordable repair costs, often significantly less than expected.
- Transparent Pricing: Prompt and clear quotes are provided upfront, ensuring customers are fully informed before any work begins.
- Exceptional Value: The combination of skilled service, reasonable pricing, and outstanding customer care creates a genuinely valuable experience.
- One customer reported a new clutch installed and repairs completed within 6 hours for a lower-than-expected cost.
- Long-Term Relationships: The loyalty of existing customers, like the one who has been using Strictly Street since 2019, demonstrates the durability and trust built through consistently excellent service.