Pros 
Cons O'Leary Motors: Upper Hutt's Honest Mechanic, A Kiwi Legend
O'Leary Motors, nestled in Clouston Park, Upper Hutt, has become a local institution, earning a stellar 4.5-star rating and a reputation for old-fashioned service and genuine trust. More than just a car repair and maintenance service, it's a place where you feel genuinely looked after – a rarity in today’s world. For those in Upper Hutt and the surrounding areas seeking reliable, honest, and affordable automotive care, O'Leary Motors stands out. You can reach them at +64 4 526 6780. Their address is O'Leary Motors, 51 Montgomery Crescent, Clouston Park, Upper Hutt 5018, New Zealand.
The Reviews Speak Volumes: Customer Praise
The sheer volume and consistency of positive reviews paint a clear picture of what makes O'Leary Motors so special. Customers aren't just satisfied; they're enthusiastic advocates. Here’s a breakdown of what people are saying:
- Trust and Integrity: A recurring theme is Dave's trustworthiness. Customers feel confident that they are getting honest advice and fair pricing. Phrases like "very trustworthy!" are common, highlighting a reassuring level of transparency.
- Going the Extra Mile: Several reviewers specifically mention Dave going above and beyond to meet deadlines or accommodate requests. This commitment to customer service is a key differentiator.
- Under Budget and Exceptional Value: The anecdote about an initial quote being surpassed by a lower final bill is a powerful testament to O'Leary Motors’ commitment to fair pricing. This speaks volumes about their business ethics.
- Overall Satisfaction: The simple and direct recommendations – "Would 100% recommend," "Great service 👍👍😎," "Good as gold" – convey genuine satisfaction and a willingness to return.
Here's a summary of key sentiments:
| Customer Sentiment | Frequency | Example Quote |
|---|---|---|
| Trustworthiness | High | "Dave is very trustworthy!" |
| Exceptional Service | High | "Went out of his way to complete works to a deadline" |
| Fair Pricing | Medium | "Bill came in under cost initially quoted" |
| Overall Recommendation | High | "Would 100% recommend" |
Accessibility & Caring for Everyone
O'Leary Motors understands that automotive care shouldn’t be a barrier for anyone. Demonstrating a commitment to inclusivity, they provide excellent accessibility features, making their services welcoming to all.
- Wheelchair Accessible Entrance: A readily available and convenient entrance ensuring easy access for wheelchair users.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces designed to accommodate wheelchair users, providing a safe and comfortable arrival.
This attention to accessibility isn’t just about compliance; it’s about valuing all customers and ensuring everyone feels comfortable and respected when seeking automotive assistance. It shows a genuine care for the community.
More Than Just Repairs: The 'Old Fashioned Service' Difference
The reviews consistently highlight the "old fashioned service" offered at O'Leary Motors. But what does that really mean? It's more than just polite conversation; it’s a holistic approach to customer care:
- Personalized Attention: Dave takes the time to understand your specific needs and concerns, unlike some larger, more impersonal garages.
- Honest Advice: He’s upfront about what’s needed, explaining the options clearly and without pushing unnecessary repairs.
- Reliability and Dependability: The commitment to deadlines and delivering on promises fosters a sense of trust and dependability that is increasingly rare.
- Community Focus: O'Leary Motors isn't just a business; it's a valued member of the Upper Hutt community. The consistent positive feedback demonstrates a deep connection and loyalty. It really is a top bloke!