Pros 
Cons Andrews Automotive: Upper Hutt's Go-To for Honest, Reliable Car Care
Andrews Automotive, nestled in Trentham, Upper Hutt, has earned a stellar 5.000000 rating – a testament to its dedication to quality service and customer satisfaction. Located at 3A Nicolaus Street, this auto repair shop isn’t just a place to fix your car; it’s a cornerstone of the community, providing dependable, no-fuss automotive care. With a phone number of +64 27 225 3725, getting in touch and booking an appointment is straightforward. Let’s delve into what makes Andrews Automotive so highly regarded by its customers.
More Than Just Repairs: The Andrews Automotive Experience
What truly sets Andrews Automotive apart isn’t just their technical expertise, but their approach to customer care. The recurring praise revolves around the honesty, reliability, and willingness to go the extra mile. Here's a breakdown of what you can expect:
- Genuine Care: Numerous reviews highlight Andrew's genuine passion for keeping vehicles in top condition. He doesn't just perform repairs; he ensures your car is running smoothly and safely.
- No Fuss, Just Results: Customers consistently praise the efficient and straightforward service. No unnecessary upsells or complicated jargon – just a focus on getting the job done right.
- Exceptional Customer Service - Going Above and Beyond: The stories of Andrew leaving his work to assist with a flat tire demonstrate a level of dedication rarely seen. This commitment to helping customers in need reinforces their reputation for exceptional service. One reviewer even noted, “Just had a flat tyre, left his work to come and help, hugely appreciated. Thank You so much for your help."
- Family Trusted: The fact that a customer simply states, "Andrew keeps my car in good running order. Of course I like going there - AND I'm Andrew's mum," speaks volumes about the trust and rapport built with customers.
| Feature | Description |
|---|---|
| Service Philosophy | Honest, Reliable, No Fuss |
| Typical Customer Praise | Efficiency, Expertise, Willingness to Help |
| Personal Touch | Andrew's genuine care for vehicles and customers |
Planning Your Visit & Practical Information
Andrews Automotive strives to make your experience as seamless as possible. Here's everything you need to know about visiting their Trentham workshop:
- Opening Hours - Consistency & Availability: They operate Monday to Thursday from 8:30 AM to 4:30 PM, and Friday from 8:30 AM to 4:00 PM. Weekend service is currently unavailable (closed Saturdays and Sundays).
- Appointment Recommendation: To ensure Andrew can dedicate the necessary time and resources to your vehicle, appointments are highly recommended. This also helps minimise wait times.
- Accessibility: Andrews Automotive prioritises inclusivity with both a wheelchair accessible entrance and an accessible parking lot, making it easy for all customers to visit.
- Payment Options: They offer a variety of convenient payment options:
- Credit Cards (Visa, Mastercard)
- Debit Cards
- NFC Mobile Payments (Contactless)
What Customers Are Saying: A Chorus of Positive Reviews
The 5.000000 rating isn't just a number; it’s a collective reflection of countless positive experiences. Here's a selection of what customers have shared:
“Good mechanic ..no fuss job gets done ...won't be going anywhere else good service.” – A Happy Customer
“Andrew keeps my car in good running order. Of course I like going there - AND I'm Andrew's mum.” – A Loyal Customer
“Great service nothing ever a problem will definitely be using again.” – Another Satisfied Client
These testimonials underscore Andrews Automotive's commitment to providing outstanding service, building lasting customer relationships, and maintaining a reputation as the go-to mechanic in Upper Hutt and the surrounding areas. It’s clear that Andrews Automotive offers more than just repairs; it offers peace of mind.