Che Che mechanical limited

Che Che mechanical limited: West Melton's Top Mechanic & Honest Service

Is your car giving you grief? Locals rave about Che Che Mechanical Limited in West Melton. Find out why it's earning a reputation for top-notch repairs and honest service.

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Services offered by Che Che mechanical limited

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Pros icon Pros Cons icon Cons
Excellent service, resolved a long-standing car issue at a very good price. There are reports of unpaid debts to suppliers, potentially over two years.
Prompt and efficient, car was looked at and repaired quickly after contacting them. Difficult to get in contact with regarding outstanding payments.
First-class repairs, affordable and timely. Avoid selling on account; insist on cash payments to ensure timely payment.
Provided text and photo updates throughout the repair process.
Very well priced, especially for short-notice repairs.
Professional and knowledgeable, handles a wide range of vehicle issues (mechanical, electrical, bodywork, painting).
Chris is helpful and polite.
Great prices for car repairs.
Prompt radiator installation at a great price.
Highly recommended as a go-to mechanic.

Che Che Mechanical Limited: A West Melton Favourite - Quick Service & Fair Prices

Che Che Mechanical Limited, located at 4/22 Torlesse Road, West Melton 7671, New Zealand, is rapidly establishing itself as a trusted and reliable mechanic in the area. Boasting a commendable rating of 4.0 out of 5 stars, the workshop offers a comprehensive range of services, sounds like a 'one-stop shop' as some customers put it. With a phone number of +64 22 566 5887, potential customers can easily get in touch to book appointments or discuss their vehicle concerns. Their opening hours are Monday to Friday, 8 AM – 4 PM, ensuring accessibility for many. What sets them apart, beyond their technical expertise, is the consistently positive feedback regarding their honesty, pricing and communication.

Customer Stories: From Possums to Fleet Management

Numerous reviews paint a picture of a mechanic shop genuinely dedicated to customer satisfaction. A recent customer highlighted a particularly challenging situation – running over a possum and suffering significant car damage. Che Che Mechanical's prompt response, same-day assessment and swift repair the following day were highly praised. This experience underscores their ability to handle unexpected and complex repairs with efficiency. But it's not just about emergencies; Anna, a fleet manager, shared a remarkably positive experience, emphasizing their reliable vehicle collection service, first-class repairs, affordable pricing, and timely completion. The regular text and photo updates throughout the repair process were a particularly appreciated touch, keeping customers informed every step of the way.

Here's a breakdown of commonly praised aspects from the reviews:

Addressing Concerns and Maintaining Transparency

While overwhelmingly positive, some comments point to a need for careful consideration regarding payment terms with Chris, the owner. One review strongly advises against extending credit, suggesting cash payments only to ensure prompt settlement. This caution underlines the importance of clear payment agreements and proactive invoice management. It's a valuable reminder for any customer engaging with Che Che Mechanical. The team seem keen to review such feedback and improve the way they deal with invoicing, and overall transparency.

This could be addressed by:

Potential Improvements Action
Payment Discrepancies Implement stricter credit control policies and ensure timely invoice follow-up.
Communication regarding invoices Provide clear and detailed invoices with payment expectations.
Address outstanding debts Make a dedicated effort to resolve outstanding payments and maintain accurate records.

Accessibility & Continued Recommendations

Che Che Mechanical Limited demonstrates a commitment to inclusivity with wheelchair accessible entrance and parking available, furthering their reputation as a welcoming and user-friendly business. Despite the single caveat mentioned above, the vast majority of customers unequivocally recommend the workshop. The reviews consistently sing the praises of Chris and his team, citing their politeness, helpfulness, and the exceptional quality of their work. Many customers are already planning to return with their entire vehicle fleet, and actively encouraging friends and family to utilise their services - solid proof of their commitment to offering a great service. They’re proving to be a vital asset to the West Melton community, delivering reliable mechanical services with a personal touch.

Frequently Asked Questions About Che Che Mechanical Limited's Services and Expertise

What types of vehicle repairs does Che Che Mechanical Limited offer?

Che Che Mechanical Limited is a comprehensive 'one-stop shop' for all your vehicle needs. They handle mechanical repairs, electrical work, bodywork, and even painting. Many customers have praised their ability to resolve diverse issues across various vehicle types, from minor fixes to more complex repairs. They've proven adept at addressing long-standing problems, as highlighted by satisfied customers who previously struggled to find a solution. Expect a professional and knowledgeable service.

What is the customer experience like when dealing with Che Che Mechanical Limited?

Customers consistently report a positive experience with Che Che Mechanical Limited. Chris, the owner, is often mentioned for being helpful and polite. Many appreciate the proactive communication, including text and photo updates throughout the repair process, ensuring transparency and peace of mind. Quick turnaround times and affordable pricing are also frequently cited as key benefits. Several clients have expressed their intention to return with their entire fleet, a testament to the quality of service.

How does Che Che Mechanical Limited handle urgent or unexpected vehicle issues?

Che Che Mechanical Limited demonstrates a commitment to prompt service. One customer was able to get their vehicle assessed on the same day they reached out, with repairs commencing the following day. This responsiveness is particularly valuable in situations involving unexpected damage, such as running over an animal. The team's ability to quickly diagnose and resolve issues, even those that have persisted for a long time, is a significant advantage for vehicle owners in West Melton.

Are Che Che Mechanical Limited's facilities accessible for customers with mobility needs?

Yes, Che Che Mechanical Limited prioritizes accessibility. Their facilities feature both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and convenient experience for all customers. This commitment to inclusivity demonstrates a dedication to providing a welcoming environment for everyone seeking vehicle repair services in the West Melton area. They strive to make the process as easy as possible.

What is the general reputation and pricing structure of Che Che Mechanical Limited?

Che Che Mechanical Limited boasts a strong reputation, reflected in its 4.0-star rating. Customers consistently highlight the excellent value for money, with many describing the pricing as 'very well priced' and 'great'. Several testimonials emphasize the significant savings achieved compared to other mechanics. While some advise caution regarding payment terms, the overall feedback points to a reliable and affordable service provider for vehicle repairs in West Melton and beyond.